Inter-Tel AXXESS Manuals

Manuals and User Guides for Inter-Tel AXXESS. We have 14 Inter-Tel AXXESS manuals available for free PDF download: Manual, Administrator's Manual, User Manual

Inter-Tel AXXESS Manual (1626 pages)

Brand: Inter-Tel | Category: Conference System | Size: 21.33 MB

Table of Contents

14
List of Figures

23
Table of Contents

535
- Introduction
  536
- Software License
  537
- System Manager Support
  538
- Access to the Features
  539
- Table 5-1 Trunk Access Codes
  540
- Table 5-2 Station Feature Codes
  540
- Table 5-3 Administrator Feature Codes
  547
- Table 5-4 Diagnostics Mode Feature Codes
  549
- Table 5-5 Extension Numbers
  551
- Administrator Stations
  552
- Attendant Stations
  553
- Extension Lists
  556
- Associated Devices and References
  557
- Table 5-6 Associated Devices and References
  557
- Hunt Groups
  558
- Table 5-7 Hunt Group Timers
  561
- Table 5-9 ACD Hunt Groups Span Nodes
  575
- Trunk Features
  580
- Table 5-10 T1 Trunk Applications
  582
- Table 5-11 PRI B-Channel T1 Trunk Capacities
  583
- Table 5-13 PRI B-Channel E1 Trunk Capacities
  591
- Table 5-14 Caller ID for Line Type
  603
- Table 5-15 Caller ID Forwarding for Outbound Calls
  605
- Figure 5-1 Station Level Caller ID Forwarding Flowchart
  611
- Figure 5-2 Voice Mail Level Caller ID Forwarding Flowchart
  612
- Phantom Devices
  646
- Station Instruments
  648
- Figure 5-5 8662/8660/8620/8560/8520 Keymap (V7.0 and Later)
  661
- Figure 5-6 Executive Keymap (V6.X)
  662
- Keymap (V7.0 and Later)
  662
- Figure 5-8 Standard Keymap (V6.X)
  663
- Figure 2-18 Model 8500
  664
- Table
  665
- Table 5-29 Endpoint LED Indications
  667
- Single-Line Ring Zones and Extended Ring Cadences (Europe)
  675
- Table 5-30 Single-Line Ring Zones and Extended Ring Cadences (U.S.)
  675
- Table
  676
- Table 5-32 DSS/BLF Button Indications
  679
- Using DSS/BLF Buttons (DSS/BLF Unit or Phone DSS/BLF)
  680
- User-Programmable Feature Buttons
  682
- Automatic Call Access
  684
- Music-On-Hold and Background Music
  685
- Multilingual Capability
  686
- Automatic Daylight Saving Time Adjustment
  690
- Private IP Networking
  691
- Peer-To-Peer Audio
  696
- Signals and Tones
  698
- Table 5-33 Ring Signals (U.S.)
  698
- Table 5-34 Ring Signals (Europe)
  698
- Table 5-35 Call Processing Signals
  699
- Intercom Calls
  700
- Call Logging
  706
- Inter-Station Messages
  711
- Off-Hook Voice Announce (OHVA)
  716
- Outside Calls
  718
- Placing Calls on Hold
  728
- Call Waiting
  731
- Call Transfer
  733
- Call Screening
  737
- Reverse Transfer
  738
- Conference Calls
  739
- Record-A-Call
  744
- Agent Help
  746
- System Forwarding
  749
- Table 5-37 Handsfree Announce System Forward Option
  751
- Table 5-38 Unanswered System Forward Calls
  754
- Call Forwarding
  755
- Redirect Call
  759
- Speed Dialing
  760
- Intercom, Speed-Dial, and Feature Code Directory
  767
- Intelligent Directory Search
  770
- Table 5-39 Dialpad Buttons for Display Endpoints
  770
- Table 5-40 Dialpad Buttons for the 8602 IP Softphone
  771
- House Phone
  777
- Table 5-41 House Phone Mode
  778
- Redialing
  779
- Table 5-42 Redial Feature
  779
- Redirect Calls
  781
- Paging
  782
- Do-Not-Disturb
  783
- Remove from Paging
  783
- Remote Programming Feature
  788
- Default Station
  792
- Hookflash [Recall in Europe]
  793
- Reminder Messages
  793
- Optional Data Device Attachments
  795
- Administrator Features
  799
- Figure 5-9 Station DB Programming Flowchart
  808
- Figure 5-10 System DB Programming Flowchart
  814
- Figure 5-11 Trunk DB Programming Flowchart
  821
- Record Keeping and Maintenance Features
  831
- Table 5-43 Multiplicative Factors (U.S.)
  831
- Multiplicative Factors (Europe)
  832
- Table
  832
- Table 5-45 Programmable Factors
  832
- Figure 5-12 SMDR Report Format
  837
- System Error/Message Printing
  839
  - Message Print Types
    839
  - History and Message Print Queues
    841
- Customized System Programming Reports
  842
- Power Failure Capabilities
  842
- Administrator Endpoint Support
  843
- Diagnostic Features
  843
- System Diagnostics
  843
- Audio Diagnostics
  844
- Table 5-46 Audio Diagnostics
  845
  - Audio Direction
    845
  - Record-A-Call
    846
  - Data Collection
    846
  - Using the Audio Diagnostics Feature
    846
  - Responding to the Audio Diagnostics Feature
    847
- Reliability and Robustness
  848
- Diagnostics Monitor Support
  850

