Page 1 Troubleshooting Troubleshooting Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
Page 3 3245/3245i 3235/3235i 3230/3225 Troubleshooting...
Page 4: Manuals For The Machine
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are included on the accompanying CD-ROM.
Page 5 • Instructions for Operating the Machine e-Manual - Before You Start Using This Machine - Problem Solving - Copy - Send/Fax - Mail Box - Print - Web Access - Network - Remote UI - MEAP/SSO - Security - Software •...
Page 6: How This Manual Is Organized
Relationship between Original Orientation and Preprinted Paper Output Chart, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Page 7: Table Of Contents
Contents Preface ................viii How To Use This Manual .
Page 8 External View ................. 1-10 Internal View .
Page 9 Contacting Your Local Authorized Canon Dealer ........
Page 10: Preface
Preface Thank you for purchasing the Canon imageRUNNER 3245/3245i/3235/3235i/3230/3225. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Page 11: Keys Used In This Manual
Screen shots of the touch panel display used in this manual are those taken when the optional Color Universal Send Kit has been activated, and the following optional equipment is attached to the imageRUNNER 3245: the Feeder (DADF-U1), Super G3 FAX Board, PCL Printer Kit, Finisher-S1, Additional Finisher Tray-B1, and Cassette Feeding Unit-Y3.
Page 12: Illustrations Used In This Manual
Illustrations Used in This Manual Illustrations used in this manual are those displayed when the imageRUNNER 3245 has the following optional equipment attached to it: the Feeder (DADF-U1), Finisher-S1, Additional Finisher Tray-B1, and Cassette Feeding Unit-Y3. Abbreviations Used in This Manual...
Page 13: Operations And Terms Used In This Manual
Operations and Terms Used in This Manual This machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person's original.
Page 14 Copying Printing data scanned from an original, followed by finishing options, such as stapling.
Page 15: Legal Notices
If you make such changes or modifications, you could be required to stop operation of the equipment. If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contract. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please...
Page 16: Laser Safety
Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. International Energy Star Program As an ® Partner, Canon USA, Inc. has determined that NERGY this machine meets the ® Program guidelines for energy NERGY efficiency.
Page 17: Ipv6 Ready Logo
Canon’s licenser to you for any intellectual property of LICENSORS. You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of Canon and LICENSORS.
Page 18: The Software Subjected To The Other Conditions
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
Page 19: Legal Limitations On The Usage Of Your Product And The Use Of Images
Permission of Copyright Owner Users in the U.S.A. Preinstallation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk for the machine. See Chapter 4, "Appendix," in the paper version of this guide for specific dimensions and weight.
Page 20 Canon recommends an individual line following industry standards, i.e., 2500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without "Call Waiting" can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
Page 21: Users In Canada
Rights of the Telephone Company If this equipment imageRUNNER 3245/3245i/3235/3235i/3230/3225 causes harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services that may affect the operation of this equipment.
Page 22 Canon recommends an individual line following industry standards, i.e., 2500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without "Call Waiting" can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.
Page 23: Utilisation Au Canada
Ligne automatique internationale (si vous communiquez avec les pays étrangers) Canon vous conseille d'utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à...
Page 24: Super G3
• L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d' équivalence de la sonnerie de tous les dispositifs n'excède pas 5.
Page 25: Important Safety Instructions
If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Necklaces and other metal objects Cups, vases, flowerpots, and other containers filled with water or liquids...
Page 26 • Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine.
Page 27: Power Supply
Power Supply • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock.
Page 28: Handling
If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
Page 29 • Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing. •...
Page 30: Maintenance And Inspections
Maintenance and Inspections • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
Page 31: Consumables
• When loading paper or removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing a used toner cartridge, remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth.
Page 32: Other Warnings
Other Warnings For cardiac pacemaker users: This product generates a low level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from the product and consult your doctor.
Page 33: Periodic Inspection Of The Breaker
Make sure that the main power is turned OFF, before inspecting the breaker. • If a malfunction occurs after an inspection, contact your local authorized Canon dealer. Checking the Breaker Push the test button on the rear of the machine with the tip of a ball-point pen, or a similar object.
Page 34 If the breaker lever does not switch to the OFF (" " side) position, despite carrying out the above procedure two or three times, contact your local authorized Canon dealer. Switch the breaker lever to ON ("I" side). ( side)
Page 35 Press the main power switch to the "I" side. ( I side) ( side) Fill in the check sheet, located on the next page, to document your periodic inspections of the breaker. xxxiii...
Page 36: Check Sheet For The Periodic Inspection Of The Breaker
Fill in the date of inspection and the name of the inspector. When the inspection is completed successfully, write a check mark under "OK." If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).) Result...
Page 37 Before You Start Using This Machine This chapter describes what you should know before using the machine. Installation Location and Handling ............... . . 1-2 Installation Precautions .
Page 38: Installation Location And Handling
Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations Avoid locations subject to temperature and humidity extremes, whether low or high.
Page 39 Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
Page 40 Avoid locations that are subject to vibration. For example, avoid installing the machine on unstable floors or stands. Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine.
Page 41: Select A Safe Power Supply
Do not remove the machine's leveling feet. Do not remove the machine's leveling feet after the machine has been installed. If you put weight on the front of the machine while the drawers or units within the machine are pulled out, the machine may fall forward. To prevent this from happening, make sure that the machine's leveling feet are in place.
Page 42: Moving The Machine
Moving the Machine If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. Do not attempt to move the machine yourself. Handling Precautions Do not attempt to disassemble or modify the machine.
Page 43 OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
Page 44 Do not turn the main power switch OFF or open the front covers while the machine is in operation. This might result in paper jams. Do not use flammable sprays, such as spray glue, near the machine. There is a danger of ignition.
Page 45: Backing Up Data
Please regularly back up your important data, as it is possible that a malfunction in the hard disk may cause received data and stored data to be lost. Please note that Canon will not be held responsible for any damages caused by the loss of data. The data that can be backed up is indicated below.
Page 46: Parts And Their Functions
For more information on optional equipment, parts and their functions, see e-Manual > Optional Equipment. External View The optional Feeder (DADF-U1)(standard-equipped for the imageRUNNER 3245/3245i/3235/3235i) and Cassette Feeding Unit-Y3 are attached. Parts and Their Functions...
Page 47 Drawers 1 and 2. automatically turns over two-sided originals to make two or one sided copies.The feeder is standard-equipped for Paper Drawer 2 the imageRUNNER 3245/3245i/3235/3235i. Holds up to 550 sheets of paper (20 lb bond (80 g/m Control Panel Paper Drawer 1...
Page 48: Internal View
Internal View The optional Feeder (DADF-U1) (standard-equipped for the imageRUNNER 3245/3245i/3235/3235i) and Cassette Feeding Unit-Y3 are attached. Platen Glass Toner Supply Port Cover Use the platen glass when scanning books, thick originals, Open this cover to replace the toner cartridge.
Page 49: Control Panel Parts And Functions
If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp Clear key end on the control panel, such as a pencil or ballpoint pen, Press to clear entered values or characters.
Page 50: Main Power And Control Panel Power
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power This section explains how to turn ON the main power.
Page 51 If the main power indicator on the control panel does not light even though the main power switch is ON, be sure to check the breaker to see if it is OFF. (See “When the Power Does Not Turn ON, ” on p. 3-109.) The screens shown below are displayed while the system software is loading.
