Mitel MIVOICE 8528 Manuals

Mitel MIVOICE 8528 Manuals

Manuals and User Guides for Mitel MIVOICE 8528. We have 11 Mitel MIVOICE 8528 manuals available for free PDF download: User Manual, Getting Started Manual, User Manual Supplement, Quick User Manual, Frequently Asked Questions Manual, Quick Start Manual, Quick Reference Manual

Mitel MIVOICE 8528 User Manual

Mitel MIVOICE 8528 User Manual (92 pages)

5000 Communications Platform (CP)

Brand: Mitel | Category: Telephone | Size: 2.06 MB

Table of Contents

Mitel 8528 Telephone Quick Reference Guide

3
Getting Started/Personalizing Your Telephone

11
- Table of Contents
  11
- Welcome
  
  15
- Getting Started
  
  15
- About Your Telephone
  
  16
  - Telephone Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Ring/Message Indicator
    17
    
    Speaker
    17
    
    Feature Buttons
    18
    
    Dialpad Buttons
    18
    
    Programmable Buttons
    19
    
    Software Updates
    19
- Telephone Signals
  
  20
- Comfort and Safety Tips
  
  20
- Headset Instructions
  
  21
- Personalizing Your Telephone
  
  23
- Adjusting the Viewing Angle
  
  23
- Installing Designation Cards
  
  24
- Changing Volume Levels
  
  25
- Changing the Ring Tone
  
  25
- Adjusting the Display Contrast
  
  25
- Listening to Background Music
  
  26
- Changing the Language
  
  26
- Using the Dialpad Buttons to Enter Characters
  
  27
- Using Programmable Buttons
  
  30
  - ACD Agent – Log In/Out
    31
  - Default Access Codes
    31
    
    Outside Line Access Codes
    31
    
    Extension Numbers
    31
  - Default Feature Codes
    31
    
    Automatic IC Call Access – On/Off
    32
    
    Automatic Trunk Call Access – On/Off
    32
    
    Background Music – On/Off
    32
    
    Call Forward – All Calls
    32
    
    Call Logging
    32
    
    Message – Cancel Left Message
    33
    
    Message – Delete Message
    33
    
    Microphone Mute – On/Off
    33
    
    Page Receive – On/Off
    33
    
    Program Buttons
    33
    
    View Button Assignments
    34
- Viewing Button Assignments
  
  34
- Resetting Programmable Buttons
  
  34
- Resetting the Telephone to the Default Settings
  
  34
- Switching Keymaps
  
  34
- Activating Door Relay
  
  35
- Answering and Placing Calls
  
  37
- Answering Calls
  
  37
  - Answering Waiting Calls
    37
  - Using Automatic Call Access
    37
  - Redirecting Calls
    38
- Using Automatic Trunk Answer
  
  38
- Placing Calls
  
  38
  - Placing Emergency Calls
    38
  - Placing Internal Calls
    39
    
    Requesting a Callback (Queuing the Telephone)
    39
    
    Using Camp-On
    39
  - Placing External Calls
    40
  - Redialing a Number
    40
- Using Speed Dial
  
  41
  - Using System Speed Dial
    41
  - Using Station Speed Dial
    41
    
    Storing Station Speed-Dial Numbers
    41
    
    Dialing Station Speed-Dial Numbers
    41
    
    Deleting Station Speed-Dial Entries
    42
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    42
- Using the Directory
  
  43
- Using Account Codes
  
  44
- Using Mute
  
  45
- Using Ring Intercom Always
  
  45
- Call Features
  
  45
- Using Handsfree Mode
  
  45
- Entering a Hookflash
  
  46
- Placing Calls on Hold
  
  46
- Transferring Calls
  
  47
- Viewing Your System Information
  
  48
- Viewing Caller ID Information
  
  48
- Forwarding Calls
  
  49
  - Manual Call Forwarding
    49
  - System Forwarding
    49
- Using Dynamic Extension Express
  
  50
  - Using the Handoff - Push/Pull Feature
    51
  - Receiving Message Waiting Indications
    52
- Placing Ad Hoc Conference Calls
  
