Xerox WorkCentre 5687 Series Service Manual page 972

Table 4 Status messages S to W
Status
UI Message Code Reason for Message
The Fax service is initialis- 20-544 Basic Fax card restarts
ing. Please wait.
The fuser is warming up. 10-505 Fuser not at temperature
Printing may be delayed
The network controller is 16-502 When ever the network control-
about to be reset ler detects that a platform reset
is about to occur
The ROS motor has failure. 06-520 ROS motor failed.
Switch the machine off,
wait 1 minute, then switch
on the machine again. If
the fault persists call for
assistance or press Close
to use other services.
The User Interface is not 02-530 Fault detected at UI. Local UI
available. Please call for needs service
assistance
There is a problem with at 02-534 Machine not achieved stable
least one machine service. state five minutes from power
Please switch the machine on
off then on again. If this
does not solve the problem,
switch the machine off and
call for assistance
There is a problem with at 02-535 All services that the UI is wait-
least one machine service. ing for in the registry do not
Please switch the machine appear even though the Image
off then on again. If this processing / UI sync occurred
does not solve the problem,
switch the machine off and
call for assistance
There is a problem with at 02-536 All services that the UI is wait-
least one machine service. ing for do not appear in the reg-
Please switch the machine istry
off then on again. If this
does not solve the problem,
switch the machine off and
call for assistance
Token Ring functions are 16-592 Network controller - Token Ring
not available. Please notify TCP / IP port connectivity failed
machine administrator
Status Indicator RAPs
OF4b
Reference / Action UI Message
User clears or time- Toner cartridge nearly
out. Install a new com- empty. Ensure you have a
pact flash, PL 20.10 replacement cartridge
Item 3
Perform 10-322, 10-
324, 10-325, 10-330,
10-370 RAP Toner control failure
When the network
controller reset is initi-
ated Toner control sensor failure 09-598 Toner control sensor failure.
Perform 06-020 RAP
Tray 1 empty, please reload 07-511
Tray 1 is low on paper
Tray 1 is out of service,
please use a different tray
Perform 02-320, 02-
Tray 2 empty, please reload 07-512 Tray 2 paper present sensor
380 RAP
Tray 2 is low on paper
Perform 02-390, 02-
Tray 2 is out of service,
391, 02-704, 02-
please use a different tray
706RAP
Tray 3 empty, please reload 07-513 Tray 3 paper present sensor
Tray 3 is lifting
Tray 3 is low on paper
Perform 02-390, 02-
391, 02-704, 02-706
RAP
Tray 3 is out of service,
please use a different tray
Tray 3 and 4 are unavail-
able. Please call for assis-
Perform 02-390, 02-
tance.
391, 02-704, 02-
Tray 4 empty, please reload 07-514 Tray 4 paper present sensor
706RAP
Tray 4 is lifting
Tray 4 is low on paper
Connectivity fix and
switch off the machine
then switch on the
Tray 4 is out of service,
machine, GP 14.
please use a different tray
August 2007
2-780
Table 4 Status messages S to W
Status
Code Reason for Message Reference / Action
09-599 When less than X days pre- Order a new toner
dicted until toner cartridge end cartridge, PL 9.15
of life Item 4.
Or cleared when 02-
560 status code is
raised.
09-597 Toner concentration process Perform 09-360, 09-
control failure. 361, 09-362, 09-363
RAP
Perform 09-360, 09-
361, 09-362, 09-363
RAP
Tray 1 paper present sensor Perform 07A RAP
detects no paper in tray
07-531 Tray 1 paper low Perform 07A RAP
07-541 Tray 1 out of service. Perform 07F RAP
Perform 07A RAP
detects no paper in tray
07-532 Tray 2 paper low Perform 07A RAP
07-542 Tray 2 out of service. Perform 07F RAP
Perform 07E RAP
detects no paper in tray
07-550 Tray 3 is lifting. Perform 07-355 RAP
07-533 Tray 3 paper low IOT microprocessor
detects Tray 3 paper
level at 25%. Perform
07B RAP
07-543 Tray 3 elevate top sensor does Perform 07-355 RAP
not turn on within 7 seconds
after elevator motor on.
03-552 IOT microprocessor to HCF Perform 03-359, 03-
communication error. Fault 03- 407 RAP
359 raised
Perform 07E RAP
detects no paper in tray
07-560 Tray 4 is lifting Perform 07-360 RAP
07-534 Tray 4 paper low IOT microprocessor
detects Tray 4 paper
level at 25%. Perform
07B RAP
07-544 Tray 4 elevate top sensor does Perform 07-360 RAP
not turn on within 7 seconds
after elevator motor on
WorkCentre 5687 Family