Avaya Communication Manager Administrator's Manual page 1836

Index
B
Automatic Route Selection (ARS)
allow local information calls
ARS analysis tables, digit analysis default
,
translations 1386
,
ARS trunking facilities 1387
,
assigning FAC 214
,
authorization codes 1370
digit analysis table commands
digit conversion table commands
displaying analysis information
inter-exchange carrier calls (IXC)
,
modifying call routing 225
,
operator assisted calls
overriding call restrictions
,
partitioning 1339
,
private networks 1385
,
restricted area codes 219
,
restricting calls 227
time of day routing plan commands
,
understanding 215
Automatic Routing
,
AAR 1385
AAR and ARS digit analysis default
,
translations 1385
AAR and ARS overlap sending
,
ARS 1385
ARS digit analysis default translations
,
description 1384
Facility Restriction Levels (FRL)
feature access code (FAC)
Generalized Route Selection (GRS)
Look Ahead Routing (LAR)
Time of Day (TOD) Routing
Traveling Class Marks (TCM)
,
trunking facilities 1387
Automatic Selection of DID Numbers to Guest
,
Rooms 1550
, ,
Automatic Wakeup 117 1550
,
printer alarm button 127
Auto-Wakeup-Dn-Dst screen
,
aux work button 118
AUX work reason codes, see Avaya MultiVantage Call
Center Software Release 11 Guide to ACD Call Cen-
ters
,
Avaya IP agent 96
Avaya Site Administration
adding new switch configuration
B
backing up
,
announcements 378
,
system 50
system,S8100 Media Server
,
bandwidth limitation 1403
,
Call Admission Control
,
barge-in 1358
recorded announcements
barging in with whisper paging
, ,
barrier codes 281 1645
,
7-digit barrier codes 1388
,
description 1388
1836
,
220
,
513
,
514
,
215
,
218
217
,
228
,
543
,
1387
,
1386
,
1542
,
213
,
1544
,
1594
, ,
231 1725
,
1542
,
1010
,
490
,
52
1403
, ,
382 1356
,
1760
Administrator's Guide for Avaya Communication Manager
,
basic multimedia complex 262
BCMS/VuStats Login ID
screen, see Avaya MultiVantage Call Center Soft-
ware Release 11 Guide to ACD Call Centers
bearer capability class (BCC)
,
Best Service Routing 656
,
commands 519
Best Service Routing Application Plan
screen, see Avaya MultiVantage Call Center Soft-
ware Guide to ACD Call Centers
, ,
blocking prevention 450 468
Boot Image
,
commands 520
bridged appearance button
,
analog phone 115
,
digital phone 118
Bridged Call Appearance
,
creating 134
, ,
description 134 1389
extension administrable buttons and lights
multiappearance phones
,
Bulletin Board 48
, ,
commands 520 527
,
screen 659
, ,
busy indicator 118 1399
busy verification
,
phone verification 1400
,
using 338
,
verification 1401
,
UCD groups 1401
,
busy verify button 129
button assignments, phone displays
Button Type
,
commands 520
,
button view 118
,
BX.25 protocols 1582
C
Call admission control - bandwidth limitation
,
call appearance button 118
Call by Call (CBC) Service Selection
,
call detail recording 1411
,
description 1407
incoming call handling treatment
information elements (IE)
ISDN–PRI messages and information
,
elements 1410
usage allocation plans (UAP)
Call Center Optional Features screen, see System
Parameters Customer-Options screen
Call Center System Parameters screen, see Feature-
Related System Parameters screen
Call Charge Information
,
administering AOC 509
,
administering PPM 510
advice of charge (AOC) description
Call Detail Recording (CDR) reports
,
charge displays 1413
collecting information about calls
, ,
description 1403 1412
Periodic Pulse Metering (PPM)
, ,
viewing 511 1413
,
1544
,
1774
,
1389
,
1389
,
1682
,
1403
,
1411
,
1410
,
1410
,
1412
,
1413
,
503
, ,
509 1412
November 2003