Inter-Tel AXXESS Manual page 444

Voice Processing Features
® ®
INTER-TEL AXXESS
B. AUTOMATED ATTENDANT RECALL DESTINATION
3.6
call is handled as a transferred call, and the display shows TFR FROM (description). If the call
is not answered before the Transfer Voice Processor timer expires, the call recalls the auto-
mated attendant's recall destination. The recall destination is usually the Automated Attendant
Recall Destination application which announces that the called station is unavailable and
allows the caller to choose to leave a message (if the station has an associated mailbox) or dial
another extension number.
3.7
nation's programmed attendant. If the call is not answered there, it is disconnected after the
Abandoned Call timer expires.
3.8
fails to make an entry before the Inactivity Alarm timer expires, the caller is prompted again to
make an entry.
3.9
application. Trunk access codes and feature codes are considered invalid numbers.
C. AUTOMATED ATTENDANT CUSTOM AUDIOTEX RECORDINGS
3.10 Custom Audiotex recordings are made using the Voice Mail System Administrator's
mailbox as described on
assigned to the application(s) in DB Programming or using the System Administrator's mail-
box. (See
Page 4-18
MANUAL VERSION 11.0 – May 2008
When a station receives a call that has been routed through the automated attendant, the
CALL TO AUTOMATED ATTENDANT
The party receiving the transfer does
not answer before the Transfer Voice
Processor timers expires.
Call is sent to station's
associated mailbox
If the Recall Destination fails to answer a call, it is automatically sent to the recall desti-
If an invalid number is dialed, the caller is prompted to enter another number. If a caller
The caller cannot access trunks or enter feature codes through the Automated Attendant
page 4-58. Each recording is associated with a recording number and
page 4-60 in this section and
Automated Attendant answers
and transfers the call to the desti-
nation selected by the caller.
Call goes to the Automated
Attendant Recall Destination
where caller selects option.
Call is sent to station,
hunt group, voice
mail, or operator des-
tination.
page 6-353 in PROGRAMMING.)
Automated Attendant Recall Destination