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Xerox WorkCentre 7800 series User Manual

Workcentre 7800 series
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Xerox WorkCentre 7800 Series
Multifunction Printer
Imprimante multifonction
Xerox
WorkCentre
®

User Guide

Guide d'utilisation
Italiano
Guida per l'utente
Deutsch
Benutzerhandbuch
Español
Guía del usuario
Português
Guia do usuário
Nederlands
Gebruikershandleiding
Svenska
Användarhandbok
Dansk
Betjeningsvejledning
Suomi
Käyttöopas
Norsk
Brukerhåndbok
Русский
Руководство пользователя
7800 Series
®
Čeština
Uživatelská příručka
Polski
Przewodnik użytkownika
Magyar
Felhasználói útmutató
Türkçe
Kullanıcı Kılavuzu
Ελληνικά
Εγχειρίδιο χρήστη
Română
Ghid de Utilizare
Català
Manual d 'usuari

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  Summary of Contents for Xerox WorkCentre 7800 series

  • Page 1: Xerox Workcentre

    Xerox WorkCentre 7800 Series Multifunction Printer Imprimante multifonction Xerox WorkCentre 7800 Series ® ® User Guide Guide d'utilisation Italiano Svenska Användarhandbok Čeština Uživatelská příručka Română Ghid de Utilizare Guida per l’utente Deutsch Dansk Betjeningsvejledning Polski Przewodnik użytkownika Català Manual d 'usuari...
  • Page 2 © 2013 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
  • Page 3: Table Of Contents

    Automatic Data Collection ........................... 32 Billing and Usage Information ........................... 32 More Information ................................33 Welcome Center ................................ 34 Installation and Setup Installation and Setup Overview ..........................36 Physically Connecting the Printer to the Network ..................36 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 4 Glossy Cardstock ............................... 69 Transparencies ................................70 Printing Printing Overview ................................72 Selecting Printing Options............................. 73 Print Driver Help ................................ 73 Windows Printing Options ............................ 74 Macintosh Printing Options ..........................75 Managing Jobs................................... 77 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 5 Output Format Settings ............................110 ID Card Copying ..............................117 Advanced Copying ..............................121 Scanning Basic Scanning ................................. 124 Document Glass ..............................125 Document Feeder ..............................125 Scanning to a Folder ..............................126 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 6 Cleaning the Document Glass and Document Cover ................171 Cleaning the Document Feed Rollers ......................172 Cleaning the Second-Side Scanning Lens Assembly ................173 Cleaning the Printer Exterior ..........................175 Cleaning the Printer Interior ..........................176 Routine Maintenance ..............................178 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 7 Controlling Print Quality ............................255 Troubleshooting Print-Quality Problems ....................... 258 Copy and Scan Problems ............................. 263 Fax Problems..................................264 Problems Sending Faxes ............................264 Problems Receiving Faxes ........................... 266 Getting Help ..................................267 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 8 United States ................................290 Canada ..................................292 Other Countries ............................... 292 Fax Regulations ................................293 United States ................................293 Canada ..................................295 European Union ..............................295 New Zealand ................................296 Product Safety Certification ............................297 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 9 European Union ................................302 Domestic/Household Environment ......................... 302 Professional/Business Environment ........................ 302 Collection and Disposal of Equipment and Batteries ................303 Battery Symbol Note ............................. 303 Battery Removal ..............................303 Other Countries ................................304 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 11: Safety

    Environmental, Health, and Safety Contact Information .................. 19 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. WorkCentre 7800 Series Multifunction Printer...
  • Page 12: Notices And Safety

    ® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
  • Page 13: Electrical Safety

    ® The safety and environment testing and performance of this product have been verified using Xerox materials only. Note: Unauthorized alterations, which can include the addition of new functions or connection of external devices, can affect the product certification.
  • Page 14: Emergency Turn Off

    Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
  • Page 15: Operational Safety

    Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove the protective covers. • Ensure that the rear right cover is attached. Open this cover when connecting an interface cable. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 16: Printer Supplies

    Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 17: Maintenance Safety

    • Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 18: Printer Symbols

    Do not expose the drum cartridge to light for more than 10 minutes. Do not touch the drum cartridge. Hot surface. Wait the indicated time before handling. Warning: Moving parts. Use caution to avoid personal injury. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 19: Environmental, Health, And Safety Contact Information

    Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
  • Page 21: Features

    Features This chapter includes: • Parts of the Printer................................22 • Information Pages ................................28 • Administration Features ..............................29 • More Information ................................33 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 22: Parts Of The Printer

    Left Tray USB Port Document Cover Document Glass Control Panel Center Output Tray Center Bottom Tray 10. Secondary Power Switch 11. Front Door 12. Tray 1 and optional Trays 2–4 13. Locking Casters WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 23: Left Rear View

    Ensure that the rear right cover is attached. Open this cover when connecting an interface cable. Internal Components Second Bias Transfer Roller Fuser Assembly Drum Cartridge Release Lever Toner Cartridges Main Power Switch Transfer Belt Cleaner Waste Container Drum Cartridges Drum Cartridge Cover WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 24: Document Feeder

    Provides access to information pages. • Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings. • Connects to a USB Flash drive for scan and print access. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 25: Integrated Office Finisher

    16. C (clear) deletes numeric values or the last digit entered using the alphanumeric keys. 17. Dial Pause inserts a pause in a telephone number when transmitting a fax. Integrated Office Finisher Staple Cartridge Center Tray Finisher Front Door Integrated Office Finisher Finisher Top Cover WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 26: Office Finisher Lx

    Hole Punch Unit (optional) 10. Right Tray Center Tray 11. Creaser Unit (optional) Right Tray Attachment 12. Staple Cartridge Booklet Maker (optional) 13. Finisher Front Cover Booklet Maker Side Cover (optional) 14. Office Finisher LX WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 27: Professional Finisher

    WEP, WPA, WPA2, and 802.1X standard port-based network access control. ® The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox printers. The wireless network adapter also supports printers that include network scan and fax features.
  • Page 28: Information Pages

    Printing the Configuration Report At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages > Configuration Report > Print. Touch Close after the report prints. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 29: Administration Features

    Automatic Data Collection .............................. 32 • Billing and Usage Information ............................32 For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer.
  • Page 30 The administrator can also generate reports listing usage data for individual users and groups. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. Logging In Logging in is the process by which you identify yourself to the printer for authentication.
  • Page 31: Centreware Internet Services

