Avaya Communication Manager Administrator's Manual page 1761

Allowing users to block whisper pages
To give users a feature button to block incoming whisper pages, use the Station screen and administer a
Whisper Page Off button on users' phones.
Administer this function on a feature button with a lamp so that users can tell whether or not blocking is
active. Users can activate blocking even when they're on a call.
NOTE:
You cannot administer a Whisper Page Off button on a soft key.
Two features, Do Not Disturb and Privacy — Attendant Lockout, also block incoming whisper pages.
Call redirection overrides
If a paged user is not on an active call, a whisper page is converted to a priority call that overrides any of
the following call redirection features:
•
Call Forward All Calls
•
Call Forward Busy
•
Call Forward Don't Answer
•
Send All Calls
•
Go To Cover
•
Call Coverage
For example, let's say Call Forwarding — All Calls is activated on a phone. If there are no active calls, a
whisper page to that phone will ring at that phone as a priority call. For information on blocking incoming
whisper pages, see
Group answering environments
Whisper paging does not work with extensions assigned to a group answering environment. You cannot
place a whisper page to the main extension assigned to a hunt group, split, skill, or terminating extension
group. You cannot place a whisper page to any extension that is a member of one of these groups.
Network restrictions
Whisper paging does not work across networks (such as Distributed Communication System networks or
Electronic Tandem Networks): both paging user and paged user must be on the same Communication
Manager server.
Speakerphones
When a call is on the speaker, an incoming whisper page is heard over the speaker too. When the group
listening feature on a 6400-series phone is active, an incoming whisper page is heard on both the handset
and the speaker.
Administrator's Guide for Avaya Communication Manager
November 2003
Allowing users to block whisper pages.
Feature Reference
Whisper paging
1761