Xerox WorkCentre 5687 Series Service Manual page 959

Table 1 Status messages A to F
Status
UI Message Code Reason for Message
Booklet Making and Tri- 11-943 Booklet making or tri-folding
folding are unavailable. capability degraded
Check for obstructions
Booklet Making available. 11-945 All trays have degraded capa-
All other output trays bility, except booklet maker
unavailable
Booklet making is unavail- 11-913 Back stop motor fails to move
able. Check for obstruc- or not home
tions in the BM
BOOTP initialization failure. 16-559 Network controller - BOOTP
Please notify machine [failure] configuration of IP, will
administrator use stored IPdata
Bypass Tray empty, please 07-515 MSI document present sensor
reload detects no paper in MSI while
attempting to feed from the MSI
Cannot connect to prime or 16-539 Could not communicate with
backup authentication primary or alternate authentica-
server. tion server
WorkCentre 5687 Family
Reference / Action UI Message
Check for obstructions Cannot receive internet
in the HVF BM and jobs. Please call for assis-
the tri-folder. Check tance
that the HVF BM and
tri-folder interlocks are
made. Switch the
Check for a stray original in
machine OFF and
the document tray
ON, GP 14. Check the
Check settings for the
current fault codes list
bypass tray
for HVF BM or tri-
Check the settings for Tray 07-501 Tray 1 closed or size change
folder faults and per-
form the appropriate
Check the settings for Tray 07-502 Tray 2 closed or size change
RAP.
Check for obstructions
Clear jam in area 5
in the buffer, stacker
and top tray areas.
Switch the machine
OFF and ON, GP 14.
Check the current
fault codes list for
faults in the buffer,
stacker and top tray
areas and perform the
appropriate RAP.
Clear jam in IOT zone 4
Clear the paper jam.
Switch off the
machine then switch
on the machine, GP Clear the paper jam in the
14. Perform 11-065- finisher
170, 11-383-170 RAP,
11-403-170, 11-413-
170 RAP
Clear the paper jam in the
Connectivity fix and Tri-Folding Unit
switch off the machine
then switch on the
machine, GP 14.
Clear the paper jam in the
Perform 07C RAP Tri-Folding Unit
Verify authentication Clear the paper jam in the
server setup at web Tri-Folding Unit
UI, verify server is
online, check network
connectivity. Can con-
Close document handler
figure authentication
to use guest mode
August 2007
2-767
Table 1 Status messages A to F
Status
Code Reason for Message Reference / Action
16-541 Could not communicate will Verify POP3 server
POP3 server settings at UI. Verify
server is online and
check network con-
nectivity
05-534 Unscheduled document Clear the document
detected by any sensor path in the DADH
07-505 Bypass tray size confirmation Attributes confirmed
required or tray opened
Attributes confirmed
from power-on or tray opened
Attributes confirmed
from power-on or tray opened
11-520 Paper or debris covering the Perform 11-140-110,
sensors 11-142-110 RAP for
LCSS, 11-140-130,
11-142-130, 11-150-
130, 11-152-130 RAP
for HCSS, 11-140-
171, 11-142-171 RAP
for HVF, 11-140-170,
11-142-170 RAP for
HCSS BM
10-510 Post fuser sensor detects Perform 10-107, 10-
paper in post fuser area on 108, 10-109, 10-110
power-on or in standby RAP
11-951 Sheet detected near the Clear the sheet. If
stacker bin exit sensor necessary, perform
11-140-171, 11-142-
171 RAP
11-946 Sheet detected near the tri-fold Clear the sheet. If
entry sensor necessary, perform
11-183-171, 11-184-
171 RAP
11-947 Sheet detected near the tri-fold Clear the sheet. If
exit sensor necessary, perform
11-185-171 to 11-187-
171
11-948 Sheet detected near the tri-fold Clear the sheet. If
assist sensor necessary, perform
11-185-171 to 11-187-
171 RAP
05-536 Open document handler Close document han-
dler. Perform 05-300
RAP
Status Indicator RAPs
OF4b