Inter-Tel AXXESS Manual page 715

System Features
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INTER-TEL AXXESS MANUAL VERSION 11.0 – May 2008
Alternate Message Source
24.17 The Alternate Message Source feature was developed to enable a voice mail unit to
leave messages through a station or hunt group that is designated as its alternate message
source. When a message is left on the voice mail unit for a station user that has an assigned
mailbox, the called station receives the message waiting indications. If it is a display phone,
the display shows MESSAGE RECEIVED FROM (alternate message source) rather than from
the voice mail circuit. When the station user retrieves the message, an intercom call is placed
to the alternate message source.
24.18 To make efficient use of multi-port analog voice mail units (not Voice Processing Unit
voice mail applications), the ports are placed in a voice mail hunt group and the voice mail
hunt group's pilot number is assigned as the alternate message source for each of the individual
voice mail ports. When a user responds to a message left by one of the voice mail ports, the
pilot number is automatically dialed, and the call circulates through the hunt group until a
voice mail port is available. Without the alternate message source hunt group, the call would
return only to the port that left the message and would not circulate through the hunt group.
24.19 A station's message center or alternate message source does not need to be on the same
node as the station. It can be a station, hunt group, Voice Processing application, or any off-
node device. (See page 6-203 for information about assigning a station's alternate message
source.)
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Alternate Message Source Page 5-189