Avaya Communication Manager Administrator's Manual page 1823

simplex system
A system that has no redundant hardware.
simulated bridged appearance
The same as a temporary bridged appearance; allows the terminal user (usually the principal) to
bridge onto a call that had been answered by another party on his or her behalf.
single-carrier cabinet
A combined cabinet and carrier unit that contains one carrier. See also
single-line voice terminal
A voice terminal served by a single-line tip and ring circuit (models 500, 2500, 7101A, 7103A).
SIT
Special-information tones
SLS
Service Level Supervisor
small computer system interface (SCSI)
An ANSI bus standard that provides a high-level command interface between host computers and
peripheral devices.
SMDR
Station Message Detail Recording
SN
Switch Node
SNA
Systems Network Architecture
SNC
Switch Node Clock
SNI
Switch Node Interface
SNMP
Simple Network Management Protocol
software
A set of computer programs that perform one or more tasks.
SPE
Switch Processing Element
SPID
Service Profile Identifier
split
See ACD work
split condition
A condition whereby a caller is temporarily separated from a connection with an attendant. A split
condition automatically occurs when the attendant, active on a call, presses the start button.
split number
The split's identity to the switch and BCMS.
split report
A report that provides historical traffic information for internally measured splits.
Administrator's Guide for Avaya Communication Manager
November 2003
mode.
Glossary and Abbreviations
Multicarrier cabinet.
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