    For details, see the Help in CentreWare Internet Services or the System Administrator Guide. Accessing CentreWare Internet Services At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 32: Finding The Ip Address Of The Printer

    Xerox cannot read, view, or download the content of your documents residing on or passing through your printer or any of your information management systems.
  • Page 33: More Information

    A resource for tools and information, including www.xerox.com/office/businessresourcecenter. interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts. Printer registration www.xerox.com/office/register. ® Xerox Direct online store www.direct.xerox.com/ WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 34: Welcome Center

    The name and location of your company. Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
  • Page 35: Installation And Setup

    This chapter includes: • Installation and Setup Overview ........................... 36 • Modifying General Settings ............................. 40 • Installing the Software ..............................42 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/WC780Xdocs. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 36: Installation And Setup Overview

    Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.
  • Page 37: Turning The Printer On And Off

    • Do not plug or unplug the power cord while the power switch is in the On position. To turn on the printer: Open the front door. Turn on the main power switch. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 38: Initial Printer Setup

    Make sure that the printer is set up before installing the printer software. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 39: Usb Cover

    USB port, the port is still active. For details on enabling or disabling USB ports, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. You can find the USB cover and installation instructions in the compartment inside of tray 1.
  • Page 40: Modifying General Settings

    Standby Mode uses more energy, but wakes faster than Energy Saver Mode. Under From Energy Saver Mode to Sleep Mode, to set the time in minutes, touch the arrow buttons. Energy Saver Mode uses more energy, but wakes faster than Sleep Mode. Touch Save. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 41: Setting The Date And Time At The Control Panel

    The date and time are set automatically through Network Time Protocol (NTP). To modify these settings, go to the Properties tab in CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled). Touch Save. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 42: Installing The Software

    Installing Drivers and Utilities for Windows ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
  • Page 43: Installing Drivers And Utilities For Macintosh Os X Version 10.5 And Later

    Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ® ® To access all the features of your printer, install the Xerox print driver and the Xerox scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
  • Page 44: Installing Drivers And Utilities For Unix And Linux

    Services for UNIX Systems is a two part installation process. It requires the installation of a ® ® Xerox Services for UNIX Systems code package and a printer support package. The Xerox Services for UNIX Systems code package must be installed before installing the printer support package. Note: You must have root or superuser privileges to perform the UNIX print driver installation on your computer.
  • Page 45: Other Drivers

    Installation and Setup ® Repeat steps a and b, then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download. To begin downloading, click the Start button.
  • Page 47: Paper And Media

    Paper and Media This chapter includes: • Supported Paper ................................... 48 • Loading Paper ..................................53 • Printing on Special Paper ..............................63 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 48: Supported Paper

    Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Recommended Media A list of paper and media recommended for your printer is available at: •...
  • Page 49: Paper That Can Damage Your Printer

    Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does ® not cover damage caused by using unsupported paper or special media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your Xerox representative for details.
  • Page 50: Supported Paper Types And Weights

    Trays 3 and 4 of the A4 (210 x 297 mm) Executive (7.25 x 10.5 in.) High-Capacity Tandem Tray JIS B5 (182 x 257 mm) Letter (8.5 x 11 in.) Module Tray 6 of the High-Capacity Feeder WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 51: Supported Paper Sizes And Weights For Automatic 2-Sided Printing

    Maximum size 320 x 483 mm (12 x 19 in.) Paper weights from 75 g/m² through 256 g/m² can be used for automatic 2-sided printing. Note: Do not use transparencies, envelopes, labels, or reloaded paper for automatic 2-sided printing. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 52: Supported Paper Sizes For The Envelope Tray

    Tray 2 of the 1-Tray Module Tray 5 Minimum: 89 x 98 mm (3.5 x 3.9 in.) Maximum: 320 x 483 mm (12.6 x 19 in.) Envelope Tray Width: 148–241 mm (5.8–9.5 in.) Length: 98–162 mm (3.9–6.4 in.) WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 53: Loading Paper

    Remove any paper that is a different size or type. Move the length and width guides out: Pinch the guide lever on each guide. Slide the guides outward until they stop. Release the levers. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 54 Load hole punched paper with the holes toward the back. − Load labels face up with the top edge to the right. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 55 Changing Paper Size, Type, and Color on page 57. • If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 31. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 56: Setting The Guide Locks In The 500-Sheet Adjustable Trays

    For best results, remove any paper from the tray, pinch the guide levers, and slide the guides inward. Pry up the retainer with your fingertip, pulling the lower edge toward you. To engage the fine-adjustment block, pinch the levers and slide the guide lock to the left as shown. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 57: Changing Paper Size, Type, And Color

    Scroll through the list as needed, and touch the desired paper setting. Touch Save. Note: To access the Paper Management menu, you can be required to log in as the system administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 58: Loading Paper In Trays 3 And 4 Of The Tandem Tray Module

    Adjust the guides so that they touch the edges of the stack. Close the tray. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 59: Loading Paper In Tray 5 (Bypass Tray)

    Center the paper, then slide the guides until they are just touching the edges of the stack. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 60: Loading Paper In Tray 6 (High-Capacity Feeder)

    Place pre-punched paper with the holes toward the right side of the tray. − Place letterhead or the top of the page toward the front of the tray. Slide the guides so they touch the edges of the paper. Close the tray. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 61 Paper and Media Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 62: Configuring Tray 6 In The High-Capacity Feeder

    Locate the pin at the top of the side gate. Lift the pin and guide it to the desired paper size in the slot on top of the side gate. Release the pin to lock it into place. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 63: Printing On Special Paper

    Do not use envelopes with heat activated glue. • Do not use envelopes with press and seal flaps. • Use only paper envelopes. • Do not use envelopes with windows or metal clasps. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 64 Center the stack, then slide the guides until they lightly touch the edges of the stack. Verify the size, type, and color of the envelope. Change the selection for any incorrect setting. Select the size before the type. On the printer touch screen, touch Confirm. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 65: Labels

    Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing Paper Size, Type, and Color on page 57. Labels You can print labels from any tray. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 66 Setting the Guide Locks in the 500-Sheet Adjustable Trays on page 56. Note: Trays 1–4 accept labels (106–169 g/m²). − For long-edge feed, load labels face up with the top edge toward the front of the tray. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 67 Open tray 5 and pull out the extension tray for larger sizes. If already opened, remove any paper that is a different size or type. Move the width guides to the edges of the tray. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 68 Do not print on label media once a label has been removed from a sheet. • To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 69: Glossy Cardstock