  53
- Using Meet-Me Conferencing
  
  55
- Using Record-A-Call
  
  57
- Using Group Listen
  
  57
- Using Call Logging
  
  58
- Using Secondary Extension Buttons
  
  59
- Using Hot Desking
  
  60
- Using Configuration Assistant
  
  61
- Using Remote Programming
  
  65
- Messages
  
  69
- Leaving Messages at Other Extensions
  
  69
- Viewing and Responding to Messages
  
  70
  - Canceling Messages Left at Other Extensions
    70
  - Deleting Waiting Inter-Station Messages
    70
- Using Do-Not-Disturb (DND)
  
  71
- Using Reminder Messages
  
  72
- Paging Other System Users
  
  73
  - Placing a Page Announcement
    73
  - Enabling or Disabling the Page Feature
    73
- Hunt Groups
  
  75
- Other Hunt Group Features
  
  77
  - Requesting Agent Help
    77
  - Diverting Hunt Group Calls
    77
- Hunt Group Supervisor Features
  
  78
  - Accepting or Rejecting Agent Help Calls
    78
  - Monitoring Calls
    78
  - Stealing Hunt Group Calls
    78
  - Using Barge-In
    79
- Troubleshooting
  
  81
- Contact Information
  
  81
- Error Messages
  
  81
- Troubleshooting Tips
  
  82
- Index
  
  85

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Mitel MIVOICE 8528 User Manual

Mitel MIVOICE 8528 User Manual (93 pages)

Digital Phone

Brand: Mitel | Category: IP Phone | Size: 1.25 MB

Table of Contents

Feature Buttons
4
Placing a Page Announcement
5
- Safety Notices
  7
- Power Requirements
  8
- Product Disposal Instructions
  8
- Table of Contents
  12
Getting Started

16
- Welcome
  
  16
- About Your Telephone
  
  17
  - Telephone Feature Descriptions
    18
    
    Handset
    18
    
    Display
    18
    
    Menu Buttons
    18
    
    Ring/Message Indicator
    18
    
    Speaker
    18
    
    Feature Buttons
    19
    
    Dialpad Buttons
    19
    
    Programmable Buttons
    20
    
    Software Updates
    20
- Telephone Signals
  
  21
- Comfort and Safety Tips
  
  21
- Headset Instructions
  
  22
Personalizing Your Telephone

24
- Adjusting the Viewing Angle
  
  24
- Installing Designation Cards
  
  25
- Changing Volume Levels
  
  26
- Changing the Ring Tone
  
  26
- Adjusting the Display Contrast
  
  26
- Listening to Background Music
  
  27
- Changing the Language
  
  27
- Using the Dialpad Buttons to Enter Characters
  
  28
- Using Programmable Buttons
  
  31
  - Default Access Codes
    32
    
    Outside Line Access Codes
    32
    
    Extension Numbers
    32
  - Default Feature Codes
    32
- Viewing Button Assignments
  
  35
- Resetting Programmable Buttons
  
  35
- Resetting the Telephone to the Default Settings
  
  35
- Switching Keymaps
  
  35
- Activating Door Relay
  
  36
Answering and Placing Calls

38
- Answering Calls
  
  38
  - Answering Waiting Calls
    38
  - Using Automatic Call Access
    38
  - Redirecting Calls
    39
- Using Automatic Trunk Answer
  
  39
- Placing Calls
  
  39
  - Placing Emergency Calls
    39
  - Placing Internal Calls
    40
    
    Requesting a Callback (Queuing the Telephone)
    40
    
    Using Camp-On
    40
  - Placing External Calls
    41
  - Redialing a Number
    41
- Using Speed Dial
  
  42
  - Using System Speed Dial
    42
  - Using Station Speed Dial
    42
    
    Storing Station Speed-Dial Numbers
    42
    
    Dialing Station Speed-Dial Numbers
    42
    
    Deleting Station Speed-Dial Entries
    43
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    43
- Using the Directory
  
  44
- Using Account Codes
  
  45
Call Features

46
- Using Handsfree Mode
  
  46
- Using Ring Intercom Always
  
  46
- Using Mute
  
  46
- Placing Calls on Hold
  
  47
- Entering a Hookflash
  
  47
- Transferring Calls
  
  48
- Viewing Your System Information
  
  49
- Viewing Caller ID Information
  
  49
- Forwarding Calls
  
  50
  - Manual Call Forwarding
    50
  - System Forwarding
    50
- Using Dynamic Extension Express
  
