Image Quality Raps; Iq1 Iot Image Quality Entry Rap; Iq2 Iit Image Quality Entry Rap - Xerox WorkCentre 5021 Service Documentation

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IQ1 IOT Image Quality Entry RAP

Initial Actions
Determine whether the image quality problem occurs in Copy Mode or Printer Mode. If the
problem occurs in Copy Mode, go to
[IQ2
Procedure
Determine the image quality problem and go to the relevant RAP.
Image Quality
Problem
Low Image Density
Overall low density of images.
Wrinkled Image
The printed paper is creased, folded or torn.
Residual Image
Ghost images appear on the paper. Parts of the previ-
(Ghosting)
ous page or current page appear as ghost images on
the paper.
Background
The whole page or part of the page is contaminated by
toner. The contamination appears as very light grayish
color.
Deletion
Part of the image is missing.
Skew/Misregistra-
Printed images are not parallel to the edges of the
tion
paper.
Process Direction
Black lines or blank areas running along the paper in
Bands, Streaks, and
vertical direction.
Smears
Unfused Copy/Toner
Printed images are not properly fused onto the paper.
Offset
When rubbed, the image comes off easily.
Repeating Bands,
Black lines or blank areas running along the paper in
Streaks, Spots, and
h.orizontal direction.
Smear
Mottle
Uneven printed image density.
Spots
Toner spots and blank areas are spread irregularly over
the whole page.
Black Prints
Paper is printed completely black.
Blank Image
Paper is printed completely white.
Initial Issue
WorkCentre 5021/5019
IIT Image Quality Entry RAP].
Table 1
Symptoms
IQ3
IQ4
IQ5
IQ6
IQ7
IQ8
IQ9
IQ10
IQ11
IQ12
IQ13
IQ14
IQ15

IQ2 IIT Image Quality Entry RAP

Initial Actions
Clean the Platen Glass.
Clean the mirrors and lens with lint-free cloth.
Procedure
Determine the image quality problem and go to the relevant RAP.
RAP
Image Quality
Problem
RAP
Low Image Density Overall low density of images.
RAP
Background
The whole page or part of the page is contaminated by
RAP
toner. The contamination appears as very light grayish
color.
Process Direction
Black lines or blank areas running along the paper in
RAP
Bands, Streaks, and
vertical direction.
Smears
Repeating Bands,
Black lines or blank areas running along the paper in
RAP
Streaks, Spots, and
h.orizontal direction.
RAP
Smear
Spots
Toner spots and blank areas are spread irregularly over
RAP
the whole page.
Black Prints
Paper is printed completely black.
RAP
RAP
RAP
RAP
RAP
RAP
08/2012
3-5
Table 1
Symptoms
IQ3
IQ6
IQ9
IQ11
IQ13
IQ14
Image Quality
IQ1, IQ2
RAP
RAP
RAP
RAP
RAP
RAP
RAP

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