To 11-399-171 Hvf Rear Tamper Tray Rap - Xerox WorkCentre 5687 Series Service Manual

11-396-171 to 11-399-171 HVF Rear Tamper Tray RAP

11-396-171 The rear tamper tray did not move from the home position.
11-397-171 The rear tamper tray did not return to the home position.
11-398-171 The rear tamper tray did not move from the away position.
11-399-171 The rear tamper tray did not return to the away position.
Initial Actions
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord from the
customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.
• Check for damage or obstructions that would prevent the rear tamper tray from operating
correctly.
• Check that the drive belt is securely in position. Figure 1.
• Jams can be caused if the tray settings do not match the paper in the trays. Make sure the
tray settings are correct.
Procedure
Enter the dC330 code, 11-006, move rear tamper inboard. The tamper moves.
Y N
Go to Flag 1. Check the wiring and repair as necessary, REP 1.2. Check the rear tamper
motor, MOT11-004. Refer to:
• GP 10 How to Check a Motor.
• P/J801 HVF control PWB.
• 11A-171 HVF Power Distribution RAP.
Install new components as necessary:
• Rear tamper motor, MOT11-004, PL 11.140.
• HVF control PWB, PL 11.157 Item 2.
Stack the dC330 code, 11-311, rear tamper home sensor. Move the tamper motor using the
code 11-006, move motor inboard. The display changes.
Y N
Go to Flag 2. Check the wiring and repair as necessary, REP 1.2. Check the rear tamper
home sensor, Q11-311. Refer to:
• GP 11 How to Check a Sensor.
• P/J401 HVF control PWB.
• 11A-171 HVF Power Distribution RAP.
Install new components as necessary:
• Rear tamper home sensor, Q11-311, PL 11.140.
• HVF control PWB, PL 11.157 Item 2.
Enter the dC330 code, 11-319, rear tamper away sensor. Actuate the rear tamper away sensor,
using a piece of paper inserted from the rear of the machine. The display changes.
Y N
Go to Flag 3. Check the wiring and repair as necessary, REP 1.2. Check the rear tamper
away sensor, Q11-319. Refer to:
A
Status Indicator RAPs
11-396-171 to 11-399-171
A
• GP 11 How to check a sensor.
• P/J401 HVF control PWB.
• 11A-171 HVF Power Distribution RAP.
Install new components as necessary:
• Rear tamper away sensor, Q11319, PL 11.140.
• HVF control PWB, PL 11.157 Item 2.
Perform SCP 6 Final Actions.
Rear tamper motor,
MOT11-004
Figure 1 Component location
August 2007
2-612
Rear tamper
Rear tamper
home sensor,
away sensor,
Q11-311
Q11-319
WorkCentre 5687 Family