    Rotate stock frequently. Long periods of storage in extreme conditions can cause gloss paper to curl and jam in the printer. • In the print driver software, select the desired gloss paper type or select the tray loaded with the desired paper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 70: Transparencies

    Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Transparencies ® Transparencies can be printed from trays 1–5. For best results, use only recommended Xerox transparencies. CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media.
  • Page 71: Printing

    Selecting Printing Options ..............................73 • Managing Jobs ..................................77 • Printing Features .................................. 80 • Printing Special Job Types ..............................89 • Held Print Jobs ..................................94 • Print From ....................................95 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 72: Printing Overview

    Select your printer from the list. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.
  • Page 73: Selecting Printing Options

    Preferences window. Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences. Search provides a field where you can enter the topic or function for which you need information. • WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 74: Windows Printing Options

    The title of the button varies depending on your application. Click a tab in the Properties window, then make selections. To save your selections and close the Properties window, click OK. To send the job to the printer, click OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 75: Macintosh Printing Options

    Selecting Printing Options for Macintosh To use specific printing options, change the settings before sending the job to the printer. With the document open in your application, click File > Print. Select your printer from the list. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 76: Selecting Finishing Options For Macintosh

    Click Print to send the job to the printer. Selecting Finishing Options for Macintosh ® If your printer has a finisher installed, select finishing options in the Xerox Features of the print driver. To select finishing options in the Macintosh print driver: ®...
  • Page 77: Managing Jobs

    OK. − To view completed jobs, touch the Completed Jobs tab. To refine the list, touch the Down arrow. To see details about a job, touch the job. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 78: Managing Secure And Held Print Jobs

    A print job can be held by the printer when it is unable to complete a print job. For example, it needs attention, paper, or supplies. When the condition is resolved, the printer automatically resumes printing. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 79: Managing Jobs In Centreware Internet Services

    You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare Internet Services. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 80: Printing Features

    Printing a 2-Sided Document Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 81: Selecting Paper Options For Printing

    When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 82: Printing Booklets

    The Color Correction tab provides standard color modes: • Xerox Black and White converts all color in the document to black and white or shades of gray. Xerox Automatic Color applies the best color correction to text, graphics, and images. Xerox •...
  • Page 83: Printing Cover Pages

    Pages specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 84: Printing Exception Pages

    Use Job Setting prints the job using the attributes shown in the Job Settings box. Job Setting displays the attributes of the paper for the remainder of the job. • Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 85: Scaling

    The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field. • Manually Scale changes the output print size by the percentage entered into the field under the graphic to the right of the Scale Options. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 86: Printing Watermarks

    Blend combines the watermark with the text and graphics in the document. A blended watermark is translucent, so you can see both the watermark and the document content. − Print in Foreground prints the watermark over the text and graphics in the document. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 87: Printing Mirror Images

    Enter the height and width of the new custom size. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left margins. To save the settings, click OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 88: Selecting Job Completion Notification For Windows

    This feature is only available on a Windows computer printing to a network printer. To be notified when your print job completes: Click Notification. Click Notify for Completed Jobs. Select an option: Enabled turns on notifications. − Disabled turns off the Notification feature. − Click OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 89: Printing Special Job Types

    The passcode is associated with your user name. After you set a passcode, it becomes the ® default passcode for any print job that requires a passcode on all Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
  • Page 90: Sample Set

    To send the job to the printer, in the Print window, select the number of copies to print, then click OK or Print. A sample copy prints immediately. The sample copy is not counted as part of the print job. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 91: Delay Print

    This option is useful for documents that you print frequently. You can assign a passcode to a private job to prevent unauthorized printing. To print saved jobs, see Printing from Saved Jobs on page 95. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 92 14. To print the job, select it from the job list on the printer control panel. 15. Press OK. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 93 16. To print the job, select it from the job list on the printer control panel. 17. Press OK. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs on page WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 94: Held Print Jobs

    To determine why a job was held, touch the job, then touch Details. Do one of the following: − To release a held job, touch the job, then touch Release. − To release all held jobs, touch Release All Jobs. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 95: Print From

    Select the number of copies, output color, paper size, paper color, paper type, 2-sided printing, and finishing options. Press the green Start button. After the job prints, to return to the list of saved jobs, touch Browse. To return to the list of folders, touch Back. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 96: Printing From Mailbox

    Under Printing, select the desired options for the job. To print the document, click Submit Job. Note: To ensure that the job was sent to the queue, wait for the job submission confirmation message to appear before you close this page. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 97: Copying

    Copying This chapter includes: • Basic Copying ..................................98 • Selecting Copy Settings ..............................100 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 98: Basic Copying

    • The document glass accepts paper sizes up to 297 x 432 mm (11.7 x 17 in.). • The document glass automatically detects standard paper sizes. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 99: Document Feeder

    • The document feeder accepts paper sizes from 85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The maximum document feeder capacity is approximately 130 sheets of 80 g/m² paper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 100: Selecting Copy Settings

    This section includes: • Basic Settings ..................................101 • Image-Quality Settings ..............................104 • Layout Settings ................................... 107 • Output Format Settings ..............................110 • ID Card Copying ................................. 117 • Advanced Copying ................................121 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 101: Basic Settings

    To reduce or enlarge the percentage incrementally, under Reduce/Enlarge, touch Plus (+) or Minus (-). − To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value, under Reduce/Enlarge, touch the current displayed value. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 102 1->1 Sided scans only one side of the originals and produces 1-sided copies. − 1->2 Sided scans only one side of the originals and produces 2-sided copies. To rotate the − second sides, touch Rotate Side 2. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 103: Stapling Copies

    To change the orientation of the page, touch Original Orientation, then select an option. To change the paper source, touch Paper Supply, then select an option. To enable the hole punch feature, touch Hole Punch, then select an option. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 104: Image-Quality Settings

    Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors. To change this setting: Press the Services Home button, then touch Copy. Touch the Image Quality tab, then touch Image Enhancement. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 105: Adjusting The Contrast

    This feature is not available when Output Color is set to Black and White. On the Color Presets screen, touch the desired preset color effect. The sample images show how the colors are adjusted. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 106: Adjusting The Color Balance

    On the Color Balance screen, touch Advanced Color. Touch the color you want to adjust. Move the sliders to adjust the levels for highlights, midtones, and shadows. Repeat the previous two steps for additional colors. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 107: Layout Settings

    Mixed Size Originals allows you to scan standard-size originals of varying sizes. Use the − diagram on the screen to determine which original sizes can be mixed in the same job. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 108: Shifting The Image