Inter-Tel AXXESS Administrator's Manual (342 pages)

Inter-Tel Telephone System Administrator's Guide

Brand: Inter-Tel | Category: Telephone System | Size: 4.64 MB

Table of Contents

9
- Fcc Regulations
  12
- Safety Regulations
  15
  - Important Safety Instructions
    15
  - Save These Instructions
    16
  - Introduction
    17
  - Telephone System
    18
  - Introduction
    18
  - Voice Processor
    20
- Administrator Procedures
  23
  - System Administrator Features
    24
    
    Introduction
    24
    
    Placing the System in Night Mode
    25
    
    Placing Nodes in Day or Night Mode
    25
    
    Setting System Date and Time
    26
    
    Setting Network Date and Time
    27
    
    Synchronizing Network Time
    28
    
    Programming the Database Using an Administrator's Station
    28
    
    Station Programming
    30
    
    System Programming
    34
    
    Programming System Speed-Dial Numbers
    47
    
    Programming and Using Dss/Blf Buttons
    50
    
    Managing System and Network Alarms
    53
    
    System Alarms
    53
    
    Clearing Alarms
    55
    
    Resetting the Call Processing Card Modem
    58
    
    Using the Network Group Diagnostics Feature
    58
    
    Seizing a Device
    59
    
    Freezing/Unfreezing the System History
    60
    
    Freezing/Unfreezing the Network History
    60
  - Voice Mail Administrator Features
    61
    
    Broadcasting Messages
    61
    
    Maintaining Mailboxes and Group Lists
    62
    
    Importing Fax Documents
    63
    
    Creating Audiotex Recordings
    64
    
    Recording Custom Voice Mail Prompts
    67
- System Hardware
  87
  - Introduction
    89
  - Station Instruments
    90
  - Optional System Equipment
    124
    
    System Features
    127
Table of Contents

128
- Access to the Features
  131
  - Introduction
    131
  - Special Button and Hookflash
    131
  - Message Lamp
    132
  - Speaker Buttons
    132
  - Trunk Access Codes
    133
  - Extension Numbers
    143
- Attendant Stations
  144
- Hunt Groups
  146
  - Hunt Group Call Processing
    147
  - Hunt Group Remove/Replace and Do-Not-Disturb
    149
  - Announcement and Overflow Stations
    150
  - Ucd Hunt Groups
    150
  - Voice Processor Applications as Announcement/Overflow Stations
    152
  - Acd Call Distribution
    155
  - Acd Hunt Groups
    155
  - Acd Agent Login/Logout
    157
  - Acd Hunt Groups Span Nodes
    161
  - Database Programming
    161
  - Operational Changes
    162
- Trunk Features
  164
  - Caller ID, DNIS, and ANI
    164
  - Inter-Tel Phone Displays
    165
  - Outgoing-Access, Allowed-Answer, and Ring-In Assignments
    167
  - Automatic Route Selection (ARS)
    168
  - Toll Restriction
    171
  - Emergency Call Feature
    173
    
    Emergency Outgoing Access Lists
    175
    
    Ten Emergency Numbers
    175
    
    Calling Party Number Field
    176
    
    IP Devices and Local Loop Support
    176
    
    Security Codes
    179
    
    Using DISA
    179
- Inter-Tel Phone Features
  180
- Multilingual Capability
  188
  - Stations
    188
    
    Language Selection
    188
    
    Secondary Language Selection
    189
  - Trunks
    189
  - Do-Not-Disturb and Reminder Messages
    190
  - Multi-Language Feature on Network Operation
    191
  - Directories
    191
- Intercom Calls
  192
  - Programming for Private Intercom Calls
    192
    
    Ring Intercom Always
    192
    
    Handsfree Enable/Disable
    192
  - Station-To-Station Calling
    193
    
    Receiving Intercom Calls
    193
    
    Placing Intercom Calls
    194
  - Intercom Camp on and Queue Callback
    196
    
    Camp on
    196
    
    Busy Station Queue Callback
    197
- Inter-Station Messages
  198
  - Leaving Messages
    199
    
    Silent Messages
    199
    
    Canceling a Message Waiting Indication that You Left
    200
  - Responding to Messages
    200
    
