Avaya Communication Manager Administrator's Manual page 1718

Feature Reference
Tenant Partitioning
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AUDIX, embedded AUDIX, and AUDIX Voice Power
AUDIX voice and data ports are subject to the same tenant-to-tenant restrictions as any other
endpoint.
AUDIX can restrict one group of subscribers from sending voice mail to another group. The
tenant-partitioning provider can create up to 10 different communities within each AUDIX that
either have or do not have permission to send voice messages across community boundaries.
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Authorization Codes
Authorization codes are associated with classes of restriction. If you want to have a set of
authorization codes that is unique to a given tenant, you could select a group of CORs for a that
tenant and only assign those CORs to objects in that partition.
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Automatic Wakeup
Wakeup music will be the music source assigned to the wakeup station's tenant partition.
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Bridged Call Appearance
All stations with bridged call appearances should be administered to be under control of the same
tenant.
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Call Coverage
Tenant-to-Tenant access restrictions apply to coverage paths. If a tenant cannot access a particular
tenant, it cannot access that tenant as part of another tenant's coverage point.
When an attendant is specified as part of a coverage path, the attendant group of the called tenant,
not the calling tenant, is accessed.
When a call goes to coverage, is answered, and is put on hold, the music on hold is the music
source assigned to the tenant partition of the terminal that was originally called.
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Call Detail Record (CDR)
CDR does not report the tenant partition number of the extension or trunk group used. You must
infer the tenant partition number from the extension or trunk-group number.
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Call Pickup
Administer all stations in a call-pickup group to be under control of the same tenant. The system
supports Call Pickup only if the caller and the called party can both call the pickup user. The caller
and the called party do not need to be in the same pickup group.
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Call Vectoring/VDN
A caller routed to a new destination by a vector step hears the music assigned to the last active
VDN. While a call is in vector processing, the tenant number (TN) assigned to the active VDN (as
determined by VDN Override) determines the music source heard by callers on hold in most
circumstances. Note the following exception, however.
If you use a wait-time <time> hearing <extension> then <treatment 2> command where the
<extension> is a music source (assigned on the Announcements/Audios Sources screen), that
music source will play instead of the music source associated with the active VDN.
The COR assigned to the VDN must permit music-on-hold.
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CMS
You can administer CMS to provide CMS reports to each tenant. You can restrict each CMS login
to control, on a permission basis, only those entities that are assigned to a particular tenant.
Outputs to separate printers allow any tenant to print their own CMS reports. The
tenant-partitioning provider must administer CMS to provide this separation of tenant
permissions.
1718 Administrator's Guide for Avaya Communication Manager
November 2003