Inter-Tel AXXESS Manual page 578

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System Features

ANALOG VOICE MAIL HUNT GROUPS

9.81 A hunt group can be designated as a "voice mail hunt group" to enable it to contain the

multiple ports of an analog voice mail unit (not Voice Processing). Each voice mail unit port is

programmed in the distribution list like a regular hunt group station. With this feature, incom-

ing calls to the voice mail unit can be sent to a single pilot number where they can be pro-

cessed even if one port is busy or out of service.

9.82 If the voice mail hunt group is assigned as the message center for a station, it is called

after the Message Wait timer expires. When the voice mail unit answers the call, the called

party's mailbox number is automatically dialed.

the Message feature code (365).

9.83 If the voice mail hunt group is a system forwarding point (see the system forwarding

description on

box number that is dialed when the voice mail unit answers is the original destination station's

extension number. (For example: The principal station is called, the call is sent to the first sys-

tem forwarding point, and then is sent to a voice mail forwarding point where the principal sta-

tion's extension number is dialed.

9.84 The voice mail hunt group can also be assigned as the alternate message source for each

of the voice mail ports. Then, when a port leaves a message at a station, and the station user

responds to the message, the hunt group is called instead of the individual port. (For more

information on alternate message sources, see

MANUAL VERSION 11.0 – May 2008

This feature requires the Analog Voice Processor Hunt Groups software license.

Analog voice mail units should use the Silent Message feature code (367) instead of

5-220) or if a station is forwarded to the voice mail hunt group, the mail-

Analog Voice Mail Hunt Groups

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