Inter-Tel AXXESS Manual page 559

B. HUNT GROUP CALL PROCESSING
9.7 Hunt group stations receive the following indications when a call is ringing in:
•
If an outside call is ringing, the station designated to receive the call first shows ring
flash on the associated individual trunk button (if it has one) or a CALL button until the
call is answered or the No Answer Advance timer expires and the call moves to the next
station.
•
If hunt group camp on is allowed and all stations on the hunt group list are unavailable
(busy, in do-not-disturb, or with hunt group remove enabled), an intercom or outside
call camps on, and the stations receive the following indications:
—
—
—
—
•
If hunt group camp on is not allowed and all stations on the hunt group list are unavail-
able, the hunt group members do not have any camp-on indications. (See
for camp-on flag programming information.) Callers hear one of the following:
—
—
—
—
9.8 Stations within the hunt group can receive direct trunk ring-in, intercom, forwarded, or
transferred calls to their individual extension numbers without affecting other stations in the
hunt group.
9.9
Trunk groups can be programmed to ring in directly to either a pilot number or exten-
sion number(s). If assigned to a pilot number, ring in for the trunk group cannot be assigned to
any other extension number(s).
9.10 If an outside call rings in to a pilot number that does not have hunt group station assign-
ments, the call is sent to the primary attendant. If a station user attempts to transfer a call to an
invalid pilot number, the call is placed on individual hold, and the station user hears reorder
tones. A station user attempting to place an intercom call to an invalid pilot number hears reor-
der tones, and the display shows NO MEMBERS IN HUNT GROUP.
Hunt Group Call Processing
®
INTER-TEL AXXESS
Busy stations: Receive hunt group camp-on tones (if enabled) and display. If there
is an individual trunk button associated with the trunk, it shows ring flash. (There
is a programmable station flag that can disable the camp-on tones for hunt group
calls. See PROGRAMMING,
Stations with Hunt Group Remove enabled: Receive camp-on tones and display. If
there is an individual trunk button associated with the trunk, it shows ring flash.
Stations with Do-Not-Disturb enabled: Receive no camp-on indications, but if
there is an individual trunk button associated with the trunk, it shows ring flash.
The first station that becomes available: Receives ringing and a flashing trunk or
Call button. The camp-on and ring flash indications end at the other stations. (The
associated trunk button is steadily lit at those stations to show that the trunk is
busy.)
Intercom callers hear busy signals.
Callers on a trunk that does not have to be seized for the phone system to return
busy signal (such as a T1 E&M or trunk with E&M equipment) hear busy signals.
Callers on a trunk that has to be seized for the phone system to return busy signal
(such as a non-T1/E1 loop-start) hear ringing, and the call is sent to the primary
attendant.
ISDN callers hear busy signals.
®
MANUAL VERSION 11.0 – May 2008
page 6-211.)
System Features
page 6-168
Page 5-33
5