Terminating Extension Group - Avaya Communication Manager Administrator's Manual

Feature Reference

Terminating Extension Group

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Traffic Studies
Traffic studies do not report the tenant partition number of the extension or trunk group used. You
must infer the tenant partition number must be inferred from the extension or trunk-group number.
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Uniform Dial Plan
If a Uniform Dial Plan is in place between servers or switches, tenant partition identification is not
passed between the servers/switches, and so tenant-partition restrictions are not enforced between
the servers/switches without special administration.
Tenant Partitioning restrictions do not override COR restrictions. COR restrictions are
independent of tenant partitions.
Terminating Extension Group
A TEG allows an incoming call to ring as many as 4 phones at one time. Any user in the group can
answer the call.
Detailed description
You can administer any phone as a TEG member; however, only a multiappearance phone can be
assigned a TEG button with merged-status lamp. The TEG button allows the user to select a TEG call
appearance for answering or bridging onto an existing call but not for call origination.
When a TEG members answers an incoming call, a temporary bridged appearance is maintained at the
multiappearance phones in the group. However, this appearance is not visible. Any TEG members can
bridge onto the call by pressing the TEG button.
Considerations
•
A phone user can be a member of more than one TEG, but can have only one TEG button for each
group.
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A TEG can handle only one TEG call at a time. Additional calls do not reach the TEG. If a
coverage path is assigned to the TEG, the additional calls route accordingly.
Interactions
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Automatic Callback
This feature cannot be active for a TEG.
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Bridged Call Appearance
Calls to a TEG cannot be bridged, except via a Temporary Bridged Appearance.
1720 Administrator's Guide for Avaya Communication Manager
November 2003