Page 52 • Once the message <Reservation copies can be made.> appears on the touch panel display, you can specify settings, and copying or printing begins automatically as soon as the machine finishes warming up. (See e-Manual > Copy.) • In the case above, the standard settings are selected. •...
Page 53 ☐ After the Start Up screen disappears, the MEAP Start Up screen is displayed. You can press [→] to switch to the Basic Features screen to use the Copy, Mail Box, etc. functions even if the MEAP Start Up screen is still displayed. ☐...
Page 54 ☐ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Set as Initial Function settings. • Do not turn the main power OFF, if you want to send or receive I-fax documents. Also, do not turn the main power OFF, if the optional Color Universal Send Kit is activated, or the optional FAX Board is installed, and you want to be able to send or receive fax documents.
Page 55: Control Panel Power Switch
Control Panel Power Switch Press the control panel power switch to cancel the Sleep mode and resume normal machine operations. • The machine can receive and print documents from a personal computer when it is in the Sleep mode. I-fax and fax documents can also be received while the machine is in the Sleep mode.
Page 56 Do not initiate the Shutdown mode while fonts are being downloaded. • (Additional Functions) → [Common You can also force the machine into the Shutdown mode by pressing Settings] → [ Shutdown Mode]. • You cannot force the machine into the Shutdown mode in the following cases: When the machine is receiving and updating device information When the machine is browsing device information When the machine is importing or exporting data using the Remote UI function...
Page 57 • Jobs that are displayed on the job confirmation screen are: Current copy, fax, and print jobs (including secured print jobs) Copy and print jobs (including secured print jobs) that are waiting to be processed • On the job confirmation screen, the current job is displayed on the first line, and the other jobs are processed in the order in which they were reserved (up to seven jobs).
Page 58 Press [Yes]. However, as it is possible that this will destroy data which is being processed or cause damage to the machine, it is not recommended. Note that Canon will not be liable for any damages resulting from the loss of data on the hard disk drive. For more information, contact your local authorized Canon dealer.
Page 59 After the machine shuts down, the control panel power switch automatically turns OFF and the main power switch of machine automatically switches to the " " side. The machine may continue to operate during or after the shutdown process. Do not unplug the power cord until the device sounds stop.
Page 60 Main Power and Control Panel Power 1-24...
Page 61 Routine Maintenance This chapter describes how to load paper, perform routine cleaning, and replace consumables. Paper Drawers................... . . 2-2 Loading Paper .
Page 62: Paper Drawers
Paper Drawers This section describes how to load paper into the paper drawers. • The following paper sizes can be loaded into Paper Drawers 1, 2, 3, and 4. Paper Drawer 1: LGL, LTR, LTRR, STMTR, EXEC, and envelopes Paper Drawer 2, 3, 4: 11"x17", LGL, LTR, LTRR, STMTR, and EXEC Envelopes can be loaded into Paper Drawer 1 only if the optional Envelope Feeder Attachment-C2 is attached.
Page 63 • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load nonstandard paper sizes into the paper drawers. •...
Page 64 Press and release the button on the paper drawer in which you want to load paper. Grip the handle, and pull out the paper drawer until it stops. Open a package of paper, and remove the paper stack. Paper Drawers...
Page 65 Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
Page 66 • Paper which has been rolled or curled must be straightened out prior to use. • Make sure that the height of the paper stack does not exceed the loading limit mark ( ) at the back of the paper drawer. •...
Page 67: Adjusting A Paper Drawer To Hold A Different Paper Size
If paper runs out during copying or printing, load a new paper stack, and follow the instructions on the touch panel display. The machine automatically restarts, and produces the remaining copies or prints. Adjusting a Paper Drawer to Hold a Different Paper Size If you want to load a different paper size into a paper drawer, follow the procedure described below to adjust the paper drawer guides.
Page 68 Lift out the left guide, and insert it into the holes marked for the desired paper size. Left Guide Squeeze the lever on the front guide, as shown below. Without releasing the lever, slide the front guide to align it with the mark for the desired paper size.
Page 69 Turn the paper size dial on the right side of the paper drawer, so that the arrow points to the paper size being loaded. Paper Size Dial Arrow If the paper size dial is not positioned correctly to the paper size loaded in the paper drawer, the wrong paper size will be shown on the touch panel display.
Page 70: Paper Deck-Q1 (Optional)
Paper Deck-Q1 (Optional) If you attach the optional Paper Deck-Q1 to the machine, you have one additional source of paper for printing jobs. The Paper Deck-Q1 holds up to 2,700 sheets of paper (20 lb bond (80 g/m If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck.
Page 71 If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper source, the remaining prints are made after you press [OK]. Press the open button to open the paper deck. The inside lifter automatically descends to the paper loading position.
Page 72 Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.) • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
Page 73 • Paper which has been rolled or curled must be straightened out before loading it into the paper deck. • Make sure that the height of the paper stack does not exceed the loading limit mark ( ) on the inside of the paper deck.
Page 74: Envelope Feeder Attachment-C2 (Optional)
Envelope Feeder Attachment-C2 (Optional) This section explains how to use the optional Envelope Feeder Attachment-C2. The optional Envelope Feeder Attachment-C2 can only be attached to Paper Drawer 1. How to Use the Envelope Feeder Attachment The following six types of envelopes can be loaded into the envelope feeder attachment: COM10 No.10, Monarch: Catalog Glove No.8, DL, ISO-B5, ISO-C5, and Yougata 4.
Page 75 - Monarch: Catalog Glove No.8: Mailwell No.553 - DL: Mailwell/Schneidersone No.11345 - Yougata 4: Uzumaki Y-401 • If you want to adjust the width guides to load ISO-C5 or ISO-B5 envelopes, contact your local authorized Canon dealer. Envelope Feeder Attachment-C2 (Optional) 2-15...
Page 76: Preparing The Envelopes
• For more information on using envelopes other than COM10 No.10, see “Changing Envelope Sizes, ” on p. 2-21. • For more information on envelope types that can be loaded in the envelope feeder attachment, see e-Manual > Basic Operations. Preparing the Envelopes This section explains how to prepare the envelopes before loading them into the paper drawer.
Page 77 Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to remove any curls. Repeat this step five times for each set of five envelopes. If you are using ISO-B5, ISO-C5, COM10 No.10, Monarch: Catalog Glove No.8, or DL envelopes, hold down the four corners of the envelopes firmly, so that they and the sealed or glued portion stay flat.
Page 78: Loading Envelopes
• If you use envelopes that have glue attached to their flaps, the glue may melt due to the heat and pressure of the fixing unit. • Take particular care to spread the envelopes out in the direction that they will be fed. •...
Page 79 Grip the handle, and pull out the paper drawer until it stops. Load 10 envelopes at a time with the side you want to print on face up. While loading the envelopes, press down on the right side of the receptacle to lock them into place.
Page 80 Align the leading edges of the envelopes, and make sure that they are held in place under the claw. • Envelopes which have been rolled or curled must be straightened out prior to use. • Make sure that the height of the envelope stack does not fall below the height limit mark ( •...
Page 81: Changing Envelope Sizes
Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams. If output has been stopped due to an insufficient number of envelopes, load more envelopes, and follow the instructions on the touch panel display.
Page 82 Pull and lift the paper drawer out of the machine by holding its left and right sides with both hands. Remove all of the envelopes that are loaded in the paper drawer (several envelopes at a time). Envelope Feeder Attachment-C2 (Optional) 2-22...
Page 83 Remove the left guide of the envelope feeder attachment, and insert the left guide into the appropriate slot for the desired envelope size. To remove the left guide, tilt the left guide to the right, and then pull it up. Left Guide Loosen the two screws fixing the front width guide of the envelope feeder attachment.
Page 84 Fix the front width guide in place with the screws. Move the back width guide of the envelope feeder attachment in accordance with steps 6 to 8. Load 10 envelopes at a time with the side you want to print on face up. While loading the envelopes, press down on the right side of the receptacle to lock them into place.
Page 85 Load the envelopes, as shown below. Front Align the leading edges of the envelopes, and make sure that they are held in place under the claw. Claw • Envelopes which have been rolled or curled must be straightened out prior to use. •...
Page 86 Turn the paper size dial on the right side of the paper drawer, so that the arrow points to 'ENV.' . Then, set the size switch to 'ENV.1' or 'ENV.2' . Arrow Paper Size Dial Size Switch [ENV.1] enables the envelope size and type stored in ENV.1 in Envelope Cassette in Common Settings (from the Additional Functions screen) to be loaded.
