Inter-Tel AXXESS Manual page 409

B. VOICE PROCESSING SOFTWARE
Software Upgrades
14.12 When upgrading from one version of Voice Processing software to a newer version,
make sure you complete the following steps:
Log into the Voice Processing PC using the administrator's account.
1.
Start the Avdapmon Utility. Enter a password, if necessary. See
2.
information about Avdapmon.
Stop the avdap service by entering a tilde (~) in the Avdapmon Utility window.
3.
NOTE:
deleted and cannot be restored.
When the avdap service is stopped, close the Avdapmon window. (You can use Task
4.
Manager to make sure the avdap.exe process has been stopped.)
5.
After the PC reboots, the avdap service should be running correctly. Login to verify
6.
that. If not, contact Inter-Tel Technical Support.
Voice Processing Software Installation
14.13 If necessary, use the following procedure to re-install the Windows version of Voice
Processing applications software.
NOTE:
tion version 4.0 with Service Pack 5 or Windows 2000 with Service Pack 4 installed. Also, if
upgrading from a previous version of Voice Processing, first stop the Avdap service in Control
Panel (see
If not already installed, attach the monitor to the 15-pin Video card connector on the
1.
back of the Voice Processing PC. Then, plug in the monitor's AC power cord and turn
ON the monitor's AC power switch.
If not already installed, attach the keyboard and mouse to their appropriate connectors
2.
on the back of the PC.
Turn ON the PC's AC power switch and allow the system to boot up.
3.
Press
4.
press
NOTE:
word. Inter-Tel recommends setting up a password.
Insert the Applications Software Disk in the PC's floppy disk drive or the Software CD-
5.
ROM in the CD drive.
Select
6.
In the Command Line text box, enter A:setup (or B:setup if the B drive is used).
7.
Then select
Voice Processing Software
INTER-TEL
When Voice Processing is shut down, all deleted messages are permanently
Install the Voice Processing software as usual. (See the next section for details.)
The hard disk drive must be properly formatted and must have Windows NT Worksta-
page 3-230 for details).
, log on using an account that has administrator rights, and then
CTRL+ALT+DEL
to continue.
OK
In the default state, the Windows system administrator does not have a pass-
and then .
Start Run
.
OK
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
Installation
page 3-230 for more
Page 3-223
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