Xerox WorkCentre 5687 Series Service Manual page 932

Table 2 02-5XX Status codes
Status
Code UI Message Reason for Message
02-532 Local interface problem Fault declared. UI software
detected. Please switch error. Fault 02-320 called dur-
the machine off and on ing power on sequence
again
02-533 Not all configurable ser- Machine not achieved stable
vices have achieved a sta- state five minutes from power
ble state on
02-534 There is a problem with at Machine not achieved stable
least one machine service. state five minutes from power
Please switch the machine on
off then on again. If this
does not solve the prob-
lem, switch the machine
off and call for assistance
02-535 There is a problem with at All services that the UI is wait-
least one machine service. ing for in the registry do not
Please switch the machine appear even though the
off then on again. If this Image processing / UI sync
does not solve the prob- occurred
lem, switch the machine
off and call for assistance
02-536 There is a problem with at All services that the UI is wait-
least one machine service. ing for do not appear in the
Please switch the machine registry
off then on again. If this
does not solve the prob-
lem, switch the machine
off and call for assistance
02-540 Installation procedure is System Manager install phase
not complete. Please com- not set to IpinstallComplete or
plete installation, then DC Platform Manager install
switch the machine off phase not set to IpinstallCom-
then on again plete
02-550 Auto Configuration is dis- System manager auto-config-
abled. Please re-enable uration NVM set to disable
this feature before pro-
ceeding
02-560 Remove Reorder Toner Set by the user interface when
Cartridge the user enters *33 code to
remove the Reorder Notifica-
tion message when the Toner
Cartridge is replaced.
02-561 Unable to access the dis- Display list retrieval has failed Select the list again.
play list. Please select
'OK' and then attempt your
selection again
Status Indicator RAPs
OF4a
Reference / Action
Status
Perform 02-320, 02-380
Code UI Message
RAP
03-500 Printing and scanning are
unavailable. Please call
for assistance
Perform 02-390, 02-391,
02-704, 02-706 RAP 03-501 Please wait. The system
software and the network
controller are about to be
Perform 02-390, 02-391,
reset from a remote client.
02-704, 02-706 RAP
The reset may take sev-
eral minutes. Any jobs
currently being marked
will be cancelled
03-502 Sip FireWire card not sup-
ported
Perform 02-390, 02-391,
02-704, 02-706 RAP
03-503 Fax card not supported
Perform 02-390, 02-391, 03-504 No message
02-704, 02-706 RAP
03-505 Unsupported scanner
detected
Complete install proce-
dure
03-506 -
03-510 Please check the output
Perform 02-390, 02-391,
bin for blank and partially
02-704, 02-706 RAP
imaged sheets and dis-
card them
Cleared by the user
interface once Status
09-599 is cleared.
Switch the machine off
and on, GP 14. If neces-
sary, perform 16A
August 2007
2-740
Table 3 03-5XX Status codes
Reason for Message Reference / Action
Voltage not present on +24V Perform 03-480 RAP
rail monitored by IOT
prtgeneralReset MIB object on No action, system auto-
the network controller is set to matically reboots which
a value of powerCycleReset(4) eliminates the request
for reboot state
SIP FireWire card vendor and Perform 03-340, 03-416
device ID not in list of sup- RAP
ported FireWire cards
The Fax card capabilities Perform 03-336 RAP
reported to the SIP are not suf-
ficient to function adequately in
the system, (e.g. sleep mode
not supported).
The network controller will sim- Clears when the system
ulate this status when the sys- is put back on line
tem is taken offline
Scanner software no longer Switch off machine and
supported switch on machine, GP
14. Check software sta-
tus and upgrade where
necessary
This status is raised while Clears when the report
auditron copy activity report is has printed
printed
Paper is delivered to the out- Perform 03-423, 424,
put and a video complete has 433, 434, 821, 822,
not been received by the 831, 832 RAP
image processor
WorkCentre 5687 Family