Page 87 When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.
Page 88: Feeder (Dadf-U1) (Optional)
When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing. If ink gets onto your hands or clothing, wash it off immediately with cold water. The Feeder (DADF-U1) is standard-equipped for the imageRUNNER 3245/3245i/3235/3235i. Replacing the Stamp Cartridge Open the feeder cover, and then open the inner cover.
Page 89 Push in the new stamp cartridge until it clicks, using tweezers. • Make sure that the stamp cartridge is not protruding from the surface. • Insert the stamp cartridge properly, or paper jams may occur. Gently close the inner cover, and then close the feeder cover. When closing the covers, be careful not to get your fingers caught, as this may result in personal injury.
Page 90: Finisher-S1/Puncher Unit-R1 (Optional)
Follow the procedure described below to replace the staple cartridge. Use only staple cartridges intended for use with this machine. We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Finisher-S1/Puncher Unit-R1 (Optional)
Page 91 Open the front cover of the finisher. Lift the handle of the finisher unit up, and then pull it out to the left. Do not place any objects on the finisher unit, or lean on it, as doing so may damage the machine, or cause the machine to fall over, resulting in personal injury.
Page 92 Lift and pull out the staple case from the stapler unit, holding it by the green tab. Place the staple case, as shown below, press the area indicated by PUSH, and then pull out the staple cartridge. Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place.
Page 93 • Use only staple cartridges intended for use with this machine. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case. Only one staple cartridge can be inserted at a time. Remove the seal holding the staples together, by pulling it straight out, and then down.
Page 94 Lift the handle of the finisher unit up, and then return the finisher unit to its original position. When returning the finisher unit to its original position, do not place your fingers or hands under the finisher, as they may get caught, resulting in personal injury. Close the front cover of the finisher.
Page 95: Removing Punch Waste
Removing Punch Waste When the punch waste tray of the optional Puncher Unit-R1 becomes full, a screen similar to the one shown below appears on the touch panel display. Follow the procedure described below to remove the punch waste. This procedure is necessary only if the optional Puncher Unit-R1 is attached. Open the front cover of the finisher.
Page 96 Pull out the punch waste tray. Discard the punch waste. Make sure that the punch waste tray is completely emptied. Finisher-S1/Puncher Unit-R1 (Optional) 2-36...
Page 97 Return the punch waste tray to its original position. If the punch waste tray is not securely in place, you cannot make prints in the Hole Punch mode. Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury.
Page 98: Finisher-Ae1/Saddle Finisher-Ae2/Puncher Unit-M1 (Optional)
Follow the procedure described below to replace the staple cartridge. Use only staple cartridges intended for use with this machine. We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out.
Page 99 Open the front cover of the finisher. The Optional Saddle Finisher-AE2 The Optional Finisher-AE1 Lift and pull out the staple case from the stapler unit, holding it by the green tab. Finisher-AE1/Saddle Finisher-AE2/Puncher Unit-M1 (Optional) 2-39...
Page 100 Place the staple case, as shown below, press the area indicated by PUSH, and then pull out the staple cartridge. Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. • Use only staple cartridges intended for use with this machine. •...
Page 101 Remove the seal holding the staples together, by pulling it straight out, and then down. Make sure that you pull the seal straight out, and then down. If you pull it out at an angle, it may tear. Gently push the staple case into the stapler unit, until it is securely in place. Finisher-AE1/Saddle Finisher-AE2/Puncher Unit-M1 (Optional) 2-41...
Page 102: Replacing The Staple Cartridge In The Saddle Stitcher Unit
Close the front cover of the finisher. The Optional Saddle Finisher-AE2 The Optional Finisher-AE1 When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. If there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs a "dry"...
Page 103 • This procedure is necessary only if the optional Saddle Finisher-AE2 is attached. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Open the front cover of the finisher. Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops.
Page 104 Pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Stapler Unit of the Saddle Stitcher Unit Pull out the empty staple cartridge, holding it by its left and right sides. Insert the new staple cartridge. Only one staple cartridge can be inserted at a time.
Page 105 Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. Gently push the saddle stitcher unit back into its original position. Close the front cover of the finisher. Finisher-AE1/Saddle Finisher-AE2/Puncher Unit-M1 (Optional) 2-45...
Page 106: Removing Punch Waste
When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. When you have replaced the staple cartridge, be sure to manually reposition the staples in the saddle stitcher unit.
Page 107 Open the front cover of the punch waste tray. Pull out the punch waste tray. Discard the punch waste. Make sure that the punch waste tray is completely emptied. Finisher-AE1/Saddle Finisher-AE2/Puncher Unit-M1 (Optional) 2-47...
Page 108 Return the punch waste tray to its original position. If the punch waste tray is not securely in place, you cannot make prints in the Hole Punch mode. Close the front cover of the punch waste tray. When closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury.
Page 109: Replacing The Toner Cartridge
Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed. When toner runs out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge, like the one shown below, appears on the touch panel display.
Page 110 Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Keep toner out of the reach of small children. If toner is ingested, consult a physician immediately. •...
Page 111 Lift up the locking lever until it becomes vertical. Make sure that the (down arrow) on the locking lever is aligned with the (up arrow) of the (Unlock) icon position before proceeding. Pull the toner cartridge out of the toner supply port. Pull the toner cartridge out halfway, and then remove it completely while supporting it and keeping it straight with your other hand from underneath.
Page 112 Twist the red protective cap of the new toner cartridge in the direction of the arrow (counterclockwise) to remove it. Do not touch the tip of the toner cartridge or subject it to shock by hitting it. Doing so may cause the toner cartridge to leak.
Page 113 Push the locking lever down into its original position. Make sure that the (down arrow) on the locking lever is aligned with the (right arrow) of the (Lock) icon position. If you insert a toner cartridge intended for use in a different machine, the locking lever will not move. Close the toner supply port cover.
Page 114: Routine Cleaning
Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. • Platen glass • Underside of the platen cover • Feeder's rollers •...
Page 115: Platen Glass And Cover
Platen Glass and Cover Clean the platen glass and the underside of the optional platen cover by following the procedure below. If the platen glass or the underside of the optional platen cover is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly.
Page 116: Manual Feeder Cleaning
Spin the rollers while cleaning them. • This procedure is necessary only if the optional Feeder (DADF-U1) (standard-equipped for the imageRUNNER 3245/3245i/3235/3235i) is attached. Open the feeder cover. Clean the rollers (a total of three places) inside the feeder cover with a cloth dampened with water.
Page 117 Open the inner cover, holding it by its front tab. Inner Cover Clean the rollers (a total of three places) inside the inner cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Clean the transparent plastic part of the inner cover with a cloth dampened with water.
Page 118 Close the inner cover. When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder cover. When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 119 Lift the feeder. Clean the feeder scanning area with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Feeder's Scanning Area Clean the metal part located next to the rubber roller with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Routine Cleaning 2-59...
Page 120 Close the feeder. • When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder.
Page 121: Automatic Feeder Cleaning
If your originals have black streaks or appear dirty after scanning them through the feeder, clean the rollers of the feeder. This procedure is necessary only if the optional Feeder (DADF-U1) (standard-equipped for the imageRUNNER 3245/3245i/3235i/3235i) is attached. It takes approximately 20 seconds to clean the feeder. (Additional Functions) → [Adjustment/Cleaning] → [Feeder Press Cleaning].
Page 122: Consumables
To prevent moisture build-up, tightly wrap any remaining paper in its original package for storage. • For high-quality printouts, use paper recommended by Canon. • Some commercially available paper types are not suited for this machine. Contact your local authorized Canon dealer when you need to purchase paper. Consumables 2-62...
