Inter-Tel AXXESS Manual page 635

10.169Calls are only restricted if the dialed patterns match the denied pattern exactly and that
is the only class of service you have. Allowed patterns, however, always override denied pat-
terns, even if the numbers are similar.
10.170For example, with a U.S. system, the following table demonstrates what is allowed or
denied when the restricted pattern is 976+ and the allowed pattern is 976-1111.
10.171With a European system, the following table demonstrates what is allowed or denied
when the restricted pattern is 619+ and the allowed pattern is 619000.
10.172System speed-dial numbers can be programmed to bypass COS restrictions on a sys-
tem-wide basis. If the option is not enabled, all system speed-dial numbers are subject to toll
restriction.
10.173Because a condition may exist where a critical or life threatening situation needs to be
reported, using the Emergency Call feature code will override all toll restrictions and trunk
access programming.
10.174In the event that the classes of service for the station or Voice Processing application
and the trunk group conflict, the decision to restrict or allow a number is based on the follow-
ing ordered checks. Note that these ordered checks apply to all calls to outside telephone num-
bers, including calls forwarded to outside telephone numbers.
Station or Voice Processing application COS is checked. If the digits dialed exactly
1.
match a pattern included in a "denied" class of service assigned to the station or Voice
Processing application and not with a pattern included in an "allowed" class of service
assigned to the station or Voice Processing application, the number is restricted.
If ARS is not being used and forward to an outside number is not being programmed,
2.
trunk group COS is checked. If the digits dialed exactly match a pattern included in a
"denied" class of service assigned to the trunk group and not with a pattern included in
an "allowed" class of service assigned to the trunk group, the number is restricted.
If ARS is being used and a forward to an outside number is being programmed, station
3.
or Voice Processing application COS is checked. If the digits dialed partially match a
pattern included in a "denied" class of service assigned to the station or Voice Process-
ing application and not with a pattern included in an "allowed" class of service assigned
to the station or Voice Processing application, the number is restricted.
If a forward is being programmed to an outside number, trunk group COS is checked. If
4.
the digits dialed partially match with a pattern included in a "denied" class of service
assigned to the trunk group and not with a pattern included in an "allowed" class of ser-
vice assigned to the trunk group, the number is restricted.
If none of the above cases apply, the number is allowed.
5.
Class Of Service (COS)
®
INTER-TEL
Table 5-23. COS Example (U.S.)
Number Dialed
97 (partial match)
9761234 (exact match with "denied" pattern)
9761111 (exact match with "allowed" pattern)
Table 5-24. COS Example (Europe)
Number Dialed
61 (partial match)
619123 (exact match with "denied" pattern)
619000 (exact match with "allowed" pattern)
®
AXXESS MANUAL VERSION 11.0 – May 2008
Allowed or Denied?
Allowed
Denied
Allowed
Allowed or Denied?
Allowed
Denied
Allowed
System Features
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