Inter-Tel AXXESS Manual page 840

System Features
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INTER-TEL AXXESS
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53.26 In addition to the messages, the following error indications will occur in the event of a
system alarm:
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53.27 Each message record includes the following fields:
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Page 5-314
MANUAL VERSION 11.0 – May 2008
A two digit node number is inserted in front of the sequence number to indicate the
node where the message originated. The following is an example of the new message
print string format for a message the originated on node 3:
-03:001- 15:30 03-20 M6009 WRN EG CP
Corrupted Queue Was Cleared: HISTORY QUEUE
Message Print will not route diagnostic messages that apply to another node, except
during manual Message Print requests. Those messages will only be printed locally.
Message Print will not route messages during a startup or reset. The system will wait
one minute before starting to send messages. Startup messages will only be printed
locally.
Messages may not be printed in time sequence order on remote nodes. The order of an
incoming message print depends on how the message print was routed to the destination
node. Therefore, a message print could possibly arrive at the destination message print
node out of order.
If a major system alarm occurs, MAJOR ALARM appears on all display phones. If the
major alarm appears on a group of phones, the associated keyset card has failed. The
warning might also appear on a single phone if the phone is defective. If all phones on
the system are inoperative, the alarm message is sent to the system's primary serial port
on the CPC or CPU.
A minor alarm sends a message to the primary attendant and to administrators, if pro-
grammed to receive alarms.
Sequence Number: Shows the order in which the faults occurred. If there is a skip in a
series of sequence numbers, it indicates that a message was logged that is not pro-
grammed to be printed.
Time: Shows the time that the fault occurred. This field shows the hours and minutes in
24-hour format as HH:MM.
Date: Shows the date that the indicated fault occurred. The date shows the month and
date as MM-DD.
Fault Code: Holds the associated number of the indicated fault. This field is four char-
acters in length and the first character is an "M" for messages or "A" for minor alarms.
Each of the different system faults that the system is capable of detecting is assigned a
unique number (M100-M999 or A001-A299) in the system database. Fault codes are
listed on page 7-12 in TROUBLESHOOTING.
Type: Indicates the following:
— Alarms: Shows "ALARM" for system faults that have not stopped system opera-
tion.
— Information Messages: Shows "INF." The condition requires no attention.
— Warning Messages: Shows "WRN." The condition requires attention because it
may affect system performance.
— Severe Messages: Shows "SVR." The condition requires attention because it has
affected or will affect system performance.
Message Print Types