    Viewing Waiting Messages
    200
    
    Answering Messages
    200
    
    Canceling a Waiting Message
    201
    
    Alternate Message Source
    202
- Off-Hook Voice Announce (OHVA)
  203
- Outside Calls
  205
  - Placing Outside Calls
    205
  - Receiving Outside Calls
    208
    
    Inter-Tel Phones
    208
    
    Single-Line Set
    208
  - On-Hook Monitoring
    209
  - Group Listen Feature
    209
  - Trunk Camp on and Busy Trunk Callback (Queue)
    210
    
    Camp on
    210
    
    Busy Trunk Callback (Queue)
    210
  - Account Codes
    211
    
    Database-Programmed Account Codes
    211
    
    Optional Account Codes
    212
    
    Enabling the Account Codes for All Calls Following Feature
    213
- Placing Calls on Hold
  214
  - Individual Hold
    214
  - System Hold
    215
  - Consultation Hold
    215
  - Hold Recall
    215
  - Microphone Mute
    216
- Call Waiting
  217
- Call Transfer
  219
  - Feature Codes
    219
  - Transfer to Park Locations
    219
  - Transferring Conference Calls
    219
  - Transfer to a System Forward
    219
  - Transfers and Outside Calls
    219
  - Transfer-To-Connect Station Flag
    219
  - Transfer to Ring
    220
  - Transfer to Hold
    221
  - Transfer Recalls
    221
- Call Screening
  222
- Reverse Transfer
  224
- Conference Calls
  225
- Record-A-Call
  230
- Agent Help
  232
- System Forwarding
  235
- Call Forwarding
  241
  - FWD Button
    242
  - Forward to an Outside Number
    243
  - Forward to the Message Center
    243
  - Forward to an Attendant
    243
  - Forward to Voice Mail
    243
  - How to Forward Calls to an Extension or Outside Number
    244
- Speed Dialing
  246
  - System Speed Dialing
    246
    
    Viewing System Speed-Dial Numbers
    247
    
    Dialing System Speed-Dial Numbers
    247
  - Station Speed Dialing
    248
    
    Programming Station Speed-Dial Numbers and Names
    248
    
    Viewing Station Speed-Dial Numbers
    252
    
    Dialing Station Speed-Dial Numbers
    253
- Intercom, Speed-Dial, and Feature Code Directory
  254
- House Phone
  257
- Redialing
  259
  - Using the Last Number Saved Feature
    260
  - Using the Last Number Dialed Feature
    260
- Redirect Call
  261
- Paging
  262
- Do-Not-Disturb
  263
- Remove from Paging
  263
- Do-Not-Disturb Override
  267
- Remote Feature Programming
  268
  - Station Password
    268
  - Remote Do-Not-Disturb Programming
    269
  - Remote Forward Programming
    271
- Default Station
  272
- Hookflash
  273
- Reminder Messages
  274
- Record Keeping and Maintenance Features
  276
  - Call Cost Accounting
    276
  - System Error/Message Printing
    281

Inter-Tel AXXESS Administrator's Manual (274 pages)

Brand: Inter-Tel | Category: Telephone | Size: 2.88 MB

Table of Contents
9
Table of Contents
10
FCC Regulations
15
Safety Regulations
18
Introduction
21
The AXXESS Telephone System
21
AXXESS Networks
21
AXXESS System Administrator Duties
22
AXXESSORY Talk
23
AXXESSORY Talk Voice Mail Networks
24
AXXESSORY Talk Voice Mail Administrator Duties
24
Administrator Procedures
25
AXXESS System Administrator Features
26
Placing the System in Night Mode
26
Placing Nodes in Day or Night Mode
26
Setting System Date and Time
27
Setting Network Date and Time
27
Synchronize Network Time
28
Database Programming
29
Programming System Speed Dial Numbers
46
System and Network Alarm Reporting
48
Freezing/Unfreezing the System History
50
Freezing/Unfreezing the Network History
50
Seizing a Device
51
AXXESSORY Talk Voice Mail System Administrator Features
52
Broadcast Messages
52
Mailbox/Group List Maintenance
53
Importing Fax Documents
54
Custom Audiotex Recordings
55
AXXESS System Hardware
73
Introduction
73
Station Instruments
74
Keysets
74
Agent Set
91
Single-Line Sets
92
Digital Direct Station Selection/Busy Lamp Field (DSS/BLF) Units
93
Optional System Equipment
94
AXXESS System Features
97
Introduction
97
Access to the Features
98
Feature Keys
98
Special Key and Hookflash
98
Feature Codes
99
Attendant Stations
108
Network and Local Primary Attendants
108
Attendant Recall
108
Hunt Groups
110
Hunt Group Call Distribution
110
Hunt Group Call Processing
111
Hunt Groups and Call Forwarding
111
Hunt Group Remove/Replace and Do-Not-Disturb
112
UCD Hunt Groups
113
ACD Hunt Groups
117
Trunk Features
121
Caller ID, DNIS, and ANI
121
Outgoing-Access, Allowed- Answer, and Ring-In Assignments
124
Automatic Route Selection (ARS)
125
Toll Restriction
127
Emergency Call Feature
130
Day and Night Modes
131
Direct Inward System Access (DISA)
131
Keyset Features
133
Volume Controls
133
Selectable Ring Tone
134
Extension Number, Username, Time and Date Display
134
All Transient Displays" Station Flag
134
DKTS Alternate Transient Display Timer" Station Flag and Timer
135
Transient Call Indication on Call Answer" Station Flag
135
Using DSS/BLF Keys (DSS/BLF Unit or Keyset DSS/BLF)
135
User-Programmable Feature Keys
137
Standard/Alternate Keymap Switching
138