Page 123 Toner If a message prompting you to replace the toner cartridge appears on the touch panel display, replace the used toner cartridge with a new one. Use only toner cartridges intended for use with this machine. • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
Page 124 Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies. Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies.
Page 125 Contacting Your Local Authorized Canon Dealer ........
Page 126: Reducing The Frequency Of Paper Jams
Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. There are torn pieces of paper left inside the machine.
Page 127: Clearing Paper Jams
If a paper jam occurs in the optional Feeder (DADF-U1) (standard-equipped for the imageRUNNER 3245/3245i/3235/3235i), you cannot continue operating the machine. Follow the directions on the touch panel display to clear the paper jam. (See “Feeder (DADF-U1) (Optional), ” on p. 3-36.) •...
Page 128 When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 129 If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch panel display. Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display.
Page 130 If a paper jam occurs inside an optional unit, see the instructions on the following pages. Cassette Feeding Unit-Y3 ☐ See “Cassette Feeding Unit-Y3 (Optional), ” on p. 3-28. Paper Deck-Q1 ☐ See “Paper Deck-Q1 (Optional), ” on p. 3-32. Clearing Paper Jams...
Page 131 Feeder (DADF-U1) ☐ See “Feeder (DADF-U1) (Optional), ” on p. 3-36. Finisher-S1 ☐ See “Finisher-S1 (Optional), ” on p. 3-40. ☐ See “Finisher-S1/Puncher Unit-R1 (Optional), ” on p. 3-46. ☐ See “Inside the Transfer Cover of the Finisher-S1 (Optional), ” on p. 3-53. Inner 2 Way Tray-D1 ☐...
Page 132 Copy Tray-J1 ☐ See “Copy Tray-J1 (Optional), ” on p. 3-76. Finisher-AE1 ☐ See “Inside the Top Cover of the Finisher-AE1/Saddle Finisher-AE2 (Optional), ” on p. 3-57. ☐ See “Inside the Buffer Pass Unit-E2 of the Finisher-AE1/Saddle Finisher-AE2 (Optional), ” on p. 3-60. Clearing Paper Jams...
Page 133 Saddle Finisher-AE2 ☐ See “Inside the Top Cover of the Finisher-AE1/Saddle Finisher-AE2 (Optional), ” on p. 3-57. ☐ See “Inside the Buffer Pass Unit-E2 of the Finisher-AE1/Saddle Finisher-AE2 (Optional), ” on p. 3-60. ☐ See “Inside the Front Cover of the Saddle Finisher-AE2 (Optional), ” on p. 3-62. ☐...
Page 134: Fixing Unit (Inside The Main Unit)
Continue to follow the procedure and instructions on the touch panel display. Once you have removed all of the jammed paper in locations other than the optional feeder, printing or copying resumes. If there is paper that still needs to be removed, a screen indicating how to clear that paper jam appears on the touch panel display.
Page 135 Press the button on the right cover of the main unit, and open the right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see e-Manual > Optional Equipment. If the optional Copy Tray-J1 is attached to the main unit, remove all of the output paper from the tray.
Page 136 Remove any jammed paper protruding from the lower part of the fixing unit. Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position.
Page 137: Duplexing Unit (Inside The Main Unit)
Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Screens Indicating the Locations of Paper Jams, ” on p.
Page 138 Press the button on the right cover of the main unit, and open the right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see e-Manual > Optional Equipment. If the optional Copy Tray-J1 is attached to the main unit, remove all of the output paper from the tray.
Page 139 Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position. If the optional Paper Deck-Q1 was moved away from the main unit, reconnect it to the main unit. For more information, see e-Manual >...
Page 140: Stack Bypass
Stack Bypass If a paper jam occurs inside the stack bypass, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. Remove all of the paper that is not jammed from the stack bypass.
Page 141 Remove any jammed paper. Press the button on the right cover of the main unit, and open the right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure.
Page 142 Remove any jammed paper from the stack bypass inside the right cover of the main unit. Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position.
Page 143: Paper Drawer 1
Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Screens Indicating the Locations of Paper Jams, ” on p.
Page 144 Press the button on the right cover of the main unit, and open the right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see e-Manual > Optional Equipment.. If the optional Copy Tray-J1 is attached to the main unit, remove all of the output paper from the tray.
Page 145 Open the paper drawer's right cover. Remove any jammed paper. Press and release the button on Paper Drawer 1. Clearing Paper Jams 3-21...
Page 146 Grip the handle, and pull out the paper drawer until it stops. Remove any jammed paper. Gently push Paper Drawer 1 back into the machine until it clicks into place in the closed position. Clearing Paper Jams 3-22...
Page 147 When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the paper drawer's right cover. When closing the paper drawer's right cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 148: Paper Drawer 2
When closing the right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 149 Open the paper drawer's right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see e-Manual > Optional Equipment. Remove any jammed paper. Press and release the button on Paper Drawer 2.
Page 150 Grip the handle, and pull out the paper drawer until it stops. Remove any jammed paper. Gently push Paper Drawer 2 back into the machine until it clicks into place in the closed position. Clearing Paper Jams 3-26...
Page 151 When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the paper drawer's right cover. If the optional Paper Deck-Q1 was moved away from the main unit, reconnect it to the main unit. For more information, see e-Manual >...
Page 152: Cassette Feeding Unit-Y3 (Optional)
Cassette Feeding Unit-Y3 (Optional) If a paper jam occurs inside the optional Cassette Feeding Unit-Y3, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
Page 153 Remove any jammed paper. Press and release the button on the paper drawer indicated on the touch panel display. Grip the handle, and pull out the paper drawer until it stops. Clearing Paper Jams 3-29...
Page 154 Remove any jammed paper. Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Clearing Paper Jams 3-30...
Page 155 Close the lower right cover of the cassette feeding unit. If the optional Paper Deck-Q1 was moved away from the main unit, reconnect it to the main unit. For more information, see e-Manual > Optional Equipment. When closing the lower right cover of the cassette feeding unit, be careful not to get your fingers caught, as this may result in personal injury.
Page 156: Paper Deck-Q1 (Optional)
Paper Deck-Q1 (Optional) If a paper jam occurs in the optional Paper Deck-Q1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. There are some areas inside the machine which are subject to high-voltages.
Page 157 Pull down the lever on the side of the paper deck that attaches to the main unit, and remove any jammed paper from the feeding area. Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot.
Page 158 Reconnect the paper deck to the main unit. If the screen indicating the paper jam is no longer displayed after reconnecting the paper deck to the main unit, proceed to step 7. When reconnecting the paper deck to the main unit, be careful not to get your fingers caught, as this may result in personal injury.
Page 159 Remove any jammed paper. Look carefully, as jammed paper may be difficult to see. Close the paper deck. When closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 160: Feeder (Dadf-U1) (Optional)
If a paper jam occurs in the optional Feeder (DADF-U1) (standard-equipped for the imageRUNNER 3245/3245i/3235/3235i), a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
Page 161 Remove any jammed originals. Open the inner cover, holding it by its front tab. Inner Cover Turn the feed dial, and remove any jammed originals. Clearing Paper Jams 3-37...
Page 162 Close the inner cover. When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder cover. When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 163 Lift the feeder, and remove any jammed originals. Close the feeder. When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 164: Finisher-S1 (Optional)
When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 165 Open the front cover of the finisher. If the optional Puncher Unit-R1 is not attached, this procedure is not necessary. Proceed to step 4. Align the pointed notch on the knob with the shaded region ( Clearing Paper Jams 3-41...
Page 166 Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Press the button on the right cover of the main unit, and open the right cover.
Page 167 Pull out the paper output unit. Pull down any one of the four inner guides, and remove any jammed paper. If it is impossible to lower one of the four inner guides, try another inner guide. Do not attempt to lower the inner guide too forcefully, as this may break it.
Page 168 Push the paper output unit back into its original position. When pushing the paper output unit back into its original position, be careful not to get your fingers caught, as this may result in personal injury. Pull down the upper cover of the fixing unit by its tab, and remove any jammed paper.
Page 169 If there is any jammed paper protruding from the lower part of the fixing unit, remove the jammed paper. Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position.
