Inter-Tel AXXESS Manual page 734

System Features
® ®
INTER-TEL AXXESS
D. TRANSFER TIMERS
29.6 There are five timers that affect the Call Transfer feature. They are as follows:
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E. TRANSFER-TO-CONNECT STATION FLAG
29.7 If the Transfer-To-Connect Allowed station flag is enabled, an announced transfer call
(including an announced transfer from voice mail) connects immediately with the destination
once the transferring party hangs up. (If the flag is disabled, the recipient must press a CALL
button or the
29.8 If the user has a headset enabled, or if the station user picks up the handset for the initial
call and the transferring party disconnects, the transferred party will hear a single tone and then
be immediately connected without any further action from the station user. (Calls will not auto-
matically connect in handsfree speakerphone mode.) This flag only applies to phones and is
disabled by default.
Page 5-208
MANUAL VERSION 11.0 – May 2008
Transfer Attendant: When an attendant transfers a call, this timer limits the time a
transferred call rings unanswered before it recalls the attendant. The default value of
this timer is 30 seconds. It can be reprogrammed to any value between 10-255 seconds.
Transfer Available: This timer limits the amount of time a call that is transferred by a
station user will ring, unanswered, before it recalls the transferring station. (Does not
apply to calls transferred by attendant stations or Voice Processing.) The default value
of this timer is 20 seconds. It can be reprogrammed to any value between 10-255 sec-
onds.
Transfer Busy: This timer limits the amount of time a call that is transferred by a sta-
tion user will wait at a busy station before recalling the transferring station. (Does not
apply to calls transferred by attendant stations or Voice Processing.) The default value
of this timer is 24 seconds. It can be reprogrammed to any value between 10-255 sec-
onds.
Transfer Voice Processor: When a Voice Processing port transfers a call, this timer
limits the time a transferred call rings unanswered before it recalls the port. The default
value of this timer is 20 seconds. It can be reprogrammed to any value between 10-255
seconds. (Outside calls will not recall to Voice Processing Unit ports if the phone sys-
tem is unable to communicate with the Voice Processing Unit. The calls will ring at the
destination stations until they are answered or the Abandoned Call timer expires.)
Unsupervised CO: The duration of an outside call that is transferred to an outside tele-
phone number is limited by this timer. When it expires, the unsupervised call recalls the
primary attendant. If the attendant does not answer the recall before the Abandoned
Call timer expires, the call is disconnected by the system. The default value of this
timer is 5 minutes. It can be reprogrammed to any value between 1-255 minutes.
button to answer the transferred call).
ANSWER
Transfer Timers