Avaya Communication Manager Administrator's Manual page 1557

Audit Trail Reports
The system keeps a record of all phones that are in Do Not Disturb mode. You can display or print this
information.
Administer the following reports for printing on a daily basis:
•
Do Not Disturb Status Report — This report lists all extensions with Do Not Disturb active and
the specified deactivate time for each.
•
Do Not Disturb Plus COR Status Report — This report lists all extensions, plus those whose
controlled-restriction level is termination restriction. (The attendant activates termination
restriction for a specific extension or COR. A deactivate time is not associated with termination
restriction.)
Records do not include Do Not Disturb information for extensions that are both termination and outward
restricted.
Considerations
•
Do Not Disturb lessens the attendant's workload when phone users with speech-synthesizer
circuit packs activate the feature themselves.
•
A front-desk user must have a console-permission COS to activate this feature.
•
The number of available speech-synthesis ports is the only limit on the number of users receiving
voice prompting.
Interactions
•
Automatic Callback
Do Not Disturb does not block an Automatic Callback call. Return calls terminate at a phone in
the normal way.
•
Automatic Wakeup
An Automatic Wakeup call deactivates Do Not Disturb and alerts the guest at the specified time.
If the Wakeup Activation via Tone is enabled, the auto wakeup interface from the Speech
Synthesizer circuit pack is disabled. The Do Not Disturb interface still operates.
•
Call Coverage
If a point in a coverage path has Do Not Disturb active, calls covering to that extension alert the
extension unless the extension has controlled-restriction termination active. When Do Not Disturb
is active and a phone does not have a coverage path, calls are routed to the attendant.
•
Call Forwarding All Calls
If Do Not Disturb is active at the forwarding extension, the caller receives intercept treatment. If
Do Not Disturb is active at the forwarded-to extension, the call alerts the forwarded-to extension.
•
Controlled Restriction
When a phone has total-controlled restriction, it cannot receive or place any calls. However, it can
receive a call if another station has an auto-icom button pointing to the controlled-restriction
station.
•
Internal Automatic Answer (IAA)
Activation of Do Not Disturb at the called phone preempts IAA.
Administrator's Guide for Avaya Communication Manager
November 2003
Feature Reference
Hospitality features
1557