Rear Tamper Move Failure Rap - Xerox WorkCentre 5687 Series Service Manual

11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-319-110

Rear Tamper Move Failure RAP

11-007-110 Rear tamper fails to move to the front position.
11-008-110 Rear tamper fails to move to the rear position.
11-312-110 Rear tamper is not at the front home position.
11-313-110 Rear tamper is not at the rear home position.
11-319-110 Rear tamper is not at the away home position.
NOTE: The away home position is with the rear tamper approximately halfway along it's travel.
WARNING
Take care not to topple the LCSS.
The LCSS is unstable when un-docked from the machine.
Do not show the customer how to un-dock the LCSS.
Initial Actions
• Figure 1. Check for damage or obstructions that would prevent the tamper assembly from
operating correctly. If necessary, install a new tamper assembly, PL 11.16 Item 1.
• Jams can be caused by removing prints from bin 1 before the machine has finished print-
ing. If the tampers are touched while they are moving, they may stall and cause the
machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher
and the tray 3 and tray 4 to paper path interface.
• Jams can also be caused if the tray settings do not match the paper in the trays. Make
sure the tray settings are correct.
• Check the condition of the front tamper drive belt and that it is correctly tensioned. Ten-
sioning is achieved by a spring on the motor, the motor should be free to move.
• If there is a large jam of paper above bin 1 that has obstructed the tampers, this has prob-
ably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor.
Perform the following:
– Check the paper for defects that could degrade the tamping operation e.g. curl,
paper condition, buckling or paper type. Refer to IQ1 Image Quality Entry RAP.
– Check the operation of the paddle roll, refer to 11-024-110, 11-025-110 Paddle Roll
Failure RAP.
– Check the operation of the bin 1 upper level sensor, refer to 11-030-110, 11-334-110,
11-335-110, 11-336-110 Bin 1 Movement Failure RAP.
– Refer to the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
– Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP
Switch Settings RAP.
WorkCentre 5687 Family
Procedure
NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors.
NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the
home and inboard positions, Figure 1.
Y N
Go to Flag 3. Check the rear tamper motor, MOT11-004.
Refer to:
• 11G-110 2K LCSS PWB Damage RAP.
• GP 10, How to Check a Motor.
• P/J312, 2K LCSS PWB.
• 11D-110 2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Tamper assembly, PL 11.16 Item 1.
• 2K LCSS PWB, PL 11.26 Item 1.
Enter dC330 code 11-311, actuate the rear tamper home sensor Q11-311. The
changes.
Y N
Go to Flag 1 and check Q11-311.
Refer to:
• 11G-110 2K LCSS PWB Damage RAP.
• GP 11, How to Check a Sensor.
• P/J312, 2K LCSS PWB.
• 11D-110 2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Rear tamper home sensor, PL 11.16 Item 3.
• 2K LCSS PWB, PL 11.26 Item 1.
NOTE: The away home position is used for short edge feed small paper. This saves unneces-
sary rear tamper travel.
Enter dC330, actuate the rear tamper away home sensor Q11-319. The display changes.
Y N
Go to Flag 2 and check Q11-319.
Refer to:
• 11G-110 2K LCSS PWB Damage RAP.
• GP 11, How to Check a Sensor.
• P/J312, 2K LCSS PWB.
• 11D-110 2K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Rear tamper away home sensor, PL 11.16 Item 3.
• 2K LCSS PWB, PL 11.26 Item 1.
Perform SCP 6 Final Actions.
August 2007
11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-
2-287
display
Status Indicator RAPs