Avaya Communication Manager Administrator's Manual page 1778

Glossary and Abbreviations
A
access tie trunk
A trunk that connects a main communications system with a tandem communications system in an
electronic tandem network (ETN). An access tie trunk can also be used to connect a system or tandem
to a serving office or service node. Also called access trunk.
access trunk
See access tie
ACCUNET
A trademarked name for a family of digital services offered by AT&T in the United States.
ACD
See Automatic Call Distribution
ACD call.
ACD work mode
See work mode.
active-notification association
A link that is initiated by an adjunct, allowing it to receive event reports for a specific switch entity,
such as an outgoing call.
active-notification call
A call for which event reports are sent over an active-notification association (communication
channel) to the adjunct. Sometimes referred to as a monitored call.
active notification domain
VDN or ACD split extension for which event notification has been requested.
ACTR
Automatic Customer Telephone Rearrangement
ACU
See Automatic calling unit
AD
See Abbreviated Dialing
ADAP
AUDIX Data Acquisition Package
ADC
See analog-to-digital converter
adjunct
A processor that does one or more tasks for another processor and that is optional in the configuration
of the other processor. See also application.
adjunct-control association
A relationship initiated by an application via Third Party Make Call, the Third Party Take Control, or
Domain (Station) Control capabilities to set up calls and control calls already in progress.
adjunct-controlled call
Call that can be controlled using an adjunct-control association. Call must have been originated via
Third Party Make Call or Domain (Station) Control capabilities or must have been taken control of
via Third Party Take Control or Domain (Station) Control capabilities.
1778
trunk.
(ACD). ACD also refers to a work state in which an agent is on an
(ACU).
(AD).
(ADC).
Administrator's Guide for Avaya Communication Manager
November 2003