Inter-Tel AXXESS Manual page 640

System Features
® ®
INTER-TEL AXXESS
Emergency Outgoing Access Lists
10.188As of version 7.0, the system supports two outgoing access lists called Emergency Day
Outgoing Access and Emergency Night Outgoing Access. These lists, which are similar to the
Day/Night Outgoing Access lists, are programmable for CO Trunk Groups (see
and Node IP Connection Groups (see
sion List PP051: Auto: All Stations.
Ten Emergency Numbers
10.189The system can store up to ten emergency numbers that are dialed when the Emergency
Call feature is used.
10.190If the system is installed in an area where 911 [999] service is not available, it is sug-
gested that the number for the local police or fire department or the telephone company [net-
work provider] operator be substituted.
10.191If the database programmer renders this feature inoperative by removing all trunk
access and/or by removing the dialed digit string, the database program will present a warning
message indicating that the feature has been disabled and requiring the programmer to
acknowledge or change this condition before being allowed to continue.
10.192Like all other feature codes, the 911 [999] feature code can be changed to another 1- to
5-digit code, if necessary, but it is not recommended.
10.193An emergency number will be blocked if there are no trunks or emergency numbers
programed in the database, or all trunks in a trunk group are busy.
10.194If the Emergency Call feature is programmed to use ARS, route group 1 (local calls)
will be used even if its dial patterns are reprogrammed.
10.195Emergency calls, by default, use the first local trunk group and will not be sent using
node trunk groups on other nodes. However, when ARS is used to place an emergency call,
Route Group 1 is used, even if it contains nodes. This means that the network can access a
trunk on a node other than the user's node if the user accesses ARS and dials the emergency
number. Local trunks must be installed and used for emergency number trunk access and
nodes should not be used in Route Group 1. When a user places an emergency call, every
administrator in the network receives an emergency alarm.
Emergency/911
10.196Inter-Tel recommends that the system be provisioned to have an appropriate number of
Emergency/911 IP resources reserved for both IP endpoints and IP trunks. For instance, if an
IP endpoint makes an Emergency/911 call that must go out an IP trunk, sufficient IP resources
for the both the IP endpoint and IP trunk need to be reserved to ensure the call goes through. If
an Emergency/911 call uses ARS to route the call through another node, then the required IP
networking IP resources also need to be sufficiently reserved on each node the call passes
through to ensure non-blocking. This provisioning includes IP resources for IP trunks if that is
the destination.
NOTE:
resource reservations. As long as an IP resource is idle, it will be seized even though not
reserved for Emergency/911.
Page 5-114
MANUAL VERSION 11.0 – May 2008
The system is designed so that an Emergency/911 call has priority over all other IP
page 6-185). These lists default to the new Auto Exten-
Emergency Outgoing Access Lists
page 6-228)