Inter-Tel AXXESS Manual page 827

Network Alarms
52.53 Each node has two flags (see
or receives network-wide alarms.
•
The Send Network Alarms flag determines if a node will broadcast alarms that occur
on that node to the rest of the network.
•
The Receive Network Alarms flag determines if the node will receive and display
alarms sent by other nodes in the network.
52.54 To differentiate between network-wide and local alarms, network-wide alarms appear
on administrator phones preceded by "NET ALARM," and local system alarms are preceded
with "SYS ALARM."
52.55 On remote nodes, network-wide alarms will indicate the name of the node on which the
alarm occurred. The node name is obtained from the username.
52.56 An administrator can clear a network-wide alarm on the local node only or on every
node in the network.
•
Clear Network Alarm (9851): Clears network-wide alarms on every node in the net-
work, but will not affect system alarms. The Clear Network Alarm feature code may be
entered on any node in the network, but the Send Network Alarms flag must be set for
the administrator to clear alarms on other nodes in the network.
•
Clear System Alarm (9850): Clears all local and network-wide system alarm displays
on your node.
52.57 Network-wide alarms will override system alarms on an administrator's phone display.
52.58 To respond to a minor alarm from any alarm display station:
When a minor alarm indication appears, write down the alarm information.
1.
While on hook, clear the alarm by entering the Clear System Alarm feature code (9850)
2.
or the Clear Network Alarm feature code (9851). The display shows SYSTEM (or
NETWORK) ALARM CLEARED.
Take action on the alarm as follows:
3.
Network Alarms
INTER-TEL
•
#10 XXXXX OFF-HOOK: A station remained off hook and inactive until the Inac-
tivity Alarm timer expired. The display and the SMDR indicate which station is
off hook. The station's button on DSS/BLF Units and on other stations' speed-dial
buttons flutters continuously. Locate the station and replace the handset in the cra-
dle. The station's display shows STATION OFF HOOK.
NOTE:
Calls being transmitted over the secondary voice path are not affected or
interrupted by an off-hook alarm condition.
•
#11 XXXXX EMERGENCY: A user has dialed the Emergency Call feature code
911 [999] and the system has selected a trunk and dialed the programmed emer-
gency number.
•
#12-13 & 20 CHECK PRINTER: The printer is not functioning properly. Check
that the cable and the power cord are connected and that it has paper and ribbon.
•
#14 SET DATE/TIME: The system real-time clock has not been initialized or has
been corrupted. To set the system date and time see
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
page 6-261) which determine whether the node broadcasts
page
System Features
5-274.
Page 5-301
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