Page 170: Finisher-S1/Puncher Unit-R1 (Optional)
Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Screens Indicating the Locations of Paper Jams, ” on p.
Page 171 When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 172 Remove any jammed paper protruding from the output tray. Press the button on the right cover of the main unit, and open the right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure.
Page 173 Follow steps 5 to 9 in “Finisher-S1 (Optional),” on p. 3-40 to remove the paper jam. Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position.
Page 174 Lift the handle of the finisher unit up, and then pull it out to the left. Do not place any objects on the finisher unit, or lean on it, as doing so may damage the machine, or cause the machine to fall over, resulting in personal injury. Pull down the puncher unit, and then remove any jammed paper.
Page 175 Lift the handle of the finisher unit up, and then return the finisher unit to its original position. When returning the finisher unit to its original position, do not place your fingers or hands under the finisher, as they may get caught, resulting in personal injury. Return the pointed notch on the knob back to its original position.
Page 176 Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 177: Inside The Transfer Cover Of The Finisher-S1 (Optional)
When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 178 Remove any jammed paper protruding from the output tray. Open the front cover of the finisher. Lift the handle of the finisher unit up, and then pull it out to the left. Clearing Paper Jams 3-54...
Page 179 Do not place any objects on the finisher unit, or lean on it, as doing so may damage the machine, or cause the machine to fall over, resulting in personal injury. Open the transfer cover, and then remove any jammed paper. Transfer Cover Close the transfer cover.
Page 180 Lift the handle of the finisher unit up, and then return the finisher unit to its original position. When returning the finisher unit to its original position, do not place your fingers or hands under the finisher, as they may get caught, resulting in personal injury. Close the front cover of the finisher.
Page 181: Inside The Top Cover Of The Finisher-Ae1/Saddle Finisher-Ae2 (Optional)
When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 182 Open the output slot on the outside of the finisher, and remove any jammed paper that is visible. If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the finisher. If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled.
Page 183 Close the top cover of the finisher. The Optional Saddle Finisher-AE2 The Optional Finisher-AE1 When closing the top cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 184: Inside The Buffer Pass Unit-E2 Of The Finisher-Ae1/Saddle Finisher-Ae2 (Optional)
When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 185 Open the buffer pass unit, and remove any jammed paper. Close the buffer pass unit. When closing the buffer pass unit, be careful not to get your fingers caught, as this may result in personal injury. Clearing Paper Jams 3-61...
Page 186: Inside The Front Cover Of The Saddle Finisher-Ae2 (Optional)
Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Screens Indicating the Locations of Paper Jams, ” on p.
Page 187 When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 188 Tilt the upper delivery guide to the right, and remove any jammed paper. Springs are attached to the upper delivery guide, so it returns to its original position when released. Upper Delivery Guide Tilt the lower delivery guide to the right, and remove any jammed paper. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right.
Page 189 Return the lower delivery guide to its original position. Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 190: Saddle Stitcher Unit (Optional)
When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 191 Open the front cover of the finisher. Turn the knob on the right in the direction of the arrow (counterclockwise). While pushing in the knob on the left, turn it in the direction of the arrow (clockwise). Clearing Paper Jams 3-67...
Page 192 Remove any jammed paper protruding from the saddle stitcher unit. Tilt the lower delivery guide to the right, and remove any jammed paper. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right.
Page 193: Puncher Unit-M1 (Optional)
Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 194 Open the front cover of the punch waste tray. Align the pointed notch on the knob within the shaded region ( ). Open the top cover of the puncher unit. Clearing Paper Jams 3-70...
Page 195 Remove any jammed paper. Close the top cover of the puncher unit. When closing the top cover of the puncher unit, be careful not to get your fingers caught, as this may result in personal injury. Close the front cover of the punch waste tray. Clearing Paper Jams 3-71...
Page 196: Inner 2 Way Tray-D1 (Optional)
When closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
Page 197 When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 198 Pull out the paper output unit. Remove any jammed paper. Push the paper output unit back into its original position. When pushing the paper output unit back into its original position, be careful not to get your fingers caught, as this may result in personal injury. Clearing Paper Jams 3-74...
Page 199 Remove any jammed paper from the inside of the main unit's right cover. Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position.
Page 200: Copy Tray-J1 (Optional)
When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Page 201 Press the button on the right cover of the main unit, and open the right cover. If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see e-Manual > Optional Equipment. Remove any jammed paper protruding from the inside slot of the copy tray.
Page 202 Place your hand where the hand symbol ( ) is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position. If the optional Paper Deck-Q1 was moved away from the main unit, reconnect it to the main unit. For more information, see e-Manual >...
Page 203: Clearing Staple Jams
Clearing Staple Jams If a staple jam occurs, follow the procedure described below to remove the jammed staples. Finisher-S1 (Optional) If a staple jam occurs in the optional Finisher-S1, a screen similar to the one shown below appears on the touch panel display. Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples.
Page 204 Open the front cover of the finisher. Lift the handle of the finisher unit up, and then pull it out to the left. Do not place any objects on the finisher unit, or lean on it, as doing so may damage the machine, or cause the machine to fall over, resulting in personal injury.
Page 205 Push down the tab on the staple case. Remove all of the staples that slide from the staple case. Return the tab on the staple case to its original position. Clearing Staple Jams 3-81...
Page 206 Gently push the staple case back into the finisher until it is securely in place. Lift the handle of the finisher unit up, and then return the finisher unit to its original position. When returning the finisher unit to its original position, do not place your fingers or hands under the finisher, as they may get caught, resulting in personal injury.
Page 207: Finisher-Ae1/Saddle Finisher-Ae2 (Optional)
Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. If there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs a "dry"...
Page 208 Open the front cover of the finisher. The Optional Saddle Finisher-AE2 The Optional Finisher-AE1 Lift and pull out the staple case from the stapler unit, holding it by the green tab. Push down the tab on the staple case. Clearing Staple Jams 3-84...
Page 209 Remove all of the staples that slide from the staple case. Return the tab on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place. Clearing Staple Jams 3-85...
Page 210: Saddle Stitcher Unit (Optional)
Close the front cover of the finisher. The Optional Saddle Finisher-AE2 The Optional Finisher-AE1 When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. When you have cleared the staple jam, be sure to manually reposition the staples in the saddle stitcher unit. (See e-Manual >...
Page 211 • If necessary, make sure to remove all of the paper in the Booklet tray before clearing a staple jam inside the saddle stitcher unit. • This procedure is necessary only if the optional Saddle Finisher-AE2 is attached. Open the front cover of the finisher. Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops.
Page 212 Pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Stapler Unit of the Saddle Stitcher Unit Pull out the staple cartridge containing the jammed staples, holding it by its left and right sides. On the staple case, push down Part A, and push up Part B.
Page 213 Remove any jammed staples, and return Part B to its original position. Return the staple cartridge to its original position. Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. Clearing Staple Jams 3-89...
Page 214 Gently push the saddle stitcher unit back into its original position. Close the front cover of the finisher. When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. When you have cleared the staple jam, be sure to manually reposition the staples in the saddle stitcher unit.
Page 215: List Of Error Messages
List of Error Messages This section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see e-Manual > Send/Fax, Network. Self-Diagnostic Display If the machine displays a self-diagnostic error message, follow the instructions on the touch panel display.
