Inter-Tel AXXESS Manual page 903

10.12 To retrieve history and Message Print queue blocks:
NOTE:
timestamps or save Message Print logs. If you attempt to retrieve Message Print timestamps or
save Message Print logs while ADD is running, an error message appears.
1.
NOTE:
freeze, the freeze includes a Network Diagnostics Log file with an extension of
This log file captures settings for CPS, CPC, IPRC, and IP settings, as well as insuffi-
cient bandwidth alarms. This information can be obtained using Diagnostics Monitor
(see
If the system is not already frozen, select
2.
Click
3.
Message Print queues. The blocks are listed based on the time intervals.
Highlight the timestamps that you want to save.
4.
NOTE:
while selecting the first and last desired timestamp. To select multiple individual times-
tamps, hold down CTRL while making your selection.
Click
5.
Select the destination for the files (maximum 65 characters, including the freeze file
6.
names) and click
Operations Menu
INTER-TEL
If Automatic Diagnostics Delivery (ADD) is running, you cannot retrieve Message Print
Select from the Operations menu. The following screen appears.
Error Information
When you select the Network Diagnostics option before you complete a system
page 5-324).
Retrieve Timestamps
To select multiple timestamps that are listed consecutively, hold down SHIFT
. The standard Windows browse screen appears.
Save
.
OK
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
. Otherwise, continue to the next step.
Freeze
to view the timestamps associated with the history and
Programming
.ndl .
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