Inter-Tel AXXESS User Manual (118 pages)

Desktop SoftPhone

Brand: Inter-Tel | Category: Telephone System | Size: 1.37 MB

User Guide
1
Table of Contents
5
Limited Warranty
8
Software License Agreement
10
Getting Started

15
- System Requirements
  15
  - Hardware
    15
  - Software
    16
- Software Installation
  17
  - Installing the Desktop Softphone
    17
  - Starting the Desktop Softphone
    20
- About Desktop Softphone
  21
  - The Desktop Softphone
    22
  - Feature Key Functions
    23
  - LCD Display Menu Keys
    24
  - Shortcut Keys
    25
- About Voice Mail
  26
- What You See and Hear
  27
- What the Administrators Can Do for You
  28
Section Contents

29
Tents Are as Follows

29
Using Desktop Softphone

29
- Customizing Phone Settings
  31
  - Always on Top
    31
  - Three Dimension (3D) Buttons
    32
  - Numeric Keypad
    32
  - Restore Program When Call Rings
    33
  - Call List
    34
  - Number of Customized Keys
    35
  - Override Trunk Name
    36
  - TCP/IP Settings
    36
  - Caller ID
    37
  - View Call Log
    38
  - Key Font
    39
  - Background Color
    40
  - Currency Character
    41
  - Resync Programmable Keys
    42
- Customizing Feature Keys
  43
  - Program
    43
  - Set Text
    45
  - Set Color
    45
  - Review
    46
  - Reverse Text Color
    46
  - Cancel
    46
Handling Calls

47
- Initializing Your Mailbox
  47
- Making and Receiving Calls
  48
  - Intercom Calls
    48
  - Receiving Intercom Calls
    49
  - Outside Calls
    50
  - Emergency Calls
    51
  - Call Waiting
    51
- Placing Calls on Hold
  52
- Placing Conference Calls
  53
- Transferring Calls
  54
  - To Another Extension
    54
  - To Voice Mail
    54
  - To an Outside Number
    55
  - To Pick up (Reverse Transfer) a Call
    55
- Forwarding Calls
  56
  - Manual Call Forwarding
    56
  - Automatic System Forwarding
    57
  - Redirect Calls
    57

Inter-Tel AXXESS User Manual (90 pages)

Brand: Inter-Tel | Category: Telephone | Size: 1.83 MB

Table of Contents

9
- User Guide
  1
- Finding Your Way
  
  11
- Welcome
  
  12
- About this Guide
  
  12
- About Your Phone
  
  13
  - Standard Display Phone
    13
  - Basic Digital Phone
    14
  - Feature Key Functions
    15
  - Display
    16
- About Voice Mail
  
  17
- What You See and Hear
  
  18
Getting Started

19
- Initializing Your Mailbox
  20
- Introduction
  20
- Making and Receiving Calls
  21
  - Intercom Calls
    21
  - Receiving Intercom Calls
    22
  - Outside Calls
    24
  - Receiving Outside Calls
    25
  - Emergency Calls
    25
  - Call Waiting
    25
- Placing Calls on Hold
  26
- Placing Conference Calls
  27
- Transferring Calls
  28
  - To Another Extension
    28
  - To Voice Mail
    28
  - To an Outside Number
    28
  - To Pick up (Reverse Transfer) a Call
    28
- Forwarding Calls
  29
  - Manual Call Forwarding
    29
  - Redirect Call
    30
  - Automatic System Forwarding
    30
- Redialing a Number
  31
- Displaying Information on Your Phone
  32
  - Date, Time, Name, and Extension Number
    32
  - Outside Party's Name/Number
    32
- Using a Headset
  33
- Using the Speaker and Microphone
  34
  - Mute Key
    34
  - Group Listen Using the Speaker
    34
- Using the Message Key
  35
  - Enhanced Speakerphone Mode
    35
  - Leaving Messages
    36
  - Retrieving Messages
    36
- Accessing Your Mailbox
  37
- Using Voice Mail Messages
  38
  - Listening to Messages
    38
  - Undeleting Messages
    40
  - Sending Messages
    41
  - Canceling Unheard Messages
    42
- Using Do-Not-Disturb Mode
  43
- Using Reminder Messages
  45

