Xerox WorkCentre 5687 Series Service Manual page 960

Table 1 Status messages A to F
Status
UI Message Code Reason for Message
Close output module front 11-503 Output module front door open
door in standby
Close output module top 11-502 Output module top cover
cover opened in standby
Close front door 01-510 Front door open
Close left hand door 01-512 Left hand door open
Close the output module 11-501 Output module entry gate
top tray opened in standby
Communications failure. 03-540 DC-IOT: three times retry fail at
Please call for assistance 100 ms cycle communication -
no response. The DC is unable
to communicate with the IOT
within one minute of power on
or after three retries
Copying is being prevented 03-558 When the Foreign Interface is
by the Access Control configured and a connected 3rd
device Party accessory is reporting
that it is not enabled.
Copying is being prevented 03-559 Status 03-558 occurs and the
by the Access Control system contains non-held jobs
device controlled by the Foreign Inter-
face
Current job exceeds tray 03-570 Job is too large for selected
capacity, you will be output bin
prompted to empty the tray
Status Indicator RAPs
OF4b
Reference / Action UI Message
Perform 11-300-110, DADH fault. Please call for
11-302-110, 11-303- assistance
110 RAP for LCSS,
11-300-130, 11-303-
130, 11-304-130, 11-
DHCP functions are not
305-130 RAP for
available. Please notify
HCSS, 11-300-171,
machine administrator
11-302-171, 11-303-
171 RAP for HVF, 11-
Document handler feed roll
300-170, 11-303-170,
has been replaced
11-305-170 RAP for
HCSS BM
Document handler is
Perform 11-300-110,
unavailable
11-302-110, 11-303-
110 RAP for LCSS,
Document Handler is
11-301-130, 11-302-
unavailable
130 RAP for HCSS,
Document is too short to be
11-300-171, 11-302-
scanned by the document
171, 11-303-171 RAP
handler, use the document
for HVF, 11-301-170,
glass
11-302-170 RAP for
HCSS BM Document is too short to be
scanned by the document
Perform 01-300 RAP
handler, use the document
Perform 01-305 RAP
glass
Close the exit cover
Empty chad bin
Perform 03-340, 03-
416 RAP
Ensure output module is
Perform 03-412 RAP
docked
Perform 03-412 RAP
None
August 2007
2-768
Table 1 Status messages A to F
Status
Code Reason for Message Reference / Action
03-542 Image processing-DADH: three Clear DADH of origi-
times retry fail at 100 ms cycle nals - use document
communication - no response glass for copy or FAX.
Perform 05A RAP
16-593 Network controller - DHCP Connectivity fix and
address resolution failed switch off the machine
then switch on the
machine, GP 14.
05-539 DADH feed head CRU None
replaced. Message automatic
0.5 s after setting
05-538 DADH not available. 03-322, Perform 05-305 RAP
03-323 or 03-324 raised and 03-320, 03-322 to
03-324 RAP
05-542 DADH document transport Perform 05A RAP
needs service
05-535 Open DADH cover Close document han-
dler cover. Perform
05-310 RAP
05-560 Document too short for DADH, Remove document
use document glass. Fault 05- from DADH during
310 raised jam clearance, Per-
form 05-310 RAP
11-549 Hole punch chad bin is full and Perform 11-364-110
needs emptying RAP for LCSS, 11-
364-130, 11-370-130
RAP for HCSS, 11-
364-170, 11-370-170
RAP for HCSS BM,
11N-171 for HVF
11-500 Output module un-docked in Dock the output mod-
standby. ule. Perform 11-300-
110, 11-302-110, 11-
303-110 RAP for
LCSS, 11-300-130,
11-303-130, 11-304-
130, 11-305-130 RAP
and OF12 for HCSS,
11-300-171, 11-302-
171, 11-303-171 RAP
for HVF, 11-300-170,
11-303-170, 11-305-
170 RAP and OF12
for HCSS BM
WorkCentre 5687 Family