  51
  - Using the Handoff - Push/Pull Feature
    52
  - Receiving Message Waiting Indications
    53
- Placing Ad Hoc Conference Calls
  
  54
- Using Meet-Me Conferencing
  
  56
- Using Record-A-Call
  
  58
- Using Group Listen
  
  58
- Using Call Logging
  
  59
- Using Secondary Extension Buttons
  
  60
- Using Hot Desking
  
  61
- Using Configuration Assistant
  
  62
- Using Remote Programming
  
  66
Messages

70
Hunt Groups

76
- Logging in to ACD Hunt Groups
  76
- Logging out of ACD Hunt Groups
  77
- Stopping the ACD Hunt Group Wrap-Up Timer
  77
- Other Hunt Group Features
  
  78
  - Requesting Agent Help
    78
  - Diverting Hunt Group Calls
    78
- Hunt Group Supervisor Features
  
  79
  - Accepting or Rejecting Agent Help Calls
    79
  - Monitoring Calls
    79
  - Stealing Hunt Group Calls
    79
  - Using Barge-In
    80
Troubleshooting

82
- Contact Information
  
  82
- Error Messages
  
  82
- Troubleshooting Tips
  
  83
Index

86

Mitel MIVOICE 8528 User Manual

Mitel MIVOICE 8528 User Manual (91 pages)

Brand: Mitel | Category: Telephone | Size: 0.55 MB

Table of Contents

Table of Contents
11
Getting Started
15
Welcome
15
About Your Telephone
16
Telephone Feature Descriptions
17
Handset
17
Display
17
Ring/Message Indicator
17
Speaker
17
Feature Buttons
18
Dialpad Buttons
18
Programmable Buttons
19
Software Updates
19
Telephone Signals
20
Comfort and Safety Tips
20
Headset Instructions
21
Personalizing Your Telephone
23
Adjusting the Viewing Angle
23
Installing Designation Cards
24
Changing Volume Levels
25
Changing the Ring Tone
25
Adjusting the Display Contrast
25
Listening to Background Music
26
Changing the Language
26
Using the Dialpad Buttons to Enter Characters
27
Using Programmable Buttons
30
Default Access Codes
31
Outside Line Access Codes
31
Extension Numbers
31
Default Feature Codes
31
Viewing Button Assignments
34
Resetting Programmable Buttons
34
Resetting the Telephone to the Default Settings
34
Switching Keymaps
34
Activating Door Relay
35
Answering and Placing Calls
37
Answering Calls
37
Answering Waiting Calls
37
Using Automatic Call Access
37
Redirecting Calls
38
Using Automatic Trunk Answer
38
Placing Calls
38
Placing Emergency Calls
38
Placing Internal Calls
39
Requesting a Callback (Queuing the Telephone)
39
Using Camp-On
39
Placing External Calls
40
Redialing a Number
40
Using Speed Dial
41
Using System Speed Dial
41
Using Station Speed Dial
41
Storing Station Speed-Dial Numbers
41
Dialing Station Speed-Dial Numbers
41
Deleting Station Speed-Dial Entries
42
Assigning Speed-Dial Numbers to Programmable Buttons
42
Using the Directory
43
Using Account Codes
44
Call Features
45
Using Handsfree Mode
45
Using Ring Intercom Always
45
Using Mute
45
Placing Calls on Hold
46
Entering a Hookflash
46
Transferring Calls
47
Transferring Calls to Other Extensions
47
Transferring Calls to External Numbers
47
Using Reverse Transfer
47
Parking a Call and Picking up a Parked Call
47
Using Group Call Pick-Up
48
Viewing Your System Information
49
Viewing Caller ID Information
49
Forwarding Calls
50
Manual Call Forwarding
50
System Forwarding
50
Using Dynamic Extension Express
51
Using the Handoff - Push/Pull Feature
52
Receiving Message Waiting Indications
53
Placing Ad Hoc Conference Calls
54
Adding a Conference Party
54
Transferring a Conference
54
Dropping out of a Conference
54
Ending a Conference and Placing All Parties on Hold
55
Using Meet-Me Conferencing
56
Conference Assistant
56
Access Codes
56
Setting up a Meet-Me Conference
56
Joining a Meet-Me Conference
57
Dropping out of a Meet-Me Conference
57
Putting a Meet-Me Conference on Hold
57
Transferring a Meet-Me Conference
57
Using Record-A-Call
58
Using Group Listen
58
Using Call Logging
59
Using Secondary Extension Buttons
60
Using Hot Desking
61
Using Configuration Assistant
62
Changing Your Station Passcode
62
Accessing Configuration Assistant
63
Changing the Dynamic Extension Express Settings
63
Changing the DND Settings
64
Changing the Manual Call Forwarding Settings
64
Managing Meet-Me Conferencing Access Codes
65
Using Remote Programming
66
Changing the Dynamic Extension Express Settings
66
Changing the DND Settings
67
Changing the Manual Call Forwarding Settings
67
Changing the Station Passcode
68
Messages
69
Leaving Messages at Other Extensions
69
Viewing and Responding to Messages
70
Canceling Messages Left at Other Extensions
70
Deleting Waiting Inter-Station Messages
70
Using Do-Not-Disturb (DND)
71
Using Reminder Messages
72
Paging Other System Users
73
Placing a Page Announcement
73
Enabling or Disabling the Page Feature
73
Hunt Groups
75
Logging in to ACD Hunt Groups
75
Logging out of ACD Hunt Groups
76
Stopping the ACD Hunt Group Wrap-Up Timer
76
Other Hunt Group Features
77
Requesting Agent Help
77
Diverting Hunt Group Calls
77
Hunt Group Supervisor Features
78
Accepting or Rejecting Agent Help Calls
78
Monitoring Calls
78
Stealing Hunt Group Calls
78
Using Barge-In
79
Troubleshooting
81
Contact Information
81
Error Messages
81
Troubleshooting Tips
82
Index
85