Inter-Tel AXXESS User Manual (90 pages)

Professional Display Phone

Brand: Inter-Tel | Category: Telephone | Size: 1.29 MB

Table of Contents

9
- Finding Your Way
  
  11
- Welcome
  
  12
- About this Guide
  
  12
  - Finding Your Way
    12
- About Your Phone
  
  13
  - Feature Button Functions
    14
  - LCD Menu Buttons
    15
- About Voice Mail
  
  16
  - Message Indicator
    16
- What You See and Hear
  
  17
Getting Started

19
- Introduction
  20
- Setting up Voice Mail
  20
- Making and Receiving Calls
  23
  - Intercom Calls
    23
  - Receiving Intercom Calls
    24
  - Outside Calls
    26
  - Receiving Outside Calls
    27
  - Emergency Calls
    27
  - Call Waiting
    27
- Placing Calls on Hold
  28
- Placing Conference Calls
  29
- Transferring Calls
  30
  - To Another Extension
    30
  - To Voice Mail
    30
  - To an Outside Number
    31
  - To Pick up (Reverse Transfer) a Call
    31
- Forwarding Calls
  32
  - Manual Call Forwarding
    32
  - Automatic System Forwarding
    33
  - Redirect Calls
    33
- Redialing a Number
  34
- Displaying Information on Your Phone
  35
  - Date, Time, Name, and Extension Number
    35
  - Outside Party's Name/Number
    35
- Using a Headset
  36
- Using the Speaker and Microphone
  37
  - Mute Button
    37
  - Group Listen Using the Speaker
    37
  - Enhanced Speakerphone Mode
    38
- Using the Message Button
  39
  - Leaving Messages
    39
  - Retrieving Messages
    39
- Accessing Your Mailbox
  40
- Using Voice Mail Messages
  41
  - Listening to Messages
    41
  - Undeleting Messages
    43
  - Sending Messages
    44
  - Canceling Unheard Messages
    45
- Using Do-Not-Disturb Mode
  46
- Using Reminder Messages
  48

Inter-Tel AXXESS User Manual (90 pages)

Executive Display phone

Brand: Inter-Tel | Category: Telephone System | Size: 1.12 MB

Table of Contents

9
- User Guide
  1
- Finding Your Way
  
  11
- Welcome
  
  12
- About this Guide
  
  12
- About Your Phone
  
  13
  - Feature Key Functions
    14
  - LCD Menu Keys
    15
- About Voice Mail
  
  16
- What You See and Hear
  
  17
Getting Started

19
- Initializing Your Mailbox
  
  20
- Introduction
  
  20
- Making and Receiving Calls
  
  21
  - Intercom Calls
    21
  - Outside Calls
    24
  - Receiving Outside Calls
    25
  - Emergency Calls
    25
  - Call Waiting
    25
- Placing Calls on Hold
  
  26
- Placing Conference Calls
  
  27
- Transferring Calls
  
  28
  - To Another Extension
    28
  - To Voice Mail
    28
  - To an Outside Number
    29
  - To Pick up (Reverse Transfer) a Call
    29
- Forwarding Calls
  
  30
  - Manual Call Forwarding
    30
  - Automatic System Forwarding
    31
  - Redirect Calls
    31
- Redialing a Number
  
  32
- Displaying Information on Your Phone
  
  33
  - Date, Time, Name, and Extension Number
    33
  - Outside Party's Name/Number
    33
- Using a Headset
  
  34
- Using the Speaker and Microphone
  
  35
  - Mute Key
    35
  - Group Listen Using the Speaker
    35
  - Enhanced Speakerphone Mode
    36
- Using the Message Key
  
  37
  - Leaving Messages
    37
  - Retrieving Messages
    37
- Accessing Your Mailbox
  
  38
- Using Voice Mail Messages
  
  39
  - Listening to Messages
    39
  - Undeleting Messages
    41
  - Sending Messages
    42
  - Canceling Unheard Messages
    43
- Using Do-Not-Disturb Mode
  
  44
- Using Reminder Messages
  
  46

Inter-Tel AXXESS User Manual (90 pages)

Executive Display Phone

Brand: Inter-Tel | Category: Telephone | Size: 1.33 MB

Table of Contents

9
- Finding Your Way
  
  11
- Welcome
  
  12
- About this Guide
  
  12
- About Your Phone
  
  13
  - Feature Button Functions
    14
  - LCD Menu Buttons
    15
- About Voice Mail
  
