Xerox WorkCentre 5687 Series Service Manual page 941

Table 10 10-5XX Status codes
Status
Code UI Message Reason for Message
10-530 The fuser module is not The system setting does not
compatible with this match the fuser type setting
machine. Please refer to (service offering)
the user guide
10-531 - The system setting does not
match the fuser type setting
(fuser voltage)
10-532 - The system setting does not
match the fuser OpCo ID set-
ting (Market region)
10-533 - The system setting does not
match the fuser product speed
setting
10-540 Please wait adjusting Fuser temperature control fail-
fuser temperature ure.
10-545 Fuser module under tem- Fuser warm-up failure.
perature fault. Printing is
unavailable. If fault per-
sists, call for assistance.
Touch Ignore Error to use
other services
10-550 Fuser module temperature Hardware detected fuser fail-
fault. Printing is unavail- ure.
able. If fault persists, call
for assistance. Touch
Ignore Error to use other
services
10-555 Fuser module control fail- Fuser control software failure.
ure. Printing is unavail-
able. If fault persists, call
for assistance. Touch
Ignore Error to use other
services
10-570 Replace fuser module FRU CRUM authorization fail-
ure. Status active when fault
10-399 raised
10-571 Clear the jam in Areas 3,4. Paper detected in inverter area
Close the front door when on power up or in standby
the paper has been
removed
WorkCentre 5687 Family
Status
Reference / Action Code UI Message
Install new fuser mod- 10-572 Clear the jam in Areas 3,4.
ule or modify settings Close the front door when
the paper has been
removed
Install a new fuser or
modify settings
Install a new fuser or
modify OpCo ID set-
Status
ting
Code UI Message
Install a new fuser or
11-500 Ensure output module is
modify the product
docked
speed setting
Perform 10-322, 10-
324, 10-325, 10-330,
10-370 RAP, 10-315,
10-320, 10-321, 10-
323, 10-340, 10-350,
10-360, 10-380 RAP
Perform 10-322, 10-
324, 10-325, 10-330,
10-370 RAP
11-501 Close the output module
Perform 10-315, 10- top tray
320, 10-321, 10-323,
11-502 Close output module top
10-340, 10-350, 10-
cover
360, 10-380 RAP
Perform 10-322, 10-
324, 10-325, 10-330,
10-370 RAP
Perform 10-399 RAP
Perform 10-132, 10-
133, 10-134 and 10-
107, 10-108, 10-109,
10-110
August 2007
2-749
Table 10 10-5XX Status codes
Reason for Message Reference / Action
Paper detected near the Perform 10-132, 10-
inverter sensor on power up or 133, 10-134 and 10-
in standby 107, 10-108, 10-109,
10-110
Table 11 11-5XX Status codes
Reason for Message Reference / Action
Output module un-docked in Dock the output mod-
standby. ule. Perform 11-300-
110, 11-302-110, 11-
303-110 RAP for
LCSS, 11-300-130,
11-303-130, 11-304-
130, 11-305-130 RAP
and OF12 for HCSS,
11-300-171, 11-302-
171, 11-303-171 RAP
for HVF, 11-300-170,
11-303-170, 11-305-
170 RAP and OF12
for HCSS BM
Output module entry gate Close the exit cover
opened in standby
Output module top cover Perform 11-300-110,
opened in standby 11-302-110, 11-303-
110 RAP for LCSS,
11-301-130, 11-302-
130 RAP for HCSS,
11-300-171, 11-302-
171, 11-303-171 RAP
for HVF, 11-301-170,
11-302-170 RAP for
HCSS BM
Status Indicator RAPs
OF4a