Inter-Tel AXXESS Manual page 724

System Features
® ®
INTER-TEL AXXESS
26.24 To cancel a queue before the callback:
F. ACCOUNT CODES
26.25 Account codes are 3- to 12-digit codes that can be used in conjunction with the Station
Message Detail Recording (SMDR) feature to aid record keeping. Account codes can be
assigned to measure telephone use and/or to identify calls for customer billing. There are Stan-
dard, Forced, and Optional types of account codes. The account code, when used, is recorded
in the SMDR report as soon as the call is completed. If more than one account code is entered
during a call, the last account code that was entered is recorded.
Database-Programmed Account Codes
26.26 Any station can be assigned a standard account code or one of six [four in Europe]
types of forced account codes, four [two in Europe] are ARS dependent. Or, if desired, the sta-
tion can have no associated account code.
26.27 There can be up to 256 standard and 256 forced account codes in the database (512 of
each in a triple- or quad-chassis system).
26.28 The account code types for the U.S. system are:
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Page 5-198
MANUAL VERSION 11.0 – May 2008
Single-Line Set: Lift the handset and dial the desired number. If all DTMF decoders are
busy when your station is called back, the system sends repeating reorder tones instead
of dial tone and the queue is canceled. If ARS was used when the call was placed origi-
nally, the number is dialed automatically.
Phone: While on hook, press the
the Queue Callback feature code (6). The display shows QUEUE REQUEST CAN-
CELED.
Single-Line Set: Lift the handset and enter the cancel Queue Callback feature code (6).
Hang up.
Standard: Automatically appears in the SMDR printout to identify calls from this sta-
tion. The station user is not required to enter any digits during the call.
Forced – All Calls Validated: Requires users to enter a forced account code before an
outside call can be placed. If the code matches one of the pre-programmed forced
account codes in the database, the call is allowed. If the code does not match, the call is
blocked. Stations with this account code type cannot forward calls to outside tele-
phone numbers.
Forced – All Calls Non-Validated: Requires users to enter an account code before
placing an outside call. The code is not checked against any lists and the call is allowed
as soon as the code is entered. Stations with this account code type cannot forward
calls to outside telephone numbers.
Forced – Local Toll Calls Validated: Requires users to enter an account code after
dialing a local toll call number (a toll call within the local area codes) or a long distance
call when using ARS. If the code matches one of the pre-programmed forced account
codes in the database, the call is allowed. If the code does not match, the call is blocked.
Stations with this account code type cannot forward calls to outside telephone num-
bers.
Forced – Local Toll Calls Non-Validated: Requires users to enter an account code
after dialing a local toll call number (a toll call within the local area codes) or a long
distance call when using ARS. The code is not checked against any lists and the call is
allowed as soon as the code is entered. Stations with this account code type cannot for-
ward calls to outside telephone numbers.
button or
CANCEL QUEUE
button. Or, enter
QUEUE
Account Codes