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22-776 CPSR File Cabinet Disabled Failure RAP
22-776 The system manager failed to disable the CPSR file cabinet option.
Procedure
Perform the following:
•
Switch off the machine, then switch on the machine, GP 14.
•
To disable the option perform the following:
1.
Press the (Access) button to enter the Tools pathway.
2.
On the key pad enter (1111) or the current password and select Enter.
3.
Select Go to Tools.
4.
Wait for the screen to refresh and select More.
5.
Select Optional Services.
6.
Select the CPSR File Cabinet.
7.
Select Disable.
8.
Select Save
9.
Select Exit Tools
10. The network controller, if fitted, will reset with the new configuration. When complete
the optional feature removed will not appear in the machine user interface screen.
Status Indicator RAPs
22-776, 22-819, 22-831 to 22-837
22-819, 22-831 to 22-837 Time Out Error RAP
The 22-83x faults occur when the service fails to respond to the job queue request. This is
either because it is busy processing a previous job request, or has failed or locked up.
22-819 Cycle up / cycle down loop failure. Job terminated. Can be caused by five consecutive
22-309s.
22-831 List jobs request timed out between image processor and user interface.
22-832 List jobs request timed out between image processor and network controller print ser-
vice.
22-833 List jobs request timed out between image processor and network controller scan to
file.
22-834 List jobs request timed out between image processor and network controller scan to fax
/ server fax service.
22-835 List jobs request timed out between queue utility and either DC job service or the
embedded fax services.
22-836 Network controller scan to distribution service not responding to List jobs RPC call for
scan to E-mail or for internet fax.
22-837 List jobs request time out between the image processor and file 2 E-Fax services.
Initial Actions
•
Check for and clear any obstructions in the paper path.
•
Check for other fault codes generated about the same time, in case a more relevant fault
code has been generated.
Procedure
•
Switch off the machine, then switch on the machine, GP 14.
•
Go to the fault history (GP 2) and perform the relevant RAP for the fault that occurred
prior to any of the above faults occurring.
•
If the problem persists, the jobs may be beyond the capabilities of the machine. Request
the customer to select job parameters that are within the capabilities of the machine.1
August 2007
2-730
WorkCentre 5687 Family
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