Xerox WorkCentre 5687 Series Service Manual page 963

Table 2 Status messages G to N
Status
UI Message Code Reason for Message
Media required for held job 22-511 When correct media is not
is not available available for held job
Network controller connec- 16-575 The network controller registra-
tion is about to be reset tion service process has
stopped
Network controller connec- 16-576 The network controller event
tion is about to be reset notification service process has
stopped
Network controller connec- 16-577 The network controller platform
tion is about to be reset manager service process has
stopped
Network controller connec- 16-584 The network controller counters
tion is about to be reset document manager process
has stopped
Network controller error. 22-547 When the fault 22-370 is raised Perform 22-370 RAP
Please contact system
administrator.
Network controller error. 16-536 The ESS XSA service is
Please contact system unavailable. The fault is due to
administrator. a failure of internal communica-
tion in the network controller.
Network controller is initiat- 03-554 network controller machine
ing. Power Off will be avail- powered up but network con-
able when initialization has troller still initializing. Fault 03-
completed. Please wait. 340 is raised.
Network controller unavail- 03-544 Image processing-network con-
able. Please call for assis- troller: three times retry fail at
tance 100 ms cycle communication -
no response
Network printing disabled. 16-571 Network controller - print ser-
Please notify machine vice has failed
administrator
Network printing disabled. 16-572 Network controller - print SPI
Please notify machine service has failed
administrator
Network printing disabled. 16-573 Network controller - MF print
Please notify machine service has failed
administrator
Network scanning commu- 16-545 Network controller - unrecover-
nication error. Please notify able scan to file communication
machine administrator error
WorkCentre 5687 Family
Reference / Action UI Message
Provide media to Network scanning error.
complete the held job Please notify machine
or cancel job administrator
Automatic network
controller reset
Network scanning filing
error. Please notify
Automatic network
machine administrator
controller reset
Automatic network
controller reset
Network scanning is not
Reset network con-
available. Please notify
troller
machine administrator
Network scanning tem-
plates could not be
The ESS XSA service
retrieved. Please notify
becomes available.
machine administrator
Perform 03-340, 03-
Network Scanning Unavail-
416 RAP
able
No communication on fax
line 1. Please check exter-
Perform 03-340, 03-
nal connection
416 RAP. Switch off
the machine then
No communication on fax
switch on the
line 2. Please check exter-
machine, GP 14.
nal connection
Reset network con-
No UI message appears
troller
Not all configurable ser-
Reset network con-
vices have achieved a sta-
troller
ble state
Not enough memory to use
Reset network con-
fax services. Contact your
troller
system administrator.
Network controller
reset manually initi-
ated by customer.
Resubmit job
August 2007
2-771
Table 2 Status messages G to N
Status
Code Reason for Message Reference / Action
16-548 Network controller - scan to file Resubmit job. If prob-
job processing error lem persists, network
controller reset manu-
ally initiated by cus-
tomer
16-546 Network controller - network Verify destination
repository filing error address; check repos-
itory setup; verify
repository is online.
Check network con-
nectivity. Resubmit
the job
16-549 Network controller - failure of If problem persists,
any scan to file services network controller
reset manually initi-
ated by customer.
Resubmit job.
16-547 Network controller - scan to file Verify remote tem-
template retrieval failure plate pool settings;
verify that the tem-
plate repository is
online. Check net-
work connectivity
16-561 Some scan to file processes Reset network con-
have died troller
20-562 When fault 20-331 is raised When fault 20-331 is
cleared. Perform 20-
331, 20-339, 20-341
RAP
20-563 When fault 20-332 is raised When fault 20-332 is
cleared. Perform 20-
332, 20-340 RAP
22-502 When fault 22-310 is raised Automatically clears
after being raised
02-533 Machine not achieved stable Perform 02-390, 02-
state five minutes from power 391, 02-704, 02-706
on RAP
20-546 When fault 20-324 is raised When fault 20-324 is
cleared. Perform 20-
323, 20-324 RAP
Status Indicator RAPs
OF4b