    You can use preset values that were previously saved by the system administrator. Touch Presets in the lower left corner of the screen, and select a preset from the drop-down menu. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 109 Touch the Layout Adjustment tab, then touch Invert Image. On the Invert Image screen, select an option: − Mirror Image reflects each image left to right on the page. − Negative Image reverses the black and white values. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 110: Output Format Settings

    Touch 2-Sided Originals. To select a paper tray: Touch Paper Supply. Touch the desired tray. If your printer has a finisher installed, under Fold and Staple, select a staple or fold option. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 111 If the paper supply is set to Auto Select, Chapter Starts is unavailable. Touch the Output Format tab, then touch Special Pages > Chapter Starts. On the Chapter Starts screen, touch the Page Number field, then use the alphanumeric keypad to enter the page number. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 112 Note: You cannot add exception pages if the paper supply is set to Auto Select, or if Booklet Creation is selected. To specify the exception pages: WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 113: Adding Annotations

    You can automatically add annotations such as page numbers and the date to your copies. Notes: • Annotations are not added to covers, tabs, inserts, or blank chapter start pages. • Annotations cannot be added if Booklet Creation is selected. To add annotations: WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 114 To create a prefix, touch a blank row, use the touch screen keyboard to type up to eight characters, then touch OK. Under Position, touch an arrow to position the Bates Stamp in the header or footer. The sample page shows the location of the Bates Stamp. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 115 You can make multiple copies of an original image on one or both sides of the paper. This is useful for duplicating a small image. To repeat an image on a sheet of paper: WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 116 Auto Repeat allows the printer to determine the maximum number of images that can fit on − the currently selected paper size. Touch Original Orientation, and select Upright Images or Sideways Images from the drop-down menu. The sample page shows the image layout. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 117: Id Card Copying

    11. Verify the original type, lighten/darken, and background suppression settings for side 2. Change the settings as needed. 12. Press the green Start button. 13. Lift the document cover and remove the ID card or document. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 118: Reducing Or Enlarging The Image

    • the alphanumeric keypad or the Plus (+) and Minus (-) buttons. • Presets (Y/X) allow you to select from a list of preset values. Touch More for additional preset values. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 119: Specifying The Original Type

    To lighten or darken the image for side 2, adjust the slider up or down. 10. Press the green Start button. 11. Lift the document cover and remove the ID card or document. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 120: Automatically Suppressing Background Variation

    Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors. To change this setting: Press the Services Home button, then touch ID Card Copy. Touch the Image Quality tab. Under Background Suppression, touch Auto Suppression. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 121: Advanced Copying

    Touch the Quantity for Final Job field, then use the alphanumeric keypad to enter the number of copies. In the upper right corner of the Build Job screen, touch Submit Job. To cancel the job, touch Delete All Segments. Note: WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 122: Saving Copy Settings

    Touch the Job Assembly tab, then touch Retrieve Saved Settings. Touch the desired saved setting. Note: To delete a saved setting, touch the setting, then touch Delete Settings. Touch Load Settings. The saved settings are loaded for the current copy job. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 123: Scanning

    PC. Using Microsoft Clip Organizer, you can scan, import, and store images from the printer. You can also scan directly from the printer to a computer using most TWAIN-compliant scanning applications. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 124: Basic Scanning

    The printer must be connected to a network to retrieve a scan file remotely. • For details, see the Help in CentreWare Internet Services. • Print, copy, and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 125: Document Glass

    • The document feeder accepts paper sizes from 85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The maximum document feeder capacity is approximately 130 sheets of 80 g/m² paper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 126: Scanning To A Folder

    Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on the printer hard drive. Use CentreWare Internet Services to move the file to your computer. For details, see Retrieving Scan Files on page 128. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 127: Scanning To A Private Folder

    In the Confirm Folder Password field, type the password again. Click Apply. Your private folder appears in the folder list in CentreWare Internet Services and on the printer touch screen under Local Templates. The contents are stored on the printer hard drive. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 128: Retrieving Scan Files

    Reprint prints the file without saving a copy of the file to your computer. − Delete removes the file from the mailbox. When prompted, click OK to delete the file or Cancel to cancel the operation. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 129: Scanning To Network File Repositories

    To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 132. Press the green Start button. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 130: Adding A Scan Destination

    Use the login name for the computer that holds the destination folder. The login name can include the domain name also, such as domain name\login name. 12. Click Add. The template is stored on the printer hard drive. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 131: Scanning To Your Home Directory

    To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 132. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings page 132. Press the green Start button. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 132: Setting Scan Options

    Advanced settings allow you to control image options, image enhancements, scan resolution, file size, and updating of templates. To select advanced settings: Press the Services Home button, then touch Workflow Scanning. Touch the Advanced Settings tab. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 133 Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch OK. To retrieve new templates and remove outdated ones: Touch Update Templates > Update Now. Touch Update Now. Touch Close. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 134: Selecting Layout Adjustments

    To manage how the scanner treats blank pages: Touch Blank Page Management. Select an option: Include Blank Pages includes scanned pages that are blank. • • Remove Blank Pages omits scanned pages that are blank. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 135: Selecting Filing Options

    Note: Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 136: Building A Scan Job

    When all of the segments have been programmed and scanned, touch Submit the Job. The Job Progress screen appears, and the individual segments are scanned as a single job. Note: If necessary, touch Delete > Delete Job to cancel the job. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 137: Scanning To A Usb Flash Drive

    132. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on your USB Flash drive. Remove your USB Flash drive from the printer. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 138: Scanning To An Email Address

    To change any of the scan settings, use the options at the bottom of the touch screen. For details, see Changing the Basic Scan Settings on page 132. Press the green Start button. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 139: Setting Email Options

    Touch OK. Change the Reply To address: Touch Reply To. On the Reply To screen, use the touch screen keyboard to type an email address. Touch OK. 10. Press the green Start button. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 140: Scanning To A Destination

    Changing the Basic Scan Settings on page 132. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 141: Faxing

    Sending a LAN Fax ................................164 • Using the Address Book ..............................165 The system administrator must set up some fax features before you can use them. For details, see the System Administrator Guide at www.xerox.com/office/WC780Xdocs. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 142: Basic Faxing

    Selecting Server Fax Options on page 155, or Selecting Internet Fax Options on page 160. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 143: Document Glass

    • The document feeder accepts paper sizes from 85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The maximum document feeder capacity is approximately 130 sheets of 80 g/m² paper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 144: Sending An Embedded Fax

