Inter-Tel AXXESS Manual page 472

Voice Processing Features
® ®
INTER-TEL AXXESS
9.35 To initialize a mailbox or extension ID:
1.
2.
3.
4.
5.
6.
7.
8.
9.36 After your mailbox is initialized, you may use any of the mailbox features provided. To
record a personal greeting, or to change your password or directory name, see
on page
Listening to Messages
9.37 There are three types of Voice Mail messages:
•
•
•
Page 4-46
MANUAL VERSION 11.0 – May 2008
Dial the Voice Mail extension number. (You hear the main menu.)
Press to identify yourself as a subscriber.
Enter your mailbox number and default password. (Your default password is your mail-
box number.)
If you want a password, enter a new password using digits 0-9 (up to 12 digits). Then
press . Voice Mail plays back your password.
#
If you do not want to use a password, just press
Press to accept the entry. (Or, press
#
system prompts you to record your directory name.
After the tone, record your first and last name. When finished, press
Press again to accept the name. (Or, press
#
press to add to your name, or press
2
The system then plays a prompt that introduces you to the basic Voice Mail features.
(You can skip this introduction by pressing
4-51.
New Messages are messages that you have not yet heard, including Broadcast Mes-
sages from the Voice Mail System Administrator and system-sent messages. The order
in which the messages are played depends on your message retrieval settings (see
page 4-51), except that messages marked "priority" are played first. Some special mes-
sages that may be played include the following:
— Message receipt: If you send a certified message, a system message is played
when the recipient has listened to the message.
— Caller Information: If a call was placed to your mailbox on a trunk that supports
the Caller ID [CLIP] feature, and the caller hung up without leaving a message, a
system message is played informing you that the calling party did not leave a mes-
sage. It also includes, within the corresponding message envelope, the number of
the calling party as the message source.
— Security violation: The Voice Mail system has an extra security measure built in
which plays a message, when you log into your mailbox, that tells you if three
invalid attempts have been made to access your mailbox within a single call. This
announcement message is sent to your mailbox each time this situation occurs. It
is received as a new message and is accompanied by a message envelope.
Saved Messages are messages that you previously listened to and saved (or deleted and
restored). You can play them back, as necessary.
Undeliverable Messages are messages that you left for a mailbox on another node that
could not be delivered. They are returned to your mailbox as "undeliverable."
.
#
if you want to re-enter your password.) The
3
to replay the name you just recorded,
1
to erase and re-record it.)
3
, if desired.)
#
Listening to Messages
.
#
paragraph 9.45