Extreme Networks ExtremeWare XOS Command Reference Manual page 497

Module Recovery Actions.
(the default setting) in combination with the system recovery settings all and none.
Table 14: Module recovery actions
Module Recovery Setting
and Hardware Configuration
Reset
Single MSM
Dual MSM
I/O Module
Reset
Single MSM
Dual MSM
I/O Module
Displaying the Module Recovery Setting. To display the module recovery setting, use the following
command:
show slot
If you configure the module recovery setting to none, the output displays an "E" flag that indicates no
corrective actions will occur for the specified MSM or I/O module. The "E" flag appears only if you
configure the module recovery setting to none.
Troubleshooting Module Failures. If you experience an I/O module failure, use the following
troubleshooting methods when you can bring the switch offline to solve or learn more about the
problem:
Restarting the I/O module—Use the
●
command to restart the offending I/O module. By issuing these commands, the I/O
slot <slot>
module and its associated fail counter is reset. If the module does not restart, or you continue to
experience I/O module failure, please contact Extreme Networks Technical Support.
Running diagnostics—Use the
●
diagnostics on the offending I/O module to ensure that you are not experiencing a hardware issue.
If the module continues to enter the failed state, please contact Extreme Networks Technical Support.
If you experience an MSM failure, please contact Extreme Networks Technical Support.
ExtremeWare XOS 11.3 Command Reference
Table 14 displays the actions module recovery takes when configured as reset
System Recovery Setting and
Action Taken
All
Resets the MSM.
Resets the primary MSM and
fails over to the backup
MSM.
BlackDiamond 10K switch—
Resets the I/O module a
maximum of three times.
After the third time, the I/O
module is permanently taken
offline.
BlackDiamond 8800 family
of switches—Resets the I/O
module a maximum of five
times. After the fifth time,
the I/O module is
permanently taken offline.
None
Resets the MSM.
Fails over to the other
installed MSM.
Resets the I/O module.
disable slot
run diagnostics
configure sys-recovery-level slot
command followed by the
<slot>
command to run operational
normal <slot>
enable
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