  16
- What You See and Hear
  
  17
Getting Started

19
- Introduction
  20
- Setting up Voice Mail
  20
- Making and Receiving Calls
  23
  - Intercom Calls
    23
  - Receiving Intercom Calls
    24
  - Outside Calls
    26
  - Receiving Outside Calls
    27
  - Emergency Calls
    27
  - Call Waiting
    27
- Placing Calls on Hold
  28
- Placing Conference Calls
  29
- Transferring Calls
  30
  - To Another Extension
    30
  - To Voice Mail
    30
  - To an Outside Number
    31
  - To Pick up (Reverse Transfer) a Call
    31
- Forwarding Calls
  32
  - Manual Call Forwarding
    32
  - Automatic System Forwarding
    33
  - Redirect Calls
    33
- Redialing a Number
  34
- Displaying Information on Your Phone
  35
  - Date, Time, Name, and Extension Number
    35
  - Outside Party's Name/Number
    35
- Using a Headset
  36
- Using the Speaker and Microphone
  37
  - Mute Button
    37
  - Group Listen Using the Speaker
    37
  - Enhanced Speakerphone Mode
    38
- Using the Message Button
  39
  - Leaving Messages
    39
  - Retrieving Messages
    39
- Accessing Your Mailbox
  40
- Using Voice Mail Messages
  41
  - Listening to Messages
    41
  - Undeleting Messages
    43
  - Sending Messages
    44
  - Canceling Unheard Messages
    45
- Using Do-Not-Disturb Mode
  46
- Using Reminder Messages
  48

Inter-Tel AXXESS User Manual (78 pages)

Brand: Inter-Tel | Category: Telephone | Size: 2.23 MB

Table of Contents

9
- User Guide
  1
- C Onference C Alls
  5
- Finding Your Way
  11
  - Welcome
    11
  - About Your Phone
    11
  - Feature Keys
    12
  - About Voice Mail
    13
  - What You See and Hear
    13
  - About this Guide
    14
Getting Started

15
- Initializing Your Mailbox
  16
- Welcome
  16
- Making and Receiving Calls
  17
  - Intercom Calls
    17
  - Receiving Intercom Calls
    18
  - Outside Calls
    19
  - Receiving Outside Calls
    20
  - Emergency Calls
    20
- Placing Calls on Hold
  21
  - Call Waiting
    21
- Placing Conference Calls
  22
- Transferring Calls
  23
  - To Another Extension
    23
  - To Voice Mail
    23
  - To an Outside Number
    23
- Forwarding Calls
  24
  - To Pick up (Reverse Transfer) a Call
    24
  - Manual Call Forwarding
    24
- Redialing a Number
  25
  - Redirect Calls
    25
  - Automatic System Forwarding
    25
- Displaying Information on Your Phone
  26
  - Date, Time, Name, and Extension Number
    26
  - Outside Party's Name
    26
- Using a Headset
  27
- Using the Speaker and Microphone
  28
  - Mute Key
    28
  - Group Listen Using the Speaker
    28
- Using the Message Key
  29
  - Leaving Messages
    29
  - Retrieving Messages
    30
- Entering Your Mailbox
  31
- Using Voice Mail Messages
  32
  - Listening to Messages
    32
  - Undeleting Messages
    34
  - Sending Messages
    35
  - Canceling Unheard Messages
    36
- Using Do-Not-Disturb Mode
  37
- Using Reminder Messages
  39

Inter-Tel AXXESS User Manual (82 pages)

Brand: Inter-Tel | Category: Conference Phone | Size: 2.33 MB

Table of Contents

9
- C Onference C Alls
  5
- Finding Your Way
  
  11
- Welcome
  
  11
  - Standard Display Phone
    12
  - Basic Digital Phone
    13
- About Your Phone
  
  14
  - Feature Key Functions
    14
  - Display
    15
- About Voice Mail
  
  16
- What You See and Hear
  
  17
- About this Guide
  
  18
Getting Started

19
- Initializing Your Mailbox
  20
- Welcome
  20
- Making and Receiving Calls
  21
  - Intercom Calls
    21
  - Outside Calls
    23
  - Emergency Calls
    24
- Placing Calls on Hold
  25
  - Call Waiting
    25
- Placing Conference Calls
  26
- Transferring Calls
  27
  - To Another Extension
    27
  - To Voice Mail
    27
  - To an Outside Number
    27
- Forwarding Calls
  28
  - To Pick up (Reverse Transfer) a Call
    28
  - Manual Call Forwarding
    28
- Redialing a Number
  29
  - Redirect Call
    29
  - Automatic System Forwarding
    29
- Displaying Information on Your Phone
  30
  - Date, Time, Name, and Extension Number
    30
  - Outside Party's Name
    30
- Using a Headset
  31
- Using the Speaker and Microphone
  32
  - Mute Key
    32
  - Group Listen Using the Speaker
    32
- Using the Message Key
  33
  - Enhanced Speakerphone Mode
    33
  - Leaving Messages
    34
  - Retrieving Messages
    34
- Entering Your Mailbox
  35
- Using Voice Mail Messages
  36
  - Listening to Messages
    36
  - Undeleting Messages
    38
  - Sending Messages
    39
  - Canceling Unheard Messages
    40
- Using Do-Not-Disturb Mode
  41
- Using Reminder Messages
  43

