Stapling Failure Rap - Xerox WorkCentre 5687 Series Service Manual

11-364-130, 11-370-130 Stapling Failure RAP

11-364-130 Staples in the staple head are not primed.
11-370-130 The stapling unit is not at the home position.
NOTE: The stapling head automatically pre-forms the first few staples at the front of the car-
tridge. It is then primed, ready for stapling.
Initial Actions
If stapling has failed, make the following checks:
• The staple cartridge has staples in it and is correctly installed in the staple head.
• The leading staples in the staple head have been primed.
• Check that the sheets of staples in the cartridge are feeding one at a time. If staple sheets
overlap, they will jam in the cartridge. If necessary, install a new staple cartridge, PL 26.10
Item 11.
Procedure
Figure 1. Check that staple head unit 1 is correctly installed.
NOTE: The sensors Q11-360, Q11-362, Q11-363 and Q11-364 are integral to the staple head
unit and although they can be checked they are not separately spared.
Go to Flag 1. +5V is available at PJ459 between pins 5 and 6, also between pins 10 and 6
on staple head unit 1.
Y N
Check the wiring between PJ459 and P/J414. The wiring is good.
Y N
Repair the wiring.
Install a new carriage PWB, PL 11.46 Item 5.
Enter dC330, code 11-360 to monitor Q11-360. Stack the code 11-050 to cycle the staple
head. The display changes.
Y N
Go to Flag 4. While code 11-050 is running, check for a change in signal level at P/J423
pin 4. The signal level changes.
Y N
Check the wiring between P/J423 pin 4 and the staple head unit. Check also for con-
tinuity on the carriage PWB between P/J411 pin 4 and P/J414 pin 9. The wiring is
good.
Y N
Repair the wiring or install a new carriage PWB, PL 11.46 Item 5.
Install a new staple head 1 unit, PL 11.46 Item 4.
Install a new HCSS PWB, PL 11.56 Item 5.
Enter dC330, code 11-361. Actuate the SH1 paper sensor, Q11-361. The display changes.
Y N
Go to Flag 2. Check Q11-361.
A
Status Indicator RAPs
11-364-130, 11-370-130
A
Refer to:
• GP 11, How to Check a Sensor.
• P/J405, Carriage PWB.
• 11C-130 HCSS Power Distribution RAP.
Install new components as necessary:
• Carriage PWB, PL 11.46 Item 5.
• SH1 paper sensor, PL 11.46 Item 8.
Enter dC330, code 11-362. Remove then reinstall the staple cartridge to actuate the SH1 low
staples sensor, Q11-362. The display changes.
Y N
Go to Flag 1. Check for a change in signal level at P/J414 pin 7 when Q11-362 is being
actuated. The signal level changes.
Y N
Check the wiring between P/J414 pin 7 and the staple head unit. The
good.
Y N
Repair the wiring.
Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS
PWB. The wiring is good.
Y N
Repair the wiring.
Install new components as necessary:
• Carriage PWB, PL 11.46 Item 5.
• HCSS PWB, PL 11.56 Item 5.
• Staple head 1 unit, PL 11.46 Item 4.
Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB.
The wiring is good.
Y N
Repair the wiring.
Install new components as necessary:
• Carriage PWB, PL 11.46 Item 5.
• HCSS PWB, PL 11.56 Item 5.
Enter dC330, code 11-363. Remove then reinstall the staple cartridge to actuate the SH1 car-
tridge sensor, Q11-363. The display changes.
Y N
Check for a change in signal level at P/J414 pin 8 when Q11-363 is being actuated. The
signal level changes.
Y N
Check the wiring between P/J414 pin 8 and the staple head unit. The
good.
Y N
Repair the wiring.
B C D
August 2007
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wiring is
wiring is
WorkCentre 5687 Family