11-364-170, 11-370-170 Compiler Carriage Stapling Failure
RAP
11-364-170 Staples in the compiler carriage staple head are not primed.
11-370-170 The compiler carriage stapling unit is not at the home position.
NOTE: The stapling head automatically pre-forms a small number of staples at the front of the
cartridge and is then primed, ready for stapling.
Initial Actions
If stapling has failed, make the following checks:
•
The staple cartridge has staples in it and is correctly installed in the staple head.
•
The leading staples in the staple head have been primed.
•
Check that the sheets of staples in the cartridge are feeding one at a time. If staple sheets
overlap, they will jam in the cartridge. If necessary, install a new staple cartridge, PL 26.10
Item 11.
Procedure
Figure 1. Check that the staple head unit 1 is correctly installed.
NOTE: The sensors Q11-360, Q11-362, Q11-363 and Q11-364 are integral to the staple head
unit and although they can be checked they are not separately spared.
Go to Flag 1. +5V is available at PJ459 between pins 5 and 6, also between Pins 10 and 6
on staple head unit 1.
Y
N
Check the wiring between PJ459 and P/J414. The wiring is good.
Y
N
Repair the wiring, REP 1.2.
Install a new carriage PWB, PL 11.72 Item 5.
Enter dC330, code 11-360 to monitor the SH1 home sensor Q11-360, stack the code 11-050 to
cycle the staple head. The display changes.
Y
N
Go to Flag 4, check for a change in signal level at P/J423 pin 4, while code 11-050 is run-
ning. The signal level changes.
Y
N
Check the wiring between P/J423 pin 4 and the staple head unit. Check also for
continuity on the carriage PWB between P/J411 pin 4 and P/J414 pin 9. The
ing is good.
Y
N
Repair the wiring, REP 1.2 or install a new carriage PWB, PL 11.72 Item 5.
Install a new staple head 1 unit, PL 11.72 Item 4.
Install a new HCSS PWB, PL 11.92 Item 5.
Enter dC330, code 11-361, actuate the SU1 paper sensor, Q11-361. The display changes.
Status Indicator RAPs
11-364-170, 11-370-170
Y
N
Go to Flag 2. Check the sensor.
Refer to:
•
GP 11, How to Check a Sensor.
•
P/J405, Carriage PWB.
•
Power Distribution RAP 11C-170.
Install new components as necessary:
•
Carriage PWB, PL 11.72 Item 5.
•
SU1 paper sensor, PL 11.72 Item 8.
Enter dC330, code 11-362, actuate the SH1 low staples sensor, Q11-362, by removing and
installing the staple cartridge. The display changes.
Y
N
Go to Flag 1, check for a change in signal level at P/J414 pin 7 when Q11-362 is being
actuated. The signal level changes.
Y
N
Check the wiring between P/J414 pin 7 and the staple head unit. The
good.
Y
N
Repair the wiring REP 1.2.
Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS
PWB. The wiring is good.
Y
N
Repair the wiring, REP 1.2.
Install new components as necessary:
•
Carriage PWB, PL 11.72 Item 5.
•
HCSS PWB, PL 11.92 Item 5.
•
Staple head 1 unit, PL 11.72 Item 4.
Check the wiring between P/J412 on the carriage PWB and P/J432 on the HCSS PWB.
The wiring is good.
Y
N
Repair the wiring, REP 1.2.
Install new components as necessary:
•
Carriage PWB, PL 11.72 Item 5.
•
HCSS PWB, PL 11.92 Item 5.
wir-
Enter dC330, code 11-363 actuate the SH1 cartridge sensor, Q11-363, by removing and install-
ing the staple cartridge. The display changes.
Y
N
Check for a change in signal level at P/J414 pin 8 when Q11-363 is being actuated. The
signal level changes.
Y
N
Check the wiring between P/J414 pin 8 and the staple head unit. The
good.
Y
N
A
B
C
August 2007
2-508
wiring
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wiring
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WorkCentre 5687 Family