Inter-Tel AXXESS User Manual (58 pages)

Digital Keyset

Brand: Inter-Tel | Category: Keypad | Size: 0.94 MB

Table of Contents
4
Welcome

7
- About this Guide
  7
- Quick-Start Instructions
  7
- About Your Phone
  7
- About Your Phone System
  11
  - What You See and Hear
    11
  - What the Administrators Can Do for You
    12
- About AXXESSORY Talk Voice Mail
  13
  - Initializing Your Mailbox
    13
Telephone System Features

14
- Intercom Calls
  14
  - Placing Intercom Calls
    14
  - Receiving Intercom Calls
    15
- Outside Calls
  16
  - Placing Outside Calls
    16
  - Answering Outside Calls
    17
  - Using Account Codes
    17
  - Call Screening
    18
  - Call Waiting
    18
  - Displaying Date, Time, Name, and Extension Number
    18
  - Displaying the Outside Party's Name
    19
  - Performing a "Recall" During a Call
    19
- Placing Calls on Hold
  19
- Using the Speaker and Microphone
  20
  - Muting the Microphone
    20
  - Group Listen" Using the Speaker
    20
- Placing Conference Calls
  21
- Using the Message Key
  22
  - Leaving Messages
    22
  - Receiving Messages
    23
- Transferring Calls
  24
- Forwarding Calls
  25
  - Manual Call Forwarding
    25
  - Automatic System Forwarding
    25
- Station Speed Dialling
  26
  - Storing Speed-Dial Numbers on Your Phone
    26
- Dialling Station Speed-Dial Numbers
  27
- System Speed Dialling
  27
- Rediallinga Number
  28
- Using the Directories
  29
- Using Do-Not-Disturb Mode
  30
- Using Record-A-Call
  31
- Paging
  32
  - Making Pages
    32
  - Turning Paging on or off
    32
- Reminder Messages
  33
- Remote Feature Access
  34
  - Remote Access Password
    34
- Programming Your Feature Keys
  36
- Setting User Preferences
  37
  - Change Volume Levels
    37
  - Select Ring Tone
    37
  - Background Music
    37
  - Returning to Default Operation
    37
  - Standard and Alternate Key Maps
    38
  - Automatic Call Answer
    38
  - Multilingual Capability
    38
- Secondary Extension Appearances
  39
- Agent Help
  40
- Instructions for Hunt Groups
  41
  - Turning on or off Hunt Group Calls
    41
  - ACD Hunt Groups
    41

Inter-Tel AXXESS User Manual (54 pages)

Executive Digital keyset and axxessory talk voice mail

Brand: Inter-Tel | Category: Telephone System | Size: 0.68 MB

Table of Contents
3
Welcome

5
- About this Guide
  
  5
- Quick-Start Instructions
  
  5
- About Your Phone
  
  5
- About Your Phone System
  
  9
  - What You See and Hear
    9
  - What the Administrators Can Do for You
    10
- About AXXESSORY Talk Voice Mail
  
  11
  - Initializing Your Mailbox
    11
Telephone System Features

12
- Intercom Calls
  
  12
  - Placing Intercom Calls
    12
  - Receiving Intercom Calls
    13
- Outside Calls
  
  14
  - Placing Outside Calls
    14
  - Answering Outside Calls
    15
  - Using Account Codes
    15
  - Call Screening
    16
  - Call Waiting
    16
  - Displaying Date, Time, Name, and Extension Number
    16
  - Displaying the Outside Party's Name
    17
  - Performing a "Hookflash" During a Call
    17
- Placing Calls on Hold
  
  17
- Using the Speaker and Microphone
  
  18
- Placing Conference Calls
  
  19
- Using the Message Key
  
  20
  - Leaving Messages
    20
  - Receiving Messages
    21
- Transferring Calls
  
  22
- Forwarding Calls
  
  23
  - Manual Call Forwarding
    23
  - Automatic System Forwarding
    23
- Station Speed Dialing
  
  24
  - Storing Speed-Dial Numbers on Your Phone
    24
  - Dialing Station Speed-Dial Numbers
    25
- System Speed Dialing
  
  25
- Redialinga Number
  
  26
- Using the Directories
  
  27
- Using Do-Not-Disturb Mode
  
  28
- Using Record-A-Call
  
  29
- Paging
  
  30
  - Making Pages
    30
  - To Turn Paging on or off
    30
- Reminder Messages
  
