Xerox WorkCentre 5687 Series Service Manual page 958

Table 1 Status messages A to F
Status
UI Message Code Reason for Message
Adjustments in progress 14-562 Scanner ready checks are not
complete
After clearing paper, 03-573 When the image processing
replace any discarded tabs determines that a jam occurred
with identical tab stock in
the correct tray
All output trays are unavail- 11-909 Punch head home sensor not
able. Check for obstruc- made
tions in the finisher
All the paper trays have 22-512 All trays direct select only
been disabled for Auto
Selection. Auto Paper can-
not be used with these set-
tings. It is recommended
that at least one tray be
enabled for Auto Selection
An error has occurred - The 03-538 System attempting to recover
system is attempting to from an image processor to
recover IOT communication failure.
Fault 03-300 or 03-320 is
raised.
An image data error has 19-514 19-409
occurred etc.
Status Indicator RAPs
OF4b
Reference / Action UI Message
If the ready check An image data error has
does not complete, occurred etc.
switch off the
An internal communica-
machine, then switch
tions error has occurred.
on the machine, GP
Switch off the machine and
14. Wait for a few min-
call for assistance
utes, if the scanner
An internal communica-
continues to check
tions error has occurred.
without completing.
Switch off the machine and
Perform 03-330, 03-
call for assistance
462 RAP
An unexpected time-out
When the IOT has
was detected for a sheet in
performed stray sheet
the paper path. This may
detection successfully
be due to a different paper
in the trays than the
Clear the paper jam.
machine expects. Please
Switch off the
check and confirm the con-
machine then switch
tents of the paper trays
on the machine, GP
Auto Configuration is dis-
14. Perform 11-030-
abled. Please re-enable
110, 11-334-110, 11-
this feature before pro-
335-110, 11-336-110
ceeding
RAP for LCSS, 11-
BM is unavailable. Please
030-130, 11-336-130
call for assistance
RAP for HCSS, 11-
036-130, 11-346-130
RAP for HCSS, 11-
030-170, 11-336-170
BM out of staples. Please
RAP, 11E-170 RAP for
replace the staple car-
HCSS BM
tridges
Enable one tray for
auto select
BM out of staples. Please
replace the staple car-
tridges
BM requires two or more
pages
Cleared if communi-
cation is established.
Perform 03-300, 306, Booklet Maker Stapling is
461, 482, 805, 870 currently unavailable
RAP, 03-320, 03-322
to 03-324 RAP
Cleared when status
19-514 is raised. Per-
form 19-409 RAP
August 2007
2-766
Table 1 Status messages A to F
Status
Code Reason for Message Reference / Action
19-505 Compressor DVMA time-out. Perform 19-404 RAP
Fault 19-404 is raised.
03-561 Image processing wall clock is Perform 03-315, 325,
not incrementing. Fault 03-325 347, 348, 349, 355,
is raised. 400 RAP
03-563 Image processing rotation Perform 03-315, 325,
memory POST has failed 347, 348, 349, 355,
400 RAP
08-590 Unexpected event or time-out Perform 08-171 RAP,
for sheet. 08-171, 08-181, 08- 08-181 RAP, 08-182
182 RAP
02-550 System manager autoConfigu- Perform 02-390, 02-
ration NVM set to disable 391, 02-704, 02-706
RAP
11-563 BM disabled - out of service Switch off the
machine then switch
on the machine, GP
14. Perform 11B-170
RAP
11-543 BM staples empty Perform 11-063-170,
11-411-170 RAP, 11-
403-170, 11-413-170
RAP
11-561 BM disabled - out of staples Perform 11-063-170,
11-411-170 RAP, 11-
403-170, 11-413-170
RAP
11-562 BM disabled - zero/one page Requires two or more
sheets to enable sta-
pling
11-926 Failure of the booklet maker Perform 11-063-171,
stapling functions. 11-411-171 RAP for
staple unit 1, and 11-
403-171, 11-413-171,
11-414-171 RAP for
staple unit 2
WorkCentre 5687 Family