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Failure Counter
Purpose
Displays the No. of occurrences of failures from the time of reset on completion of the previous
service call up to now.
Procedure
1.
Enter the UI Diagnostic Mode
(Accessing UI
2.
Select Faults on the Maintenance / Diagnostics screen.
3.
The following Items are displayed on the Faults screen.
•
Current Faults
•
Jam Counter button
•
Failure Counter button
•
Shutdown History button
4.
Select Failure Counter.
5.
The following Items are displayed on the Failure Counter screen.
•
Chain-Link
•
Count
NOTE: •The screen displays the Failure History based on the data obtained from the
Main Processor.
•
Displays failures from the last exit from the Service Mode with Exit (Clear Log) until
now.
•
The Count is reset when exiting from the Service Mode by using Exit (Clear Log).
6.
Select Close to return to the Faults screen.
Initial Issue
WorkCentre 5335 Family Service Documentation
Diagnostics).
07/2011
BUS Updated 12/2011
Shutdown History
Purpose
Displays history classified into 4 categories: Paper Jam, Document Feeder Jam, Failure, and
Last 40 Faults.
Procedure
1.
Enter the UI Diagnostic Mode
(Accessing UI
2.
Select Faults on the Maintenance / Diagnostics screen.
3.
The following Items are displayed on the Faults screen.
•
Current Faults
•
Jam Counter button
•
Failure Counter button
•
Shutdown History button
4.
Select Shutdown History.
5.
The following Items are displayed on the Shutdown History screen.
•
Paper Jam button
•
Document Feeder Jam button
•
Failure button
•
Last 40 Faults button
The Chain-Link, Date & Time, and Total CV of the selected button are displayed on the
screen.
NOTE: •The screen displays the Failure History based on the data obtained from the
Main Processor.
•
Displays failures from the last exit from the Service Mode with Exit (Clear Log) until
now.
•
The Count is reset when exiting from the Service Mode by using Exit (Clear Log).
6.
Select Close to return to the Faults screen.
6-31
Diagnostics).
General Procedures & Information
Failure Counter, Shutdown History
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