    To edit an existing comment, touch the comment, then touch Edit. Use the touch screen keyboard • to change the comment, then touch Save. Touch 2-sided Scanning and select an option. Touch Original Type and select an option. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 145 To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to Note: continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 146: Selecting Fax Options

    Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors. To select Auto Suppression: Press the Services Home button, then touch Fax. Touch the Image Quality tab, then touch Image Enhancement. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 147: Selecting Reducing Or Splitting

    Touch the Layout Adjustment tab, then touch Reduce/Split. Touch an option: − Reduce to Fit shrinks large documents to fit on smaller paper. − Split Across Pages continues a single image across several pages. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 148: Printing A Confirmation Report

    Touch an option. Touch OK. Note: Some telephone networks can require you to set the fax starting rate to Forced (4800 bps). The slower data rate ensures a more reliable transmission of data. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 149: Sending Header Text

    Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit mailbox passcode. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 150: Storing A Fax In A Local Mailbox

    Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit mailbox passcode. Touch Delete All Documents. To confirm, touch Delete All. All documents in the mailbox are deleted. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 151: Storing A Fax For Local Or Remote Polling

    Under Store for Local Polling, touch an option: − Print All Stored Documents prints all stored fax documents. − Delete All Stored Documents deletes all stored fax documents. To confirm the action, touch Delete All. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 152: Polling A Remote Fax

    Save. Address Book allows you to access the printer address book. − Favorites allows you to access selected favorite individual or group contacts from the address − book. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 153 Progress screen appears, and the individual segments are faxed as a single job. On the Job Progress screen, touch Job Details to view a summary of the job. If necessary, touch Delete > Delete Job to cancel the job. Note: WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 154: Sending A Server Fax

    Select more options as needed. For details, see Selecting Server Fax Options on page 155. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 155: Selecting Server Fax Options

    The middle position on the slider, Normal, does not change the contrast. Auto Contrast allows the printer to set the contrast automatically. − WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 156 Touch the Minute field, then touch the arrows to set a number. If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. The fax is sent at the specified time. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 157 Faxing Building a Fax Job For details, see Building a Fax Job on page 152. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 158: Sending An Internet Fax

    Touch 2-sided Scanning and select from the drop-down menu: • 1-Sided • 2-Sided • 2-Sided, Rotate Side 2 Touch Original Type and select from the drop-down menu: Photo & Text • Photo • • Text • • Newspaper/Magazine WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 159 Adjust fax options as needed. Press the green Start button. The printer scans the pages and sends the document as an email attachment in .pdf or .tiff file format, when all pages have been scanned. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 160: Selecting Internet Fax Options

    To select Auto Suppression: Touch the Services Home button, then touch Internet Fax. Touch the Advanced Settings tab, then touch Image Enhancement. Under Background Suppression, touch Auto Suppression. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 161: Setting The Resolution

    Touch the Advanced Settings tab, then touch Quality/File Size. On the Quality/File Size screen, use the slider to select a setting. The settings range from Normal Quality and Small File Size to Highest Quality and Largest File Size. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 162: Adding A Message

    Specifying a Reply To Address Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Reply To. Type an email address using the touch screen keyboard. Touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 163: Printing An Acknowledgment Report

    Touch the Services Home button, then touch Internet Fax. Touch the Internet Fax Options tab, then touch Acknowledgment Report. Touch Print Report. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 152. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 164: Sending A Lan Fax

    On the Options tab, select the options for this fax. Click OK. 10. In the Printer Properties window, click OK. 11. In the Print window, click OK. 12. To confirm the recipients, click OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 165: Using The Address Book

    At the end of the address field, touch the Add to Address Book icon. − To add the recipient to the address book, touch Create New Contact. To add the new recipient information to an existing address book contact, touch Add to − Existing Contact. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 166 To mark a contact as a favorite, to the right of the global address book, email, fax, or Internet fax fields, touch the corresponding star. To save the contact to the Device Address Book, touch OK. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 167: Editing An Individual Address Book Entry

    To delete a favorite, to the right of the global address book, fax, or Internet fax field, touch the corresponding orange star. Touch OK. To return to the main menu, press the Services Menu button. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 169: Maintenance

    General Precautions ................................170 • Cleaning the Printer ................................171 • Routine Maintenance ............................... 178 • Billing and Usage Information ............................. 203 • Ordering Supplies ................................204 • Moving the Printer ................................207 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 170: General Precautions

    Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 171: Cleaning The Printer

    ® Use a lint-free cloth lightly dampened with Xerox Lens/mirror Cleaner or another suitable non-abrasive glass cleaner. Clean the document glass and the CVT glass to its left.
  • Page 172: Cleaning The Document Feed Rollers

    Lift the lever and open the top cover of the document feeder. While turning the rollers, wipe them with a clean, lint-free cloth moistened with water. CAUTION: Do not use alcohol or chemical cleaners on the document feed rollers. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 173: Cleaning The Second-Side Scanning Lens Assembly

    To access the second-side scanning lens assembly, lower the lever under the left side of the document cover. To separate the left end of the document cover from the lens assembly, continue to lower the lever. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 174 Return the document cover to its original position, ensuring the lever is locked in place. If you touch the document cover with your bare hands, clean the cover before closing the document feeder. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 175: Cleaning The Printer Exterior

    To return the printer to Ready mode, press the Energy Saver button. Use a soft, lint-free cloth to clean the outside of the output tray, paper trays, and other exterior areas of your printer. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 176: Cleaning The Printer Interior

    Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Turn the orange lever to the left. Pull the drum cartridge cover down until it clicks into the open position. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 177 Slowly push the printhead lens cleaner back into the printhead until it stops. Repeat Steps 4 and 5 for each printhead. Close the drum cartridge cover. Turn the orange lever to the right to return it to the locked position. Close the printer front cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 178: Routine Maintenance

    Replacing the Transfer Belt Cleaner .......................... 186 • Replacing the Second Bias Transfer Roller ......................188 • Resetting Supply Life Counters ............................ 190 • Replacing Staple Cartridges ............................191 • Emptying the Hole Punch Waste Container ......................200 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 179: Replacing The Toner Cartridges

    Place your fingers under the lip of the toner cartridge, then pull the toner cartridge straight out of the printer. Remove the new toner cartridge from the packaging. Tilt the cartridge up and down, then left and right 10 times. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 180: Replacing The Waste Toner Container

