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3-397 X ID DATA NG Failure RAP
The machine serial number and billing data are stored in three locations:
•
IOT NVM PWB
•
IOT CPU PWB
•
Half Tone PWB
This fault is declared when the data stored are mismatched, or when an automatic correction
was impossible after a billing mismatch occurred.
Initial Actions
•
PO/PO the machine.
•
If intermittent operation is suspected, inspect the IOT CPU PWB, the IOT NVM PWB, and
the Half Tone PWB for loose connections or any obvious electrical/mechanical cause for
malfunction.
Procedure
Connect the PWS. Select dC132 from the DC Quick pull-down menu. Refer to
ing Billing PWBs
.
Compare the displayed Serial Numbers for the IOT CPU PWB, the IOT NVM PWB, and the
Half Tone PWB with serial number printed on the machine label. All three PWB Serial Numbers
should agree with the label.
To maintain intergrity of the serial number and billing data, NEVER replace more that one PWB
at the same time. Follow the procedure in GP10.
The IOT NVM PWB serial number is correct.
Y
N
Attempt to synchronize the serial numbers
cessful, replace the IOT NVM PWB
serial number
(GP 10 Replacing Billing PWBs
The IOT CPU PWB serial number is correct.
Y
N
Attempt to synchronize the serial numbers
cessful, replace the IOT CPU PWB
serial number
(GP 10 Replacing Billing PWBs
Attempt to synchronize the serial numbers
replace the Half Tone PWB
(PL
9.2). After replacing the Half Tone PWB, set the serial number
(GP 10 Replacing Billing PWBs
).
Status Indicator RAPs
3-397 X ID DATA NG Failure RAP, 3-510 APS NG-Im-
GP 10 Replac-
CAUTION
(GP 10 Replacing Billing PWBs
(PL
9.2). After replacing the IOT NVM PWB, set the
).
(GP 10 Replacing Billing PWBs
(PL
9.2). After replacing the IOT CPU PWB, set the
).
(GP 10 Replacing Billing PWBs
). If unsuccessful,
3-510 APS NG-Image Loss RAP
The 3-510 fault code indicates that a tray containing the size of paper closest to the size of the
image was not detected while APS was enabled.
Initial Actions
If the fault occurs while performing Max Setup, ensure that Automatic Tray switching for Trays 1
- 4 is enabled in Customer Tools.
Ensure that appropriate paper is loaded when APS is enabled. If the fault code persists with
correct paper loaded, continue with the RAP.
Procedure
PO/PO the machine. Fault Code 3-510 is still declared.
Y
N
Refer to the User Guide, Selecting Document Size, and help the customer to understand
how to avoid recurrence of the problem.
Replace the IOT CPU PWB
). If unsuc-
). If unsuc-
1/05
2-24
manuals4you.com
manuals4you.com
(PL
9.2).
Reissue
DocuColor 12/DCCS50
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Table of Contents
Troubleshooting