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Mitel MIVOICE 8528 Getting Started Manual

Mitel MIVOICE 8528 Getting Started Manual (76 pages)

Brand: Mitel | Category: Telephone | Size: 0.89 MB

Table of Contents

Mitel 8568 Telephone Quick Reference Guide

3
Getting Started/Personalizing Your Telephone

11
- Welcome
  
  15
- Getting Started
  
  15
- About Your Telephone
  
  16
  - Telephone Feature Descriptions
    17
    
    Handset
    17
    
    Display
    17
    
    Menu Buttons
    17
    
    Ring/Message Indicator
    17
    
    Speaker
    17
    
    Feature Buttons
    18
    
    Dialpad Buttons
    18
    
    Programmable Buttons
    19
    
    Software Updates
    19
- Telephone Signals
  
  20
- Comfort and Safety Tips
  
  20
- Headset Instructions
  
  21
- Personalizing Your Telephone
  
  23
- Adjusting the Viewing Angle
  
  23
- Installing Designation Cards
  
  24
- Changing Volume Levels
  
  25
- Changing the Ring Tone
  
  25
- Adjusting the Display Contrast
  
  25
- Listening to Background Music
  
  26
- Changing the Language
  
  26
- Using Programmable Buttons
  
  27
  - Additional Programmable Buttons
    27
  - ACD Agent – Log In/Out
    28
  - Default Access Codes
    28
    
    Outside Line Access Codes
    28
    
    Extension Numbers
    28
  - Default Feature Codes
    28
    
    Automatic Trunk Call Access – On/Off
    29
    
    Background Music – On/Off
    29
    
    Call Forward – All Calls
    29
  - Call Logging
    29
  - Conference
    29
    
    Page Receive – On/Off
    30
  - Personal Call Routing Handoff
    30
  - Program Buttons
    30
  - Program Station Password
    30
  - Queue (Callback) Request
    30
  - View Button Assignments
    31
- Resetting Programmable Buttons
  
  31
- Resetting the Telephone to the Default Settings
  
  31
- Switching Keymaps
  
  31
- Viewing Button Assignments
  
  31
- Answering and Placing Calls
  
  33
- Answering Calls
  
  33
  - Answering Waiting Calls
    33
  - Using Automatic Call Access
    33
  - Redirecting Calls
    34
- Using Automatic Trunk Answer
  
