Avaya Communication Manager Administrator's Manual page 1815

offered load
The traffic that would be generated by all the requests for service occurring within a monitored
interval, usually one hour.
ONS
On-premises station
OPS
Off-premises station
OPX
Off-premises extension
OQT
Oldest queued time
OSHA
Occupational Safety and Health Act
OSI
Open Systems Interconnect
OSS
Operations Support System
OSSI
Operational Support System Interface
OTDR
Optical time-domain reflectometer
othersplit
The work state that indicates that an agent is currently active on another split's call, or in ACW for
another split.
OTL
Originating Test Line
OTQ
Outgoing trunk queuing
OTTOTT
Outgoing Trunk to Outgoing Trunk Transfer
outgoing gateway
A PBX that routes an incoming call on a trunk administered for Supplementary Services Protocol B
to a trunk not administered for Supplementary Services Protocol B.
P
PACCON
Packet control
packet
A group of bits (including a message element, which is the data, and a control information element
(IE), which is the header) used in packet switching and transmitted as a discrete unit. In each packet,
the message element and control IE are arranged in a specified format. See also
packet switching.
Administrator's Guide for Avaya Communication Manager
November 2003
Glossary and Abbreviations
packet bus
and
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