Inter-Tel AXXESS Manual page 562

System Features
® ®
INTER-TEL AXXESS
D. RECALL DESTINATION STATIONS
9.14 An incoming call to a hunt group immediately registers the Recall timer if there is a
recall destination identified for that hunt group. If a call is not answered by a hunt group sta-
tion before this timer expires, the call exits the hunt group and begins ringing at the recall des-
tination station. The call remains at this destination until it is answered or the caller hangs up.
9.15 If there is no recall destination station, the call remains in the hunt group until it is
answered or the caller hangs up.
9.16 If the recall destination is a Voice Processing application and the system cannot com-
municate with the Voice Processing PC, the call remains in the hunt group until it is answered
or the caller hangs up.
E. HUNT GROUP REMOVE/REPLACE AND DO-NOT-DISTURB
9.17 Hunt group members can temporarily stop hunt group calls from ringing at their sta-
tions by entering the Hunt Group Remove feature code as described below. (If a station is
assigned to more than one hunt group, this halts calls from all hunt groups. Hunt group assign-
ments cannot be removed individually.) Do-not-disturb can also be used to halt hunt group and
other calls to the station (see
NOTE:
information.
9.18 When the Hunt Group Remove feature is enabled, the user still receives the camp-on
display and tone, and the individual trunk button flashes, if one exists, for calls to the hunt
group. (The station continues to receive calls placed to its extension number.) Hunt group over-
flow and announcement stations cannot block hunt group calls using this feature.
9.19 If a phone user has programmed a button for entering the Hunt Group Remove/Replace
feature code, and if that button has a lamp, the lamp is lit whenever the station is removed from
the hunt group.
9.20 To remove the station from its hunt group(s) or replace the station in its hunt
group(s):
Page 5-36
MANUAL VERSION 11.0 – May 2008
page 5-257
This feature has no effect on ACD hunt groups. See
Phone: While on or off hook, enter the Hunt Group Remove feature code (322) to halt
hunt group calls or enter the Hunt Group Replace feature code (323) to return the sta-
tion to its hunt group(s). Or, use the Hunt Group On/Off feature code (324) to toggle the
hunt group mode on or off. You hear a confirmation tone, and the display shows
ACCEPT (or DIVERT) HUNT GROUP CALLS. If off hook, hang up.
Single-Line Set: Lift the handset and enter the Hunt Group Remove feature code (322)
to halt hunt group calls or enter the Hunt Group Replace feature code (323) to return the
station to its hunt group(s). Or, use the Hunt Group On/Off feature code (324) to toggle
the hunt group mode on or off. You hear dial tone.
for details).
page 5-45
Recall Destination Stations
for ACD login/logout