Inter-Tel AXXESS Manual page 456

Voice Processing Features
® ®
INTER-TEL AXXESS
8.
9.
10.
6.4
do so, a fax machine places a call to the System Administrator's mailbox and sends the docu-
ment. (See
6.5
recipient's extension number, your company name (as programmed in the database), the date,
the number of pages to be sent, and a list of included documents. If you wan, you can store a
company logo to be used on the cover sheet. The logo can be up to 5.5 inches tall; if it is larger,
the system automatically cuts it off at the 5.5 inch mark. The logo document is stored, like
other fax documents, using the System Administrator's mailbox.
6.6
ment that callers can request before continuing their selections. For example, the catalog can
include the document number, title, description of the contents, number of pages, and last revi-
sion date for each document.
Page 4-30
MANUAL VERSION 11.0 – May 2008
The system checks the entered number and one of the following occurs:
•
If the number is valid, the system tells the caller when the document are delivered
(this depends on the programmed fax delivery times in the Voice Processing data-
base) and returns to the recording.
•
If the number cannot be dialed by the Message Notification/Retrieval application
due to toll restrictions, the system tells the caller that the number cannot be dialed
and asks for a new number.
•
If the caller enters an invalid number, the system tells the caller the number is
invalid and asks for a new number.
The caller hangs up or returns to step 4. to select more documents. (If more documents
are selected and canceled, the documents that were selected and accepted previously are
still sent. Each time the caller accepts the documents and enters the dialing information,
the documents are prepared for transmittal. They cannot be canceled after that point.)
The Message Notification/Retrieval application places a call to the caller's fax machine
as soon as a fax port is available, unless one of the following occurs:
•
If the fax was requested outside of the programmed fax delivery times, the system
waits until the Fax Delivery Start Time on an allowed day of the week before it
attempts to send the document. The Fax Delivery Start and Stop times determine
when faxes can be sent. Start and stop times can be set to any time period, up to 24
hours. The programmer can also determine which days of the week faxes are sent.
•
If other calls are going out and the programmed Maximum Number of Outgoing
Calls has been met, the system waits for an available outgoing call to send the fax.
•
If a fax port or trunk is not available or if a requested document is not available,
the system delays delivery until the resource or document is available.
•
If a requested document has been deleted, the system completes the delivery, but
indicates on the cover sheet that the document is no longer available.
•
If a fax delivery fails after one or more pages have been transmitted, the system
remembers which pages were not sent and tries again to send only those pages.
For example, if the transmission failed in the middle of page 3 of 5, the system
would attempt to send only pages 3, 4, and 5 on the retry. The cover sheet on the
retry says, "This fax is the continuation of..." and the description for the fax
includes "continued" in the title.
Documents are stored in the fax library using the System Administrator's mailbox. To
page 4-61 for instructions.)
Fax-On-Demand transmits a cover sheet with each faxed document that includes the
If you have several fax documents, you may want to create and store a "catalog" docu-
How Fax-On-Demand Works