Page 216 Load LTR size paper. Cause The optimum paper size selected by the Automatic Paper Selection mode is not available in the machine. Remedy 1 Load the indicated paper size into the machine. If you press (Start) while this message is displayed, prints are made with the currently selected paper size.
Page 217 Remove the paper from the booklet tray. Cause Prints from the previous job remain in the Booklet tray of the optional Saddle Finisher-AE2. Remedy Remove the prints remaining in the Booklet tray. Printing automatically resumes. Replace toner cartridge. Cause Printing is not possible because the toner has run out. Remedy Replace the toner cartridge.
Page 218: List Of Error Codes Without Messages
Original scanning area (thin glass strip) is dirty. Cause The feeder's scanning area is dirty. Remedy Clean the feeder's scanning area. (See “Manual Feeder Cleaning, ” on p. 2-56.) This number has not been registered. Enter the number again. Cause The department ID and password you entered are not registered.
Page 219 # 099 Cause Copying/printing was interrupted. Remedy Try copying/printing again. # 701 Cause 1 The specified Department ID does not exist, or the password has changed. Remedy Enter the correct Department ID or password using (numeric keys) on the control panel, and try again.
Page 220 Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (See “Main Power and Control Panel Power, ” on p. 1- 14.)
Page 221 # 825 Cause 1 The Department ID and password set on the host machine do not match those registered in the remote copy printers. Remedy 1 Register your Department ID and password in the remote copy printers. Remedy 2 Use a remote copy printer in which your Department ID and password are registered. Cause 2 Reserved or current print jobs cannot be performed in the remote copy printer because the Department ID and password have been deleted, or the password has been changed.
Page 222 # 852 Cause An error occurred because the main power switch was turned OFF while a job was being processed. Remedy Check to see if the main power switch is turned ON. Try processing the job again, if necessary. (See “Main Power and Control Panel Power, ”...
Page 223 Device information could not be delivered because a language that the client machine cannot handle was included in the device information. Remedy Contact your local authorized Canon dealer. #856 Cause The job was canceled because there was not enough free space on the hard disk to store the temporary data.
Page 224 # 860 Cause 1 A paper jam occurred during printing. Remedy Try printing again. Cause 2 You tried to print on a transparency sheet not made for this machine. Remedy Load transparencies made for this machine into the machine and then try printing again. # 861 Cause An error occurred while processing PDL data or image data.
Page 225 # 863 Cause An error occurred while processing PDL data or image data. Remedy Check the settings, and try printing again. # 865 Cause A function related to performing jobs is restricted. Remedy Contact your System Manager. List of Error Messages 3-101...
Page 226: If Memory Becomes Full During Scanning
If Memory Becomes Full during Scanning If memory becomes full during the scanning of originals, the following screens appear on the touch panel display. The machine's memory can store approximately 8,200 pages of scanned images. Approximately 8,000 pages of that total is shared by the various functions, including the Copy, Print, and Mail Box functions. In addition, each function is guaranteed to be able to store the following number of pages: Copy: 100 pages...
Page 227 Details of each item are shown below. [Yes]: The pages scanned into memory are printed. When printing is complete, scan the remaining originals. [No]: The pages scanned into memory are not printed. [Another Function]: Select to use another function that is not being used (If the desired function is not displayed, press [ ] or [ ] to scroll to the desired function.) →...
Page 228 Details of each item are shown below. [Cancel]: The current job is canceled, and the display returns to the Basic Features screen. Scan the job again when the current job is complete. [Another Function]: Select to use another function that is not being used (If the desired function is not displayed, press [ ] or [ ] to scroll to the desired function.) →...
Page 229: Service Call Message
If a malfunction occurs and the machine cannot operate normally, a screen like the one shown below is displayed. Follow the instructions that appear on the touch panel display. Contacting Your Local Authorized Canon Dealer If a message like the one shown below appears, follow the procedure described below.
Page 230 Turn the main power switch OFF. ☐ Remove the power plug from the power outlet. When you contact your local authorized Canon dealer, have the following information available: Product name Details of the malfunction The error code displayed on the touch panel display...
Page 231: Setting The Limited Functions Mode From The Service Call Message Screen
Setting the Limited Functions Mode from the Service Call Message Screen If the Service Call Message screen appears indicating a malfunction of a Finisher mode, you can clear it by turning the Limited Functions Mode 'On' to temporarily limit the use of the finishing modes. However, after the Limited Functions Mode is deactivated, the Service Call Message screen may appear again, unless the cause of the malfunction is removed.
Page 232 Press [Yes]. A message prompting you press [Shutdown] and to turn the main power switch back ON appears. Press [Shutdown] to turn the main power switch OFF. After the machine shuts down, the control power switch automatically turns OFF and the main power switch of machine automatically switches to OFF ("...
Page 233: When The Power Does Not Turn On
If you cannot operate the machine, even though the main power switch and the control panel power switch are both turned ON, always check that the breaker is not in the OFF position. If the breaker is in the OFF position, contact your local authorized Canon dealer without turning the breaker back ON.
Page 234: Printer/Fax Driver Troubleshooting
Printer/Fax Driver Troubleshooting See the "Troubleshooting" in the driver help to resolve problems when using the printer driver or fax driver for Windows. In this section, screens for the printer driver are used. Printer/Fax Driver Troubleshooting 3-110...
Page 235 Appendix This chapter provides the specifications of the main unit, optional equipment, and other useful information. Sample Reports................... . 4-2 Copy Log List .
Page 236: Sample Reports
Sample Reports The fax numbers and addresses used in these sample reports are fictitious. Copy Log List The copy log list contains information about past copy jobs. You can print a copy log list from the System Monitor screen. (See e-Manual > What This Machine Can Do) DEPT.
Page 237: Print Log List
SHEET x COPIES Prints the number of pages in each copy set and the number of sets made. DEVICE NAME Prints the name of the device that performed the copy. Prints "LOCAL COPY" if the copy job was performed on this machine, "CASCADE COPY" if the job was a cascade copy job, or the name of the output destination if the job was a remote copy job.
Page 238: Device Information Delivery Destination List
TIME Prints the date and time (in 24-hour notation) when a print job was completed. JOB NAME Prints the name of the printed document, or the type of print job. USER Prints the name of the user who sent the print job to the machine. SHEET x COPIE Prints the number of pages in each copy set and the number of sets made.
Page 239: Device Information Communication Log Report
DEST. RECEIVABLE DATA The data receivable at the registered destinations is printed. AUTO DELIVERY "On" is printed if Auto Delivery Settings in Transmitting Settings in Device Information Delivery Settings in System Settings (from the Additional Functions screen) are set for the registered destination. "Off" is printed if Auto Delivery Settings are not set for the registered destination.
Page 240: Send Job List
TYPE Displays whether the device information was delivered or received. TO/FROM Prints the delivery destination if the device information was delivered. Prints the delivery source if the device information was received. DATA CONTENT Prints the device information that was delivered/received. RESULT Prints "OK"...
Page 241 DESTINATION ADDRESS The address of the recipient is printed. DESTINATION ID The name of the recipient is printed. JOB NO. The four digit number, that is automatically assigned when the document is accepted for sending, is printed. MODE The type and mode of transmission are printed. Transmission type: Send (TX) Mode of transmission:...
Page 242: Send Tx Report/Send Error Tx Report
Send TX Report/Send Error TX Report The Send TX Report is a printed report that informs you of whether a send job has been successfully delivered to its destination. A Send TX Report can be set to print automatically after each job is sent, or only when there are transmission errors.
Page 243: Fax Tx Report/Fax Error Tx Report
SEND DOCUMENT NAME The name given to the document when the send settings were specified is printed. TX/RX INCOMPLETE If the transmission has been interrupted, the name and address of the destination are printed. TRANSACTION OK If the transmission completed successfully, the name and address of the destination are printed. ERROR If a sending error occurs, the name and address of the destination are printed.
