Canon imageRUNNER ADVANCE 6075 Series Service Manual page 76

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Technology > Main Controller > Controls > Security features (encryption key and certificate, password protection)
Error
Error description, Assumed cause, remedy
Code
E746 Error in encryption
0033 Error in engine ID of SoftID
Assumed cause Error that can be recovered
Remedy When the TPM key was backed up, it can be restored.
1. Connect the USB memory which stores the TPM key.
2. Go to Management Settings > Data Management > TPM Settings,
and then click "Restore TPM Key".
3. Enter the password set at backup operation.
4. When the restoration completion screen is displayed, click "OK".
Remove the USB memory, and turn OFF and then ON the main
power.
When the TPM key was not backed up, formatting the system is
required.
Format the HDD using SST or USB memory, and download the
system software. For details, see "Chapter 6: Upgrading". For your
reference, the method using USB memory is described below.
1. Prepare the USB memory which system software was registered.
2. Execute the following service mode:
COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the
download mode.
3. Insert the USB memory to the equipment.
4. Execute [4]: Format HDD in the main menu.
After formatting is completed, the machine reboots automatically
and starts with the download mode.
5. Execute [1]: Upgrade (Auto) in the main menu.
System software is downloaded and the machine restarts
automatically.
2 Technology > Main Controller > Controls > Security features (encryption key and certificate, password protection)
● Security Information Storage Location
Storage
Data Type Function
Location
HDD Password/ BOX
PIN
HDD Password/ BOX
PIN
HDD Password/ SEND
PIN
HDD Password/ MEAP
PIN
HDD Certificate/ SSL,AMS
Secret Key
HDD Certificate/ Signature
Secret Key SEND
HDD Others User
setting
information
SRAM Password/ BOX
PIN
SRAM Password/ BOX
PIN
SRAM Password/ Advanced
PIN BOX
SRAM Password/ Advanced
PIN BOX
SRAM Password/ SEND
PIN
SRAM Password/ SEND
T-2-10
PIN
SRAM Password/ SEND
PIN
SRAM Password/ SEND
PIN
SRAM Password/ SEND
PIN
SRAM Password/ UI
PIN
SRAM Password/ Network
PIN
SRAM Password/ Network
PIN
SRAM Password/ Network
PIN
SRAM Password/ Network
PIN
Name of Data
BOX Password
Password for Fax BOX
Password for a file destination of Address Book
Authentication information registered by local device
authentication via SSO-H
Device key pair (SSL, AMS)
User key pair
Key information linked to user (password)
Password for encryption at BOX backup
Password for SMS server at BOX backup
Password for Advanced BOX backup
Password for SMS server at Advanced BOX backup No
Password for LDAP server
Password for POP3 server
Password for time-stamped PDF
Password for Adobe ES Rights Management Server Yes
PIN for destination list (in destination setting)
Password for service mode
Password for IPP authentication
Password for FTP authentication
User name and password for client in Proxy
authentication
Login password for Netware print server
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Backup
Availability
Yes
Yes
Yes
Yes
No
No
No
No
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
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