Xerox WorkCentre 5687 Series Service Manual page 935

Table 3 03-5XX Status codes
Status
Code UI Message Reason for Message
03-581 - Speed in Image processing
NVM does not match scanner
speed. Fault 03-462 is raised.
03-585 Scan to file unavailable Fault 03-331 raised. The sta-
tus is cleared when status 03-
544 is raised.
03-586 FAX service unavailable The fault 03-401 or 03-403 is
raised.
03-587 - The fault 03-417 is raised.
03-588 Fax service is unavailable Basic Fax not detected or con-
firmed.
03-589 Fax Service Error A Fax Extended Fax not detected or
Service error has confirmed.
occurred. Fax line 2 is
unavailable. Fax line 1 is
still available. Contact
your System Administra-
tor.
03-590 A Fax Service error has Fax POST failure status
occurred. Press the power
button on the left side of
the machine and choose
Quick Restart. If fault per-
sists, please call for assis-
tance.
03-591 Try turning the machine The image processor reports
off and on. Please call for that its stored machine model
assistance if the problem ID differs from that stored in
persists the IOT
03-592 Try turning the machine The image processor reports
off and on. Please call for that its stored machine type
assistance if the problem differs from that stored in the
persists IOT
03-593 Try turning the machine The image processor reports
off and on. Please call for that its stored machine speed
assistance if the problem ID differs from that stored in
persists the IOT
03-594 Try turning the machine The image processor reports
off and on. Please call for that its stored machine variant
assistance if the problem ID differs from that stored in
persists the IOT
03-597 The software that controls Incompatible software
tray 5 requires updates. detected in the tray 5 controller
Tray 5 is unavailable
WorkCentre 5687 Family
Status
Reference / Action Code UI Message
Perform 03-330, 03-462 03-598 Tray 5 is unavailable.
RAP Check cabling connec-
tions
Perform 03-340, 03-416
RAP
Perform 03-401, 03-
403. Perform 20A RAP
Perform 03-417 RAP Status
Code UI Message
Perform 03-401, 03-
403. Perform 20A RAP
No No message
Perform 20A RAP code
Status
Code UI Message
Perform 20A RAP
05-502 Lower the document han-
dler to use it to scan your
documents.
05-503 Reload originals and press
Start
05-504 A nonstandard document
Switch the machine off
has been detected. It will
and on, GP 14. If nec-
be scanned to match the
essary, reload the soft-
closest standard size
ware, GP 4
Switch the machine off
and on, GP 14. If nec-
05-507 Job was deleted because
essary, reload the soft-
a document was larger
ware, GP 4
than expected. Discard
Switch the machine off output. Try flattening the
and on, GP 14. If nec- document and either re-
essary, reload the soft- scan it through the docu-
ware, GP 4 ment feeder or scan it
from the document glass
Switch the machine off
and on, GP 14. If nec- 05-520 Open document handler
essary, reload the soft- top cover
ware, GP 4
Switch the machine off
and on, GP 14. Per- 05-521 Open document handler
form 03-419, 03-420 top cover
August 2007
2-743
Table 3 03-5XX Status codes
Reason for Message Reference / Action
Tray 5 software is installed but Check that all tray 5
hardware is not detected control PWB connec-
tions are good. Perform
03-366.
Table 4 04-5XX Status codes
Reason for Message Reference / Action
- -
Table 5 05-5XX Status codes
Reason for Message Reference / Action
Document present in DADH Close the DADH cover.
tray and the DADH cover is Perform 05-300RAP
open
Not enough originals during Reload originals
recovery
A document length is detected Cleared when job can-
during the document feed celled or completed.
cycle that is not consistent with Perform 05C RAP
the document size assumed by
the DADH sensors and the
market region settings
Fault 05-331 is raised. Perform 05-330, 05-
331 RAP
Sheet left over DADH feed Remove the sheet. Per-
sensor after a jam form 05-330, 05-331
Feed Sensor Failure
RAP
Sheet left over DADH take Perform 05-335 Take-
away sensor after jam away Sensor Failure
RAP
Status Indicator RAPs
OF4a