Iq5 Residual Image (Ghosting) Rap; Iq6 Background Rap - Xerox WorkCentre 5021 Service Documentation

IQ5 Residual Image (Ghosting) RAP

Ghost images appear on the paper. Parts of the previous page or current page appear as ghost
images on the paper.
Procedure
Remove the Drum Cartridge (PL 8.1) (REP
and print. The problem reoccurs.
Y N
End
Install the new Drum Cartridge (PL 8.1)
and print. The problem reoccurs.
Y N
End
Remove the Fusing Unit (PL 7.1) (REP
tamination. The surface of the Heat Roll is clean.
Y N
Clean away the contamination. If there is difficulty in removing the contamination, replace
the Fusing Unit (PL 7.1) (REP 7.1.1).
Replace the ESS/MCU PWB (PL 18.1) (REP
Initial Issue
WorkCentre 5021/5019
8.1.1) and reinstall it. Turn the power OFF then ON
(REP 8.1.1) securely. Turn the power OFF then ON
7.1.1) and check the surface of the Heat Roll for con-
18.1.1).

IQ6 Background RAP

The whole page or part of the page is contaminated by toner. The contamination appears as
very light grayish color.
Procedure
Check for contamination on the Platen Glass. The Platen Glass is clean.
Y N
Clean any contamination on the Platen. If it is very dirty, replace the Top Cover
(REP 1.2.1).
Remove the Drum Cartridge (PL 8.1)
and print. The problem reoccurs.
Y N
End
Install the new Drum Cartridge (PL
and print. The problem reoccurs.
Y N
End
Check the surface of the BTR for contamination and distortion. The surface of the BTR is
clean and there is no distortion.
Y N
Clean the BTR. If there is distortion, replace the BTR Roll
Remove the HVPS and reinstall it. Turn the power OFF then ON and print. The
reoccurs.
Y N
End
Replace the ESS/MCU PWB (PL
08/2012
3-7
(REP 8.1.1) and reinstall it. Turn the power OFF then ON
8.1) (REP 8.1.1) securely. Turn the power OFF then ON
(PL 6.1) (REP
18.1) (REP 18.1.1).
(PL 1.2)
4.1.1).
problem
Image Quality
IQ5, IQ6