Page 244 REPORT NAME When the document transmission is completed successfully, a Fax TX Report is printed. When a send error occurs, a Fax Error TX Report is printed. MESSAGE A message describing the transmission result is printed. JOB NO. The four digit number, that is automatically assigned when the document is accepted for sending, is printed. DEPT.
Page 245: Fax Multi Tx Report
Fax Multi TX Report This report is used to check whether documents were sent successfully to the intended destinations when a sequential broadcast transmission was performed. If a sequential broadcast transmission is performed when Fax TX Report is set to 'On' , a Fax Multi TX Report is printed automatically.
Page 246: Fax Rx Report
Fax RX Report This report is used to check if documents were received successfully by this machine. You can set whether to automatically print a Fax RX Report. (See e-Manual > Send/Fax.) This mode is available only if the optional FAX Board is installed. MESSAGE A message describing the reception result is printed.
Page 247: Confidential Fax Inbox Rx Report
ST. TIME (Start Time) The date and time (in 24-hour notation) at which the document started to be received are printed. USAGE T The time taken (in minutes and seconds) to receive the document from start to finish is printed. PGS.
Page 248 JOB NO. The four digit number, that is automatically assigned when the document is accepted for receiving, is printed. DESTINATION ADDRESS The fax number of the sender is printed, up to the first 20 digits. PSWD/SUBADDRESS A subaddress is printed if specified. The password is not printed to maintain security. DESTINATION ID The name of the sender is printed.
Page 249: Activity Report
Activity Report This report is a list which enables you to check the results of all sending and receiving transactions. An Activity Report can be printed either automatically or manually. An Activity Report is automatically printed when either the number of communication results reaches 100, or a specified time is reached.
Page 250 ST. TIME (Start Time) The date and time (in 24-hour notation) at which the document started to be transmitted or received are printed. An asterisk (*) indicates a job that has already been printed. If SSO-H is set as the login service, the user name used for login is printed below the start time.
Page 251: Fax Activity Report
RESULT "OK," "NG," or "- -," and the transmission time are printed. If the documents have been received successfully by the recipient, "OK" is printed. If a sending error occurs, "NG" (No Good) is printed, and the error code is printed on the second line. When sending is successful, but it is not confirmed whether the e-mail message or I-fax, or the file that you sent to an imageWARE Document Manager folder, was actually delivered, "--"...
Page 252 DEPT. ID If Department ID Management is set, the Department ID is printed. Transmission logs are listed according to the Department ID. ST. TIME (Start Time) The date and time (in 24-hour notation) at which the document started to be transmitted or received are printed.
Page 253: Forwarding Conditions List
RESULT "OK" or "NG" and the transmission time are printed. If the documents have been successfully sent to the recipient, "OK" is printed. If a sending error occurred, the page number in which the error occurred and the error code number are printed.
Page 254: Registered Ldap Server List
Registered LDAP Server List You can print the registered LDAP server settings. (See e-Manual > Send/Fax.) Sample Reports 4-20...
Page 255: Address Book List
Address Book List You can print the contents of the Address Book (subaddress books 1 to 10 or one-touch buttons). Manually print the list of the selected Address Book whenever necessary. (See e-Manual > Send/Fax.) • If the optional Color Universal Send Kit (standard-equipped for the imageRUNNER 3245i/3235i) is activated, the details of e-mail, I-fax, file server, and group destinations are printed.
Page 256 DESTINATION ADDRESS • If the Class is "FTP," "SMB," "IPX," or "WebDAV" (file server): • The host name is printed on the first line, and the folder path on the second line. • If the Class is "BOX": • The number of the User Inbox is printed. •...
Page 257: User's Data List
User’s Data List The User's Data List prints out the Send Settings made in Communications Settings, Report Settings, and System Settings (from the Additional Functions screen). Manually print the User's Data List whenever necessary. (See e-Manual > Send/Fax.) Sample Reports 4-23...
Page 258 Sample Reports 4-24...
Page 259: System Information
Application ID/System Application Name : 0906ebfc-d39e-4149-9cc5-3caa528fcd03 Application Version : 2.0.0 Status : Active Installed on : Thu Apr 14 15:53:24 GMT+09:00 2005 Vendor : Canon Inc. License Status : Unnecessary Maximum Memory Usage : 220 Registered Service : com.canon.meap.service.portalservice.PortalService MEAP Contents Prints the MEAP version.
Page 260 Status Prints the status of the application. • Installed: The application has been installed successfully. • Active: The application is running. • Stopped: The application is idle. Installed on Prints the date and time the application was installed. Vendor Prints the name of the application vendor. License Status Prints the license status.
Page 261 License Expires After Prints the expiration date of the license. If License Status shows "Unnecessary" as its value, the expiration date is not printed. License Upper Limit Prints the upper license limit for each counter. If License Status shows "Unnecessary" as its value, the upper license limit is not printed.
Page 262: Number Of Enterable Characters And Capacity Of Various Functions
Number of Enterable Characters and Capacity of Various Functions Number of Enterable Characters Additional Functions Form Name 24 characters maximum Common Settings Register Form for Form Composition Characters 32 characters maximum Register Characters for Page No./Watermark System Manager Settings System Manager 32 characters maximum System Settings E-mail Address...
Page 263 Additional Functions Name 24 characters maximum Address Book Settings E-mail One-touch Button Name* 12 characters maximum E-mail Address 128 characters maximum Name 24 characters maximum I-Fax One-touch Button Name* 12 characters maximum I-Fax Address 128 characters maximum Standard Field 1 40 characters maximum Standard Field 2 16 characters maximum...
Page 264 Copy Functions Register Name 10 characters maximum Color Balance Register Name 10 characters maximum Mode Memory Mail Box Functions 24 characters maximum Document Name Register Name 10 characters maximum Mode Memory Register Name 10 characters maximum Color Balance Sending Functions Register Name (8 characters maximum)x2 Scanning Mode...
Page 265: Capacity Of Various Functions
Capacity of Various Functions Additional Functions System Manager Settings System Manager ID 7 digits maximum System Settings System Password 7 digits maximum Dept. ID 7 digits maximum Dept. ID Management Password 7 digits maximum Page Limits 0-999999 Communications Settings Memory Memory 7 digits RX Inbox...
Page 266 Copy Functions Number of Keys Color Balance Number of Keys Mode Memory Number of Jobs 10 jobs Reserving Copy Jobs Mail Box Functions Number of Keys Color Balance Number of Keys Mode Memory Number of Jobs 32 jobs Reserving Print Jobs Number of Documents 32 documents maximum Sending Documents...
Page 267: Relationship Between Original Orientation And Preprinted Paper Output Chart
Relationship between Original Orientation and Preprinted Paper Output Chart Please use this chart when printing on preprinted paper (i.e., paper with logos or letterheads). If you want to copy on the back side of preprinted paper, place the side you want to copy on: face up when using a paper drawer face down when using the stack bypass or the optional Paper Deck-Q1 If You Want to Set Right Side Stapling:...
Page 268 If You Want to Set Left Side Stapling: Corner: Top Left Staple Corner: Top Left Corner: Top Left Corner: Top Left Double: Left Position Double: Left Double: Top Double: Left Output Example Original/ Paper Orientation, Settings 11"x17", LGL, LTRR 11"x17", LGL, LTRR Orientation in paper drawer Preprinted side:...
Page 269 If You Do Not Want to Set the Staple Mode: Output Example Original/ Paper Orientation, 11"x17", LGL 11"x17", LGL Settings Orientation in paper drawer Preprinted side: Face up Orientation in stack bypass/paper deck Preprinted side: Face down Orientation on the platen glass Original side: Face down Orientation in...
Page 270: Index
Index Edit pen, 1-13 Error indicator, 1-13 Activity Report, 4-15 Error messages Additional Functions key, 1-13 Error codes without messages, 3-94 Address Book List, 4-21 Self-diagnostic display, 3-91 Breaker Fax Activity Report, 4-17 About the breaker, 1-11 Fax Multi TX Report, 4-11 Periodic inspection, xxxi Fax RX Report, 4-12 Periodic inspection check sheet, xxxiv...
Page 271 Printer/Fax Driver Troubleshooting, 3-110 Printing, definition, xi Print log list, 4-3 Keys used in this manual, ix Processing/Data indicator, 1-13 Laser safety, xiv Registered LDAP Server List, 4-20 Legal notices Relationship between original orientation and preprinted Copyright, xv Disclaimers, xvi paper output chart, 4-33 Laser safety, xiv Legal limitations on the usage of your product and the...
Page 272 Test button, 1-11 Toner cartridge About the toner cartridge, 2-63 Replacing, 2-49 Touch panel display About the touch panel display, 1-13 Trademarks, x Troubleshooting Clearing paper jams, 3-3 Error messages, 3-91 Memory full, 3-102 Printer/Fax Driver Troubleshooting, 3-110 Reducing the frequency of paper jams, 3-2 Service call message, 3-105 When the power does not turn ON, 3-109 User’s Data List, 4-23...
Page 274 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

