Inter-Tel AXXESS Manual page 471

F. SUBSCRIBER USE OF VOICE MAIL
9.31 Voice Mail subscriber features include the following:
•
Listen to new messages, if any
•
Send a message
•
Listen to saved messages, if any
•
Set personal options
•
Set up remote messaging, if enabled
9.32 When a subscriber enters the mailbox, the Voice Mail application may play one of the
following messages:
•
Mailbox almost full or full: If a mailbox is full, no new messages can be received at
that mailbox until the subscriber deletes waiting or saved messages.
•
Message count: A prompt tells the subscriber how many messages are waiting to be
heard, if any, and how many are priority messages.
•
Remote messaging: A prompt indicates whether primary or alternate remote messaging
is selected when remote messaging is enabled. It also alerts the subscriber if a program-
ming error has been detected and/or if the system encountered busy resources when
attempting to place a remote messaging call.
Access to a Mailbox
9.33 To access an individual mailbox:
Dial the Voice Mail application access number. You hear the main menu.
1.
During or after the greeting, press
2.
Enter your mailbox number and personal password.
3.
Initializing a Subscriber Mailbox or Extension ID
9.34 The first time a subscriber uses Voice Mail, the user must customize the mailbox. Sys-
tem prompts instruct the subscriber to:
•
Change the default password number (same as the mailbox number) to a personal pass-
word.
NOTE:
the passwords difficult to guess, they should not match the mailbox number or consist
of one digit repeated several times. The default password should be changed the first
time the user logs in. This is especially important in the System Administrator's mailbox
which allows programming access to the Voice Processing Unit.
•
Record a name to identify the mailbox owner in the company directory. (Directory
names can be up to 1 minute in length.)
•
Listen to the Voice Mail application introduction. (You can skip this introduction by
pressing #, if desired.)
Subscriber Use of Voice Mail
®
INTER-TEL AXXESS
to identify yourself as a subscriber.
To provide system security, all mailboxes should have a password. To make
Voice Processing Features
®
MANUAL VERSION 11.0 – May 2008
4
Page 4-45