  31
- Remote Feature Access
  
  32
  - Remote Access Password
    32
- Programming Your Feature Keys
  
  34
- Setting User Preferences
  
  35
  - Change Volume Levels
    35
  - Select Ring Tone
    35
  - Background Music
    35
  - Returning to Default Operation
    35
  - Standard and Alternate Keymaps
    36
  - Automatic Call Answer
    36
  - Multilingual Capability
    36
- Secondary Extension Appearances
  
  37
- Agent Help
  
  38
- Instructions for Hunt Groups
  
  39
  - To Turn on or off Hunt Group Calls
    39
  - ACD Hunt Groups
    39

Inter-Tel AXXESS User Manual (66 pages)

Single-Line Phone

Brand: Inter-Tel | Category: Telephone System | Size: 1.09 MB

Table of Contents

9
- User Guide
  1
- Finding Your Way
  11
  - Welcome
    12
  - About this Guide
    12
  - About Voice Mail
    13
  - What You Hear
    13
Getting Started

15
- Initializing Your Mailbox
  16
- Introduction
  16
- Making and Receiving Calls
  17
  - Intercom Calls
    17
- Receiving Intercom Calls
  18
  - Outside Calls
    18
  - Emergency Calls
    19
  - Call Waiting
    19
- Placing Calls on Hold
  20
- Placing Conference Calls
  20
- Transferring Calls
  21
- Forwarding Calls
  22
  - Manual Call Forwarding
    22
  - Automatic System Forwarding
    22
- Redialing a Number
  23
- Redialling a Number
  23
- Using the Message Feature
  24
  - Leaving Messages
    24
  - Retrieving Messages
    24
- Accessing Your Mailbox
  25
- Using Voice Mail Messages
  26
  - Listening to Messages
    26
  - Undeleting Messages
    28
  - Sending Messages
    29
  - Canceling Unheard Messages
    30
- Using Do-Not-Disturb Mode
  31
Moving on

33
- Introduction
  34
- Returning to Default Operation
  34
  - Voice Mail Options
    35
- Setting Preferences
  34
  - Phone Configuration
    34
  - Changing the Language
    34
- Recording Your Personal Greetings
  35
- Recording Your Voice Mail Directory Name
  36
- Programming a Fax Destination
  39
- Programming Remote Messaging
  40
- Speed Dialing
  42
- Speed Dialling
  42
  - Station Speed Dial
    42
  - System Speed Dial
    43
- Paging
  44
- Using Record-A-Call
  44
- Using Account Codes
  45
- Screening Calls
  46
- Using the Voice Mail Directory
  47
- Programming Remote Feature Access
  48
  - Remote Access Password
    48
  - Remote Feature Access
    49
- Requesting Agent Help
  50
- Working in Hunt Groups
  51
  - Hunt Group Calls Enabled/Disabled
    51
  - ACD Hunt Groups
    51
- Logging in and out of Acd Hunt Groups
  52
- Ending an Acd Hunt Group Call
  53

Inter-Tel AXXESS User Manual (43 pages)

STANDARD AND BASIC DIGITAL KEYSET

Brand: Inter-Tel | Category: Keypad | Size: 0.23 MB

Table of Contents
2
Introducing the Standard and Basic Digital
4
Keysets
4
About this Guide
4
General System Information
4
Feature Keys
5
Standard and Alternate Keymaps
6
User-Programmable Feature Keys
9
Secondary Extension Appearances
10
Intercom Calls
11
Placing Intercom Calls
11
Receiving Intercom Calls
12
Outside Calls
13
Placing Outside Calls
13
Answering Outside Calls
14
Call Screening
14
Placing Calls on Hold
15
Muting the Microphone
15
Requesting a Callback
16
Call Waiting
16
Account Codes
17
Station-To-Station Messages
18
Leaving Messages
18
Receiving Messages
19
Reverse Transfer (Call Pick-Up)
19
Call Transfer
20
Transferring to Another Extension
20
Transferring to Voice Mail
20
Transferring to an Outside Number
20
Call Forwarding
21
Manual Call Forwarding
21
Automatic System Forwarding
21
Station Speed Dialing
22
Storing Station Speed-Dial Numbers
22
Dialing Station Speed-Dial Numbers
23
System Speed Dialing
23
Intercom, Outside, and Feature Directories
24
Redialing
25
Conference Calls
26
Record-A-Call
27
Agent Help
27
Do-Not-Disturb
28
Paging
30
Making Pages
30
Page Remove/Replace
30
Reminder Messages
31
Miscellaneous Features
32
Enhanced Speakerphones
32
Default Station Operation
32
Date, Time, Name, and Extension Number Display
32

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