Inter-Tel AXXESS Manual page 729

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A. INDIVIDUAL HOLD
27.4 To place an intercom or outside call on individual hold:
While on the call:
1.
Inter-Tel Phone: Press the Hold button, or press
vidual Hold feature code (336). You hear intercom dial tone and the CALL button, indi-
vidual trunk button, or
Single-Line Sets: Hookflash (press
code (336). You hear intercom dial tone.
Hang up or place another call.
2.
27.5 To return to the caller on individual hold:
Inter-Tel Phone: Lift the handset and/or press the fluttering
calls, or the CALL button or individual trunk button (or the
side calls.
Single-Line Set: Lift the handset and enter the Individual Hold feature code (336).
B. SYSTEM HOLD (INTER-TEL PHONES ONLY)
NOTE:
so, the call or conference will actually be placed on individual hold.
27.6 To place an outside call on system hold (Inter-Tel phones only):
While on a call, press
1.
You hear intercom dial tone and the associated CALL button or individual trunk button
flutters.
Hang up or place another call.
2.
27.7 To return to a call on system hold (Inter-Tel phones only):
At any phone that shows a fluttering individual trunk button for the call and has
allowed-answer and/or outgoing access for that trunk, lift the handset and/or press the
fluttering button.
At the phone that placed the call on hold, press the fluttering individual trunk or CALL
button.
C. CONSULTATION HOLD
27.8 To use consultation hold (single-line sets only):
While on a call, hookflash (press
1.
hear three short tones followed by dial tone.
Place a call or enter a feature code.
2.
NOTE:
recall your station. If you hang up after dialing an extension number, the call will transfer
to that station.
Return to the caller on hold by hookflashing (pressing
3.
Individual Hold
INTER-TEL
IC
Intercom calls and conferences cannot be placed on system hold. If you attempt to do
or
If you hang up while the call is on consultation hold, the call will immediately
®
®
AXXESS
MANUAL VERSION 11.0 – May 2008
or
button flutters.
) and enter the Individual Hold feature
RECALL
and enter the System Hold feature code (335).
SPCL
) to place the call on consultation hold. You
RECALL
RECALL
System Features
and enter the Indi-
SPCL
button for intercom
IC
button) for out-
ANSWER
).
Page 5-203
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