Xerox WorkCentre 5687 Series Service Manual page 934

Table 3 03-5XX Status codes
Status
Code UI Message Reason for Message
03-551 Fax service is unavailable Image processing-FAX:
comms error. Fault 03-338 is
raised.
03-552 Tray 3 and 4 are unavail- IOT microprocessor to HCF
able. Please call for assis- comms error. Fault 03-359
tance. raised
03-553 The BM is unavailable. HCSS-BM communications
Please call for assistance. failure. Fault 03-363 is raised.
03-554 Network controller is initi- Network controller powered up
ating. Power Off will be but is still initializing. Fault 03-
available when initializa- 340 is raised, and will clear
tion has completed. when initial is at ion is com-
Please wait. plete
03-556 Please wait. The system Tray 1 & 2 comms error. Fault
is attempting to recover codes 03-351 and 03-354 are
from a fault raised
03-557 Please wait - the system is Tray 5 comms error. Fault 03-
attempting to recover from 366 is raised
a fault
03-558 Copying is being pre- The foreign Interface is config-
vented by the Access ured and a connected 3rd
Control device party accessory is reporting as
not enabled.
03-559 Copying is being pre- This status occurs when there
vented by the Access is a status 03-558 and the sys-
Control device tem contains non-held jobs
controlled by the Foreign Inter-
face
03-560 Software cycling control Laser on without printing. Fault
fault. Printing is unavail- 03-396 raised
able. If fault persists, call
for assistance. Touch
Ignore Error to use other
services / Printing is
unavailable
03-561 An internal communica- Image processing wall clock is
tions error has occurred. not incrementing. Fault 03-325
Switch off the machine is raised.
and call for assistance
03-562 No message Image processing POST fail-
ure. NVM Integrity ASICEPC-
Failure. Fault 03-347, 03-348,
03-355 is raised.
Status Indicator RAPs
OF4a
Status
Reference / Action Code UI Message
Perform 03-338 RAP 03-563 An internal communica-
tions error has occurred.
Switch off the machine
and call for assistance
Perform 03-359, 03-407
RAP 03-567 Network scanning is
unavailable. Check
cabling connections
Perform 03-363 RAP
03-568 Job contains too many
If necessary, perform
sheets to be folded and
03-340, 03-416 RAP
stabled. See Help for
more details.
03-569 Job contains too many
sheets to be folded. See
Perform 03-350, 03-
Help for more details.
351, 03-354 RAP
03-570 Current job exceeds tray
capacity, you will be
Perform 03-366 RAP
prompted to empty the
tray
03-571 The installed staple car-
Perform 03-412 RAP
tridge can staple a maxi-
mum of 50 sheets. Please
confirm to close this win-
dow
The status clears when
03-573 After clearing paper,
the jobs are deleted. If
replace any discarded
necessary, perform 03-
tabs with identical tab
412 RAP
stock in the correct tray
Perform 03-395, 396,
03-575 Main motor control fault.
852, 853 RAP
Printing is unavailable. If
fault persists, call for
assistance. Touch Ignore
Error to use other services
03-576 IOT cycled in without
printing
Perform 03-315, 325,
347, 348, 349, 355, 400 03-579 -
RAP
Perform 03-315, 325, 03-580 -
347, 348, 349, 355, 400
RAP
August 2007
2-742
Table 3 03-5XX Status codes
Reason for Message Reference / Action
Image processing rotation Perform 03-315, 325,
memory POST has failed 347, 348, 349, 355, 400
RAP
S2X job started but Switch the machine off
S2X_Ready line not detected and on, GP 14. Check
the connections. If nec-
essary, perform 16A
The image processor reports Maximum number of
that the BM job contains too output sheets that can
many sheets for the BM to fold be folded and stapled is
and staple. 15
The image processor reports Maximum number of
that the BM job contains too output sheets that can
many sheets for the BM to fold be folded is 15
Job is too large for selected None
output bin
50 sheet cartridge installed in Press confirm.
the HCSS
Image processing reports that Cleared when the IOT
a jam occurred has performed stray
sheet detection suc-
cessfully the status
clears
Main motor not being con- Perform 03-397 RAP
trolled. Fault 03-397 raised
IOT cycled in without printing. Perform 03-395, 396,
Fault 03-395 raised 852, 853 RAP
Speed in Image processing Perform 03-320, 03-322
NVM does not match speed in to 03-324 RAP Perform
DADH 03-330, 03-462 RAP
Speed in Image processing Perform 03-330, 03-462
NVM does not match speed in RAP
IOT NVM. Fault 03-461 is
raised.
WorkCentre 5687 Family