Inter-Tel AXXESS Manual page 687

System Features
® ®
INTER-TEL AXXESS MANUAL VERSION 11.0 – May 2008
Secondary Language Selection
17.6 There is a new field added to each station in the system called "Secondary Language."
This field corresponds to the Change Language feature (301). This feature used to toggle
between the system primary language and the system secondary language. It now toggles
between the system primary language and the station's secondary language, or can specify a
language. This allows any station in the system to have its own secondary language or use the
system secondary language, giving the system the ability to support more than just two lan-
guages.
17.7 If a station's secondary language field is programmed to be Use Primary Language the
Change Language feature will do nothing because the station will toggle between the system
primary language and the station's secondary language, which is the system primary language.
17.8 If a station's secondary language field is programmed to be Use Secondary Language
the Change Language feature will act like version 5.2 and toggle between the system primary
language and the station's secondary language, which is the system secondary language. This
is the system default.
17.9 If a station's secondary language field is programmed to be Japanese the Change Lan-
guage feature will toggle between the system primary language and the station's secondary lan-
guage, which is Japanese.
17.10 The Language field for stations indicates what language the station is currently set to.
This field used to toggle between the Use Primary Language and Use Secondary Language. It
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can be set to any specific language along with the Use Primary Language and Use Secondary
Language. The side-effect of changing the Language field is that if you change it to Japanese
and the station's secondary language field is set to Spanish, then the user will have no way to
get back to Japanese if they enter the Change Language feature code. This is because the first
time the user enters the feature code, the system will toggle the station to the Use Primary Lan-
guage. The next time the user enters the feature code, the system will toggle the language to
the station's secondary language, which is Spanish. To avoid this situation, simply change the
station's secondary language to Japanese and the station's Language field to Japanese.
NOTE:
Setting a station's Secondary Language field to a specific language will not work
across nodes unless all nodes in the system are at least 5.2F6 or newer since the older sys-
tems do not understand specific languages and expect to receive only Primary Language or
Secondary Language values.
B. TRUNKS
17.11 A flag in DB Programming determines the language that will be used by each trunk.
This field can be set to any specific language so that the system can support more than two lan-
guages. The language choices are Use Primary Language, Use Secondary Language, American
English, British English, Japanese, or Spanish (Mexico City Spanish Dialect for VPU and
EVMC, American Spanish Dialect for EM). If the trunk is programmed for the primary lan-
guage, callers who reach a Voice Processing application will hear the voice prompts in primary
language (unless overridden). If programmed for the Secondary Language, the voice prompts
will be in the secondary language (unless overridden). By default all trunks are set for the pri-
mary language.
NOTE:
Setting a trunk or digit translation Language field to a specific language will not work
across nodes unless all the nodes in the system are at least 5.2F6 or newer since the older sys-
tems do not understand specific languages and expect to receive only Primary Language or
Secondary Language values.
Secondary Language Selection Page 5-161