  34
- Placing Calls
  
  34
  - Placing Emergency Calls
    34
  - Placing Internal Calls
    35
    
    Requesting a Callback (Queuing the Telephone)
    35
    
    Using Camp-On
    35
  - Placing External Calls
    36
  - Redialing a Number
    36
- Using Speed Dial
  
  36
  - Using System Speed Dial
    36
  - Using Station Speed Dial
    37
    
    Storing Station Speed-Dial Numbers
    37
    
    Using the Dialpad Buttons to Enter Characters
    37
    
    Dialing Station Speed-Dial Numbers
    38
    
    Deleting Speed-Dial Entries
    39
    
    Assigning Speed-Dial Entries to Programmable Buttons
    39
- Using the Directory
  
  40
- Using Account Codes
  
  41
- Using Mute
  
  43
- Using Ring Intercom Always
  
  43
- Call Features
  
  43
- Using Handsfree Mode
  
  43
- Placing Calls on Hold
  
  44
- Entering a Hookflash
  
  44
- Transferring Calls
  
  44
- Viewing Your System Information
  
  45
- Viewing Caller ID Information
  
  45
- Forwarding Calls
  
  45
  - Manual Call Forwarding
    46
  - System Forwarding
    46
- Using Personal Call Routing
  
  47
- Placing Conference Calls
  
  49
- Using Record-A-Call
  
  51
- Using Group Listen
  
  51
- Using Call Logging
  
  52
- Using Secondary Extension Buttons
  
  53
- Remote Programming
  
  53
- Messages
  
  57
- Leaving Messages at Other Extensions
  
  57
- Viewing and Responding to Messages
  
  58
  - Canceling Messages Left at Other Extensions
    58
  - Deleting Waiting Inter-Station Messages
    58
- Using Do-Not-Disturb (DND)
  
  59
- Using Reminder Messages
  
  60
- Paging Other System Users
  
  61
  - Placing a Page Announcement
    61
  - Enabling or Disabling the Paging Feature
    61
- Hunt Groups
  
  63
- Other Hunt Group Features
  
  65
  - Requesting Agent Help
    65
  - Diverting Hunt Group Calls
    65
- Hunt Group Supervisor Features
  
  66
  - Accepting or Rejecting Agent Help Calls
    66
  - Monitoring Calls
    66
  - Using Barge-In
    66
  - Stealing Hunt Group Calls
    66
- Troubleshooting
  
  67
- Contact Information
  
  67
- Error Messages
  
  67
- Troubleshooting Tips
  
  68
- Index
  
  71

Mitel MIVOICE 8528 User Manual Supplement

Mitel MIVOICE 8528 User Manual Supplement (17 pages)

5000 Communications Platform For Version 3.2 Software

Brand: Mitel | Category: IP Phone | Size: 0.44 MB

Table of Contents

Table of Contents
1
Introduction

2
Affected User Guides

2
5000 CP Devices

3
Personal Call Routing

9
5330 And 5340 IP Phone Display Enhancements

13
- Embedded Screen Saver
  13
- Text Size Control
  16
Support for Nupoint um Displays and Menu Button Options

17

Mitel MIVOICE 8528 Quick User Manual

Mitel MIVOICE 8528 Quick User Manual (12 pages)

Brand: Mitel | Category: IP Phone | Size: 0.28 MB

Mitel MIVOICE 8528 Frequently Asked Questions Manual

Mitel MIVOICE 8528 Frequently Asked Questions Manual (11 pages)

Brand: Mitel | Category: Telephone | Size: 0.44 MB

Mitel MIVOICE 8528 Quick Start Manual

Mitel MIVOICE 8528 Quick Start Manual (6 pages)

Brand: Mitel | Category: Telephone | Size: 0.36 MB

Table of Contents

Mitel MIVOICE 8528 Quick Reference Manual

Mitel MIVOICE 8528 Quick Reference Manual (3 pages)

Brand: Mitel | Category: Telephone | Size: 0.26 MB

Table of Contents

Mitel MIVOICE 8528 User Manual

Mitel MIVOICE 8528 User Manual (6 pages)

Brand: Mitel | Category: IP Phone | Size: 0.34 MB

Mitel MIVOICE 8528 Quick Reference Manual

Mitel MIVOICE 8528 Quick Reference Manual (2 pages)

Brand: Mitel | Category: Telephone | Size: 0.19 MB

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