This manual is also suitable for:

3245i 3235 Imagerunner 3245 Imagerunner 3245i Imagerunner 3235i 3230 ... Show all

Canon 3245 Troubleshooting Manual

Troubleshooting

Preface

How to Use this Manual

Operations and Terms Used in this Manual

Legal Notices

Important Safety Instructions

Periodic Inspection of the Breaker

Check Sheet for the Periodic Inspection of the Breaker

Chapter 1 Before You Start Using this Machine

Installation Location and Handling

Backing up Data

Parts and Their Functions

Main Power and Control Panel Power

Chapter 2 Routine Maintenance

Paper Drawers

Paper Deck-Q1 (Optional)

Envelope Feeder Attachment-C2 (Optional)

Feeder (DADF-U1) (Optional)

Finisher-S1/Puncher Unit-R1 (Optional)

Finisher-Ae1/Saddle Finisher-Ae2/Puncher Unit-M1 (Optional)

Replacing the Toner Cartridge

Routine Cleaning

Consumables

Reducing the Frequency of Paper Jams

Clearing Paper Jams

Clearing Staple Jams

List of Error Messages

If Memory Becomes Full During Scanning

Service Call Message

When the Power Does Not Turn on

Chapter 3 Printer/Fax Driver Troubleshooting

Chapter 4 Appendix

Sample Reports

Number of Enterable Characters and Capacity of Various Functions

Relationship between Original Orientation and Preprinted Paper Output Chart

Index

Quick Links

Troubleshooting

Related Manuals for Canon 3245

Summary of Contents for Canon 3245

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Table of Contents