    If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. CAUTION: Do not perform this procedure when the printer is copying or printing. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 181 Remove the new waste toner container from the packaging. Retain the packaging. Pull the used waste toner container out slowly while supporting it with your other hand. Place the used waste toner container in the plastic bag, then seal it firmly using the zipper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 182 Hold the left side of the new waste toner container and slide it into the printer until it clicks. Clean the printhead lenses. For details, see Cleaning the Printhead Lenses on page 176. Close the front cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 183: Replacing The Drum Cartridges

    Note: If you want to return used supplies for recycling, follow the instructions included with the new supplies. If the instructions or shipping label are not available, go to www.xerox.com/gwa for more information. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 184 Hold the shield and push the cartridge into the printer using the orange handle. Continue pushing the orange handle until it stops. Carefully remove the protective shield. 10. Push the drum cartridge until it stops. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 185 12. Turn the orange lever to the right to return it to the locked position. 13. Close the printer front cover. 14. Dispose of the protective shield and tape as normal office waste. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 186: Replacing The Transfer Belt Cleaner

    Pull the transfer belt cleaner straight out of the printer. WARNING: Do not touch any toner adhering to the transfer belt cleaner. Do not tilt the transfer belt cleaner or toner could spill. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 187 Do not touch the surface of the transfer belt cleaner. Doing so could deteriorate image quality. Support the new transfer belt cleaner with your left hand and slide it straight into the opening until it stops. Push the orange knob in, then turn it clockwise until snug. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 188: Replacing The Second Bias Transfer Roller

    The area around the fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 189 Push the orange lever in the direction shown. Lift the used transfer roller out of the printer. Note: Do not touch any toner adhering to the transfer roller. Place the used transfer roller in the plastic bag. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 190: Resetting Supply Life Counters

    Touch General > Supply Counter Reset. Touch the scroll arrows if necessary. Touch the desired supply item, then touch Reset Counter. In the confirmation screen, touch Reset. Touch Close. Press the Log In/Out button, then touch Logout. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 191: Replacing Staple Cartridges

    Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Remove any loose staples or other debris from inside the finisher. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 192 (2). To insert the staple cartridge into the integrated finisher, grip the cartridge by the orange handle and insert it into the stapler until it clicks. Close the finisher front cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 193 Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Remove any loose staples or other debris from inside the finisher. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 194 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). Grip the staple cartridge by the orange handle and insert it into the stapler until it clicks to lock in place. Close the finisher front door. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 195 If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 196 Close the side cover of the finisher. Replacing Staples in the Main Stapler of the Professional Finisher Open the front door of the finisher. Hold the staple cartridge unit by orange lever R1 and push it to the right. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 197 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks. Close the finisher front door. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 198 The staple cartridge unit does not detach from the finisher. Grip the orange tabs on both sides of the staple cartridge. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 199 Push the staple cartridge into the staple cartridge unit. If you find no jammed staples, repeat the preceding steps for the other staple cartridge. Return the staple cartridge unit to its original position. Close the finisher front door. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 200: Emptying The Hole Punch Waste Container

    Do not perform this procedure while the printer is copying or printing. Lift the finisher transport top cover, then open the front transport cover. Pull out the hole punch waste container. Empty the container. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 201 Emptying the Hole Punch Waste Container in the Professional Finisher WARNING: Do not perform this procedure while the printer is copying or printing. Open the front door of the finisher. Pull out the waste container at R4. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 202 Maintenance Empty the container. Insert the container all the way into the finisher. Close the finisher front door. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 203: Billing And Usage Information

    Total Impressions: Total number of color impressions plus black impressions. − To view detailed usage information, touch Usage Counters, then select an option. To return to the Services Home menu, press the Services Home button. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 204: Ordering Supplies

    Recycling Supplies ................................206 Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
  • Page 205: Other Supplies

    Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 206: Viewing Printer Supply Status

    To return to the main screen, press the Services Home button. Recycling Supplies ® For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Supplies include a prepaid return label. Please use it to return used components in their original boxes for recyclin WorkCentre 7800 Series Multifunction Printer...
  • Page 207: Moving The Printer

    Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by ® improper moving. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 209: Troubleshooting

    This chapter includes: • General Troubleshooting ..............................210 • Jams ......................................216 • Print-Quality Problems ..............................255 • Copy and Scan Problems ..............................263 • Fax Problems ..................................264 • Getting Help ..................................267 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 210: General Troubleshooting

    Turn on both switches to operate the printer. First turn on the main power switch behind the front cover, then turn on the secondary switch. Power Switches Power Switches with Office Finisher LX WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 211: Restarting The Printer

    Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Contact your Xerox representative with the error code and message. Check the control panel fault history. For details, see Viewing Fault and Alert Messages on the Control Panel on page 268.
  • Page 212: Printing Takes Too Long

    4. For details, touch the print job, then touch Details. 5. Note the Tray number listed under Resources and the status of the selected tray. 6. Load the correct paper type or color in the tray, or select another tray. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 213: Document Prints From Wrong Tray

    Open and close the tray from which you are printing. There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you ® printer. cannot remove it, contact your Xerox service representative. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 214: Automatic 2-Sided Printing Problems

    4. In the Date and Time page, click the arrow at the right of Date and Time Setup. 5. Select Automatic using NTP. 6. In the NTP Server Settings, enter the IP address for the NTP server. 7. Click Apply. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 215: Scanner Errors

    Scanner is not communicating. Turn off the printer, and check the scanner cable. Wait two minutes and turn the printer on again. ® If the problem is not resolved, contact your Xerox service representative. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 216: Jams

    Clearing Jams in the Professional Finisher ......................231 • Minimizing Paper Jams ..............................241 • Troubleshooting Paper Jams ............................242 • Clearing Staple Jams ................................ 245 • Clearing Hole Punch Jams .............................. 254 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 217: Clearing Paper Jams

    Before removing the tray from the printer, look at the jam message on the control panel. If another jam is shown, clear that jam inside the printer first. Pull the tray out toward you until it stops. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 218 Reload the tray with undamaged paper, then push the tray in until it stops. Paper Settings - Tray X appears on the control panel. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 219: Clearing Jams At Tray 5 (Bypass Tray)

    Paper Settings - Tray 5 (Bypass) appears on the control panel. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 220: Clearing Jams At Door A

    The area around the fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 221 Note: Toner can adhere to the transfer roller. This does not affect print quality. If paper is jammed in the fuser, pull green lever A1 to open the fuser exit gate. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 222 If the paper is torn, remove all torn pieces from the printer. If the paper is jammed at the bottom entry of the fuser, remove it as shown. Return the green lever A1 to its normal position. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 223: Clearing Jams At Door B

    While lifting the release lever (2), open door B as shown (3). Remove the jammed paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. Close door B, then close tray 5. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 224: Clearing Jams At Door C

    Note: If the paper is inaccessible, see Clearing Jams at Door A on page 220. For paper jammed in the tray feed roller, open the tray and remove the paper. Close door C. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 225: Clearing Jams At Door D

    The area around the fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 226 Lift the lever up to open door D. Remove the jammed paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. Close door D. Close door A, then close tray 5. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 227: Clearing Jams In The Document Feeder

    If the original is not caught in the entry to the document feeder, pull it straight out in the direction shown. If the message on the control panel instructs you to turn the green wheel, turn it in the direction shown. Turning the green wheel moves the original out of the feeder. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 228 The printer automatically skips the scanned pages and scans the remaining pages. CAUTION: Torn, wrinkled, or folded originals can cause jams and damage the printer. To copy torn, wrinkled, or folded originals, use the document glass. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 229: Clearing Jams In The Office Finisher Lx

    Close the top cover of the Integrated Finisher. Clearing Jams in the Office Finisher LX Clearing Jams Under the Finisher Top Cover Pull up the lever on the top cover. Open the top cover by rotating it to the left. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 230 Lift the handle of the center tray straight up to open the transport cover. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. Close the transport cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 231: Clearing Jams In The Professional Finisher

    If the paper is jammed at the exit to the center output tray, pull the paper in the direction shown. Open, then close, the finisher transport cover. Clearing Jams in the Finisher Transport Open the finisher transport cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 232 If the paper is torn, remove all torn pieces from the finisher. If no paper is visible, turn green knob 1 in the direction shown and carefully pull out the jammed paper. Close the finisher transport cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 233 If the paper is visible at the output tray exit, remove the paper by pulling it in the direction shown. Open the front door of the finisher. Move green lever 2a to the right. Remove the jammed paper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 234 Carefully remove the paper. Note: If the paper is torn, remove all torn pieces from the finisher. Return lever 2a to its original position. Close the front door of the finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 235 If the paper is inaccessible or if the control panel displays a message to do so, turn knob 2c in the direction shown to release the paper. Carefully remove the paper. Note: If the paper is torn, remove all torn pieces from the finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 236 Pull down green lever 3. Carefully remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. Return lever 3 to its original position. Close the front door of the finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 237 Carefully remove the paper as shown. Note: If the paper is torn, remove all torn pieces from the finisher. Return unit 4 to its original position. Close the front door of the finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 238 Open the front door of the finisher. Move green lever 4b to the left. If paper is visible, remove the jammed paper by pulling in the direction shown. Using the green handle, pull out unit 4 until it stops. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 239 Open finisher exit door 5 by lifting up at green label 5. Remove the paper by pulling it in the direction shown. Note: If the paper is torn, remove all torn pieces from the finisher. Return exit cover 5 to its original position. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 240 Turn green knob 4a in the direction shown to release the jammed paper. Remove the jammed paper by pulling in the direction shown. Note: If the paper is torn, remove all torn pieces from the finisher. Close the front door of the finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 241: Minimizing Paper Jams

    Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path. To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper in the same direction it normally moves through the printer.
  • Page 242: Troubleshooting Paper Jams

    Too much static electricity is present. • Try a new ream of paper. • Do not fan transparencies before loading in tray. Using unsupported paper. Use only Xerox-approved paper. For details, see Supported Paper page 48. Humidity is too high for coated paper.
  • Page 243 The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. page 48.
  • Page 244 The paper must be loaded in the correct tray. For details, see Supported Paper on page 48. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 245: Clearing Staple Jams

    Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Remove any loose staples or other debris from inside the finisher. Pull the staple cartridge clamp firmly in the direction shown to open it. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 246 The points of the jammed staples are sharp. Remove the jammed staples carefully. To insert the staple cartridge into the integrated finisher, grip the cartridge by the orange handle and insert it into the stapler until it clicks. Close the finisher front cover. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 247: Clearing Staple Jams In Office Finisher Lx

    Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Remove any loose staples or other debris from inside the finisher. Pull the staple cartridge clamp firmly in the direction shown to open it. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 248 The points of the jammed staples are sharp. Remove the jammed staples carefully. Grip the staple cartridge by the orange handle and insert it into the stapler until it clicks to lock in place. Close the finisher front door. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 249: Clearing Booklet Staple Jams In The Office Finisher Lx

    Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. Remove the jammed staples by pulling them in the direction shown. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 250: Clearing Main Staple Jams In The Professional Finisher

    Do not perform this procedure while the printer is copying or printing. Open the front door of the finisher. Hold the staple cartridge unit by orange lever R1 and push it to the right. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 251 The points of the jammed staples are sharp. Remove the jammed staples carefully. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks. Close the finisher front door. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 252: Clearing Booklet Staple Jams In The Professional Finisher

    While squeezing orange levers R2 and R3 together (1), pull the staple cartridge unit out of the finisher until it stops (2). Note: The staple cartridge unit does not detach from the finisher. Grip the orange tabs on both sides of the staple cartridge. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 253 Remove the jammed staples by pulling them in the direction shown. WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully. Push the staple cartridge into the staple cartridge unit. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 254: Clearing Hole Punch Jams

    If the printer stops printing and reports a hole punch jam, empty the hole punch waste container. For details, see Emptying the Hole Punch Waste Container on page 200. After emptying the hole punch waste container, locate and remove any paper jams. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 255: Print-Quality Problems

    The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 256 Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, see Supported Paper on page 48.
  • Page 257 For instructions on setting the Color Correction, see Using Color Corrections. Follow these guidelines to control the Color Corrections and Color Adjustments: • For best results on most paper, ensure that the Color Correction in the print driver is set to Xerox Automatic Color. •...
  • Page 258: Troubleshooting Print-Quality Problems

    The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 259 If the print driver is correct, to set the Print Quality Mode and Color Correction, see Selecting Printing Options on page 73. − Set the Print Quality Mode to Standard or Enhanced. − Set the Color Correction to Xerox Automatic Color. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 260 If you find a match in the Troubleshooting Print-Quality Pages, look in the Solutions column for the action to take to resolve the problem. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. Performing the Print Calibration Procedure At the printer control panel, press the Machine Status button, then touch the Tools tab.
  • Page 261 Colors are off or look drastically wrong. 2. Perform the Calibrate Color procedure. At the control panel, press Machine Status, then touch Tools > Troubleshooting > Calibration > Print Calibration > Next, then follow the instructions. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 262 3. At the control panel, select a heavier paper. Notes:Papers from lightest to heaviest are: • For uncoated paper: Plain, Lightweight Cardstock, Cardstock, and Heavyweight Cardstock • For coated paper: Lightweight Glossy Cardstock, Glossy Cardstock, and Heavyweight Glossy Cardstock. • WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 263: Copy And Scan Problems

    Colors are inaccurate. • Copy: Use the Image Quality settings to adjust color balance. • Scan: Confirm the correct Original Type is set. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 264: Fax Problems

    The fax received by the recipient The document was loaded incorrectly. • If using the document feeder, place is blank. the original document face up. • If using the document glass, place the original document face down. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 265 To insert a pause, press the Dial Pause between the prefix for an outside line button. A comma (,) appears in the and the telephone number. corresponding location. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 266: Problems Receiving Faxes

    If the copy prints correctly, have the recipient verify that their fax machine is operating correctly. If the problem persists, for online support information, go to www.xerox.com/office/WC780Xsupport. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 267: Getting Help

    Using the Integrated Troubleshooting Tools ......................268 • More Information ................................271 Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or alert condition occurs, the control panel displays a message informing you of the problem.
  • Page 268: Using The Integrated Troubleshooting Tools

    At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages, then touch the desired information page. Touch Print. Note: Information pages can also be printed from CentreWare Internet Services. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 269 To view detailed usage information, touch Usage Counters. Locating the Serial Number on the Control Panel At the printer control panel, press the Machine Status button. To see the model, serial number, and software version, touch the Machine Information tab. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 270 • TCP/IP and HTTP enabled in the printer. • A network-connected computer with a Web browser that supports JavaScript. For details, see the Help in CentreWare Internet Services or the System Administrator Guide. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 271: More Information

    A resource for tools and information, including www.xerox.com/office/businessresourcecenter. interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs. Local sales and support center www.xerox.com/office/worldcontacts. Printer registration www.xerox.com/office/register. ® Xerox Direct online store www.direct.xerox.com/ WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 273: Specifications

    Printer Configurations and Options ........................... 274 • Physical Specifications ..............................276 • Environmental Specifications ............................280 • Electrical Specifications ..............................281 • Performance Specifications ............................282 • Environmental, Health, and Safety Contact Information ................283 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 274: Printer Configurations And Options

    Specifications Printer Configurations and Options Standard Features The WorkCentre 7800 Series Multifunction Printer provides the following features: • Copy, print, scan, Internet fax, and server fax • Scan to USB and Print from USB mass storage devices • Maximum copy speed of up to 50 pages per minute (ppm) for color and up to 55 ppm black and white copying on letter size plain paper (speed dependent on configuration) •...
  • Page 275: Available Configurations

    EFI Workflow • Unicode print • McAfee enhanced security features • Network accounting • Xerox Secure Access Unified ID System • Scan to PC Desktop • Scanning software solutions. For details, go to www.xerox.com/office/software-solutions. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 276: Physical Specifications

    Weight: 221.7 Kg (488.8 lb.) with 3-tray module Configuration with Professional Finisher and High-Capacity Feeder • Width: 1922 mm (75.7 in.) • Depth: 699 mm (27.5in.) • Height: 1149mm (45.2 in.) • Weight: 250.7 Kg (552.7 lb.) with 3-tray module WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 277: Clearance Requirements

    Specifications Clearance Requirements Clearance Requirements for Base Configuration Note: The clearance requirements do not change with the addition of the optional Integrated Finisher. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 278 Specifications Clearance Requirements for Configuration with Office Finisher LX and Booklet Maker Clearance Requirements for Configuration with Professional Finisher WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 279 Specifications Printer Clearance Requirements for Configuration with Professional Finisher and High-Capacity Feeder WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 280: Environmental Specifications

    Environmental Specifications Temperature • Operating:10–32°C (50–90°F) • Optimum print quality: 15–28°C (59–82°F) Relative Humidity Operating: 15% to 85% (non-condensing) Elevation For optimum performance, use the printer at elevations below 2500 m (8200 ft.). WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 281: Electrical Specifications

    1760 VA @ 220 V (Max) ENERGY STAR Qualified Product ® The WorkCentre 7800 Series Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
  • Page 282: Performance Specifications

    The maximum print speed is achieved when printing on Plain, Letter/A4 paper, oriented long-edge feed. The slowest print speed is approximately 7 ppm when printing from tray 5 on large size, Heavyweight Glossy Cardstock. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 283: Environmental, Health, And Safety Contact Information

    Specifications Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
  • Page 285: Regulatory Information

    Regulatory Information This appendix includes: • Basic Regulations ................................286 • Copy Regulations ................................290 • Fax Regulations .................................. 293 • Product Safety Certification ............................297 • Material Safety Data Sheets ............................298 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 286: Basic Regulations

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 287: Canada

    This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
  • Page 288: Germany

    Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
  • Page 289: Turkey Rohs Regulation

    (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Ozone Release This printer produces ozone during normal operation.
  • Page 290: Copy Regulations

    Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 291 The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. For more information about these provisions contact the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 292: Canada

    Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 293: Fax Regulations

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 294 Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
  • Page 295: A Specifications

    DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external ® control apparatus not authorized by Xerox will invalidate its certification. WorkCentre 7800 Series Multifunction Printer...
  • Page 296: New Zealand

    For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 297: Product Safety Certification

    Regulatory Information Product Safety Certification This product is certified by various NRTLs/NCBs to the following safety standards: • UL60950-1/CSA22.2, No. 60950-1 (USA/Canada) • IEC60950-1 (CB Scheme) WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 298: Material Safety Data Sheets

    Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds. • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 299: Recycling And Disposal

    Recycling and Disposal This appendix includes: • All Countries ..................................300 • North America ..................................301 • European Union .................................. 302 • Other Countries ................................... 304 WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 300: All Countries

    Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 301: North America

    North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
  • Page 302: European Union

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. WorkCentre 7800 Series Multifunction Printer...
  • Page 303: Collection And Disposal Of Equipment And Batteries

    This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. WorkCentre 7800 Series Multifunction Printer User Guide...
  • Page 304: Other Countries

    Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. WorkCentre 